More about Bow Home Comfort Systems

BOW HOME COMFORT SYSTEMS HAS OVER 25 YEARS OF EXPERIENCE INSTALLING AND SERVICING HEATING AND COOLING SYSTEMS.

We strictly service residential customers, allowing us to focus on the things that matter most to homeowners: quality work done right the first time.

Russ Bow, owner of Bow Home Comfort Systems, has been taking care of any customer that comes his way since day one. He puts pride into his work, where he can truly show his customers how much he appreciates their business. Russ’ son, Andrew, also works for Bow Home Comfort Systems.

Russ has his gas and air conditioning tickets. Andrew holds his gas ticket. Bow Home Comfort is fully insured, and can also offer Ontario Power Authority rebates on applicable purchases.

Russ and Andrew always tell their customers to be wary of those who condemn your home comfort system. They know a fix is usually at hand, and they are happy to help their customers get a few more years out of their appliances before replacing. They know you have a budget and do what they can to suit it. Additionally, they put their efforts into the little things that separate decent work from fantastic work, like:

Using drop cloths to prevent a mess
Performing their work neatly
Respecting their customers’ homes
Putting customer satisfaction above all else
Bow Home Comfort respects you and your home – this isn’t just another job. There are no salespeople, no warehouse, and no ad campaigns. Just honesty and respect, at your service.

CATEGORIES: Heating & Air Conditioning
PRODUCTS: RESIDENTIAL FURNACES, CENTRAL AIR CONDITIONERS,GAS FIREPLACES AND GAS LINES
SERVICES: REPAIRS AND MAINTAINCE ON ALL MAKES OF RESIDENTIAL FURNACES AND AIR CONDITIONERS
BRANDS: GOODMAN, AIRE-FLO, CONCORD, ARMSTRONG, AIREASE, ETC.
WEBSITE: http://www.bowhomecomfort.ca/

YEAR ESTABLISHED: 1998
NUMBER OF EMPLOYEES: 2
PAYMENT METHOD: chEque, CASH, VISA, MASTERCARD, SNAP FINANCIAL
LICENSES: yes
LIABILITY INSURANCE: Yes
WRITTEN CONTRACT: Yes
WARRANTY TERMS: 10 TEARS

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.

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Average customer rating:
9.9 10 (159 reviews)

Sharon

1 review London, ON Joined 2016/03/26

10/10

Furnace replacement

Heating & Air Conditioning review in London

04/12/2016

Russ and Andrew are professionals. I have respect and confidence in their expertise and knowledge. They are thorough, efficient, and neat.Everything was communicated clearly, no surprises.I would highly recommend Bow Home Comfort. Will be calling them when I need AC next.

Job Price

Approximate cost of services:: $3,500.00

Was this review helpful?

Company Response: Hi Sharon. Thank you for choosing us for your new air conditioner purchase. Thank-you for your kind response. We take a lot of pride in providing our customers with a neat professional job with no surprises. It is nice to be Mortimer approved.
Russ Bow
Bow Home Comfort Systems
London Ontario
bowhcs@hotmail.ca
519-857-2029

1 review London, ON Joined 2016/03/18

Water heater instal

04/08/2016

Clean work in a very reasonable pricing. Very courteous guys, showed on time, worked quickly and left the place clean after

Approximate cost of services:: $500.00

Company Response: Thank-you for choosing us for your water heater and for your kind review. Andrew and I take a lot of pride in our work and we believe that promptness and cleanliness is also a very important part of the job. If you have any questions regarding your heating and cooling needs please contact us.
Russ Bow
Bow Home Comfort Systems
London Ontario
bowhcs@hotmail.ca
519-857-2029

alik in London

1 review London, ON Joined 2016/01/30

01/30/2016

They Replace our furnace. They were precise, fast, clean,pleasant and professional. The price was fair. The owner and son are recommended!!. If you need a formal recommendation you may contact us by email alikk@rogers.com

Approximate cost of services:: $2,800.00

Company Response: Thanks Alik
We are happy to here how pleased you are with your new furnace and our company. Thank-you for taking the time to give us your recommendation we appreciate it. If you have any heating or cooling questions in the future please contact us.
Russ Bow
Bow Home Comfort Systems
London Ontario
bowhcs@hotmail.ca
519-857-2029

Peter in London

1 review London, ON Joined 2016/01/25

Furnace & Air Conditioner Services

01/25/2016

I would highly recommend Bow Home Comfort Systems. Russ replaced my old furnace and air conditioner and I have been very happy with the results. The new air conditioner is much better than my previous model due to Russ's guidance and experience choosing the best components.
They are very prompt on answering questions and inquiries, usually responding immediately. I have had only one issue with my new heating/cooling system and it was very quickly fixed as a warranty issue.
Thank you Russ.

