Jeld-Wen Windows & Doors

Bought some Jeld-wen casement windows a few years ago at Home Depot and they were fine, did everything we wanted. The last 4 we purchased have been an exercise in absolute frustration. The weather stripping is just a friction fit, not glued in or anything, so EVERY TIME we open a window, it comes out of track. So, we can't ever open the window or we have to get a ladder out to fix it, push weather stripping back in. NEVER BUY THESE, EVER. COMPLETE WASTE OF MONEY So much work to install then they are essentially fixed windows.

I bought my Jeld-Wen windows from Lowe's. They came to measure for them. When I had them installed, they had measured incorrectly, and none of them would lift out for cleaning. They came and measured again. This time, they were all too loose!! I have had the windows for a few years now, and the wind and cold blow through them!! I'm not happy with them at all.

Been trying to get a window replaced that got damaged during installation for 6 months....they are very poor to respond and it's a pity that some builders are contacting them for large jobs!
Even the builder said they are slow to respond to calls
Not recommend them at all!

As part of a major home renovation project, replaced all original windows with new energy efficient, wood frame windows from jeldwen. Within a few years, 3 out of the 10 windows had seal leak. Customer service was terrible-took a year to get a replacement window made. Seemed disorganized and indifferent to customer satisfaction.

We custom built our home and had 52 custom Jeld-wen windows and doors installed. There is a 10 year warranty. In the first 2 years, the window seals began to fail. Subsequently we've had 5 seals fail on windows and doors. We are still on the 10 yr warranty but Jeldwen will only provide new windows with no installation. We have to pay for install ourselves and find an installer. They do not do install after 2 years. We are very disappointed with the poor quality of the windows. We have only received 1 window and 4 others haven't even been processed. We requested new windows Fall of 2014. Still haven't been processed. Very poor service and disappointing lack of quality. Paying for the installation on all of these windows is astronomical. Unbelievably poor customer service.

We did a complete renovation on our home which included
new doors and windows. Following and extensive search of window and door options, we chose Jeld-Wen.
Our selection was based on style, construction, delivery time,
and cost. Jeld-wen product met all our need.
We are very happy with our selection, and the doors and windows continue t perform flawlessly.

I replaced 12 windows, one main entrance door and patiodoors through one of Jeldwens retailers.We upgraded to Eco-r5 windows.The windows and doors not only look great but have made a difference in our power bills.Jeldwen windows are a little more exspencive but so worth the extra $$$.

We used this company through our builder and added many upgrades. The most expensive was the added $3000 for upgrading to the 9-light windows in our great room. Beautiful outcome... But it's a lot of window to cover! We also upgraded to the Eco-r5 windows which add an extra layer of coating (r1 value).... Honestly don't know how much it helped, but I hope it does. They were already low-E. if it wasn't so expensive we would have gone to triple pane windows instead, but would have to upgrade to alluminum frame too, which was way out of our budget.

Otherwise, the windows are beautiful but expensive.

Replaced 28 windows in our new 'old' home. We actually purchased the windows through one of JeldWen's retailers. After delivery and installation there were a few minor damages (including me dropping one from 2nd floor) that needed to be addressed. JeldWen came and repaired all the windows and even replaced the one I dropped at no charge. They seem to have an excellent warranty and I know they have great service!