Air Makers Inc

They deserve the 10 rating they are getting. Alice is a very nice lady, easy to talk to and the guys are friendly and really know what they're doing. Will recommend them to everybody...

A deal was arranged with the sales rep in my home the day before for a new air conditioner unit. He did a full inspection of my furnace and a/c lines and we arrived at a fair price for the Lennox 15 seer and he said it would arrive tomorrow. With the hot summer we are having, we were thrilled with the speedy service. The next day the installers put in our new a/c as promised, but then started to make excuses and demanded an extra $100 cash as a service fee. I refused, saying that was not the deal we had made with the sales rep. He started being very unprofessional at this point and then drove off racing down the street. I immediately called the company, and I am glad I did not fall for his act, as I was told this was not common practice. I have yet to see if it was worth it for the a/c as this is the first day, but I'm writing this so that people reading this can be aware.

Called their salesman Rocky after receiving their flyer and set up an appointment to get an A/C unit and a whole home humidifier installed. Rocky was courteous and had set up an appointment within the week. Unfortunately the techs that came to the house were late and would not listen when I tried to give them proper direction to my home (new development). They came unprepared and ended up using one of my concrete slabs that I had for the front stairs for the A/C unit. The wiring for the humidifier was done incredibly messy and when shown to a colleague of mine that is familiar with HVAC and he then offered to come by and clean it up. The techs also forgot to properly set up my furnace venting outdoors and I then had to go to Rona and get the proper piping to ensure the job was done. To add to the poor workmanship they left all of the debris from the A/C unit hookup on my lawn. I had bits of plastic and wood along with the grass that they tore up to put in the slab. Absolutely no cleanup was done.
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Thankfully my displeasure made its way to the correct people (Shabnam) and within days she sent Dan to come take care of everything and provide a make-good service, cleaned up the wiring and provided a filter replacement for us. He was informative, very apologetic and helpful.

It is nice to know if somehow you do get poor service such as my original appointment they take this very seriously and will work with you to correct the issue asap.

Thank you Shabnam and team for following up and taking care of us in the end.

I don't write these often but Fred and his team deserve it. Our furnace was shut down on a Friday night by Direct Energy (C02 leak, they claimed). Fred quoted over the weekend and installed a new furnace for us later that day. Reasonable price, clean install, no surprises. Thanks.

Had a great experience with this company. I had shopped around quite a bit and they seemed to be a good choice although price seemed on the lower side and that could always be cause for concern for me as everything has it's price. I have to say I was actually very impressed with the whole install process and they did everything quite efficiently and with least damage since my basement was fully finished and I had requested for all new material. I would definitely recommend these guys. Very happy with their work and very impressed with all encounters.

Had this company install a furnace and humidifier in my home 7 years ago. Can only say great things about dealing with them, from the time of install to the periodic maintenance plan and definitely recommend them.

From Sales quotes, to setting up the appointment, to the installation, Everything was EASY, Straight Forward, and well worth it.

No words can describe what a pleasure it is to deal with people that 1) Actually know what they are talking about, 2) Don't have an attitude problem, and 3) Have the best prices on the market!

Highly recommended to ALL my friends, family, and homestar searches.

Air Makers just installed a Carrier furnace and a/c in my home. Great service, great price and great job with the install. I interacted with a few of the personnel before the installation and I know I'm in great hands.