Approximate cost of services:: $6,000.00

Company Response: Thank-you Peter
Andrew and I are always here to answer any questions or concerns regarding your heating and cooling systems. Thank-you for choosing us for your furnace and air conditioner purchase. We also want to thank you for referring us to your mother and sister.
Russ Bow
Bow Home Comfort Systems
London Ontario
bowhcs@hotmail.ca
519-857-2029

Diane in London

1 review London, ON Joined 2015/10/25

New Furnace

10/25/2015

We had our new furnace installed 2 years ago by Bow, and we were 100% satisfied with our new furnace and the installation. Russ is a very professional person and he is very tidy, no messes left behind. We were very please with his price. We had to have Russ back for a service call and he was back the next day to do a little adjustment. Thank you for an excellent service. We will definitely do business with Bow again.
Ron and Diane Britton London, On

Company Response: Thanks Ron. Very happy to hear you are pleased with our company and your new furnace. We were also happy to install your garage heater and extra heat runs in your basement. Thank-you for your kind review. If you have any questions regarding heating and cooling please contact us.
Russ Bow
Bow Home Comfort Systems
London Ontario
bowhcs@hotmail.ca
519-857-2029

lhall from London

1 review London, ON Joined 2015/10/08

New heating and cooling system

10/08/2015

We would highly recommend this company. WELL DONE!!
The cost was reasonable, the service above average and hiring a local company always seems to be better. What else can we say.

Approximate cost of services:: $7,000.00

Company Response: We really appreciated your choosing us for your new furnace and air conditioner. Thank-you for your kind review. I know your new system will make you more comfortable and cost less to operate than your previous system. If you have any heating or cooling questions please contact us.
Russ Bow
Bow Home Comfort Systems
London Ontario
bowhcs@hotmail.ca
519-857-2029

Barb Elcock from London

1 review London, ON Joined 2015/08/23

Replace Air Conditioner and Furnace Motor

08/23/2015

We contacted BOW to replace our A/C system that needed to be updated. We could not ask for a better contractor; service was prompt as promised, efficient and reasonably priced as guaranteed. A few days later the motor to the furnace stopped working; outside temperature now 31 deg, definitely required immediate attention. Once again BOW was at our house after the call and withing hours we were comfortable again. Highly recommend this company to all my friends, super-excellent service.

Approximate cost of services:: $2,500.00

Company Response: Thank-you for choosing us for your new air conditioner. We know that it can be frustrating waiting around for service so we pride ourselves in prompt service. Thank you for putting your trust in us and if you have any heating or cooling questions in the future please contact us.
Russ Bow
Bow Home Comfort Systems
London Ontario
bowhcs@hotmail.ca
519-857-2029

Sue newton from London

London, ON

Over 9 years ago

This entry did not meet HomeStars review criteria.

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Richard Oliver from London

1 review London, ON Joined 2015/07/22

Air Conditioner

07/22/2015

I picked Bow off of his Kijiji ad for best price offering and what I received was not only a great price but great service. It was fast, friendly and top notch. I highly recommend Russ and his son. They responded right away to my inquiry and had the air conditioner installed the same week. I can say that Russ has the highest standard when it comes to his work and the products he represents. For them the job is not done until the customer and himself are 100% satisfied. No need to look anywhere else.

Approximate cost of services:: $2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?

Company Response: Thanks Richard. Andrew and I really strive to do a neat professional job. We take pride in our work and responses like yours confirms that we did our job. If you have any questions regarding your furnace or air conditioner please don't hesitate to contact us.
Russ Bow
Bow Home Comfort Systems
London Ontario
bowhcs@hotmail.ca
519-857-2029

Mary from London

1 review London, ON Joined 2015/06/29

Furnace and air conditioner

06/29/2015

I needed an affordable energy efficient furnace...this was chosen and expertly installed and then well maintained by Russ Bow...so when I needed an air conditioner I turned to him to choose one and install it.I have had excellent,honest service and would recommend Bow Home Comfort Systems highly.

Approximate cost of services:: $6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?

Company Response: Thank-you for your purchase of a new furnace and air conditioner and for the kind review. When I hear words like this I know I have done my job. Customer satisfaction is what its all about. If you have any heating or cooling questions in the future please contact us. Thanks again.
Russ Bow
Bow Home Comfort Systems
London Ontario
bowhcs@hotmail.ca
519-857-2029

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Bow Home Comfort Systems

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