Superior Home Improvements

Windows & Doors Installation & Service
Ajax ON L1S 3M4
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97%

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Reviews for Superior Home Improvements

Average customer rating:
10 10 (135 reviews)

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Steve Gilbey from Whitby
Steve Gilbey from Whitby
1 review Whitby, ON
10/10

Replacement Windows

Very professional, high quality workmanship. Explained what our options were, and took the time to show us what would be happening and when. They more than delivered what was promised both on the craftsmanship of the product, and the installation. Very professional at all times.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Steve.Thank you for taking time to post a review.It was great working with you and look forward to completing the remainder or your windows / doors.Barry Knight.

Nancy & Rick from Markham
Nancy & Rick from Markham
3 reviews Markham, ON
10/10

windows

If we were ever to need any windows installed there is no one else to call other than Superior Home Improvements in Scarborough. They were prompt to show up, proffesional in their manners, explicit in their description of work to be completed, finished their work on time, cleaned up to the point that we could not notice that anything had been disturbed and also very polite and a joy to have in our home. Their product knowledge was a tremendous help in choosing the proper windows for our requirements. Once you meet the owner, you will immediately feel comfortable in dealing with them. Nancy & Rick.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Nancy & Rick. Thank you for the compliments and for placing your trust in us. It's our pleasure to work with you guys. Karl - Superior Home Improvements

Paul  from Markham
Paul from Markham
1 review Markham, ON
10/10

window replacement

We received an estimate in advance. The work was done professionally and on time.
We were very satisfied with the work of the company and would recommend them to others.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Paul.Thank you for taking the time to post this review.Really appreciate the recommendation.Hope to see you soon to complete next phase.Barry Knight.

Lynne Lyall from Whitby
Lynne Lyall from Whitby
1 review Whitby, ON
10/10

windows

My upstairs windows were all replaced from brick to brick and the downstairs were retrofit....they did an excellent job ..cleaned up after themselves and I have been very pleased. The job was done in 2007 and everything has been good.

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
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Company Response

Hello Lynne. Wow 2007,really ! I would not have believed it has been so long since we worked at your house.It is really appreciated that you have taken the time to post a review.Thank you very much.
Barry Knight..

Brigitte from Whitchurch-stouffville
Brigitte from Whitchurch-stouffville
1 review Whitchurch-Stouffville, ON
10/10

Windows and Doors

Hi Jeff, Barry, Art and Crew:

Always a pleasure to do business with all of you. Who would have thought that there are still companies out there who are skilled, ethical and caring – the name speaks for itself “Superior Home Improvements”. Quality Product and Quality Installation – it does not get better than this. You have played an intricate part through the various phases in our 10 year home renovation project, and as we entered each phase that required a new door and new windows I always felt totally confident placing a call to you, knowing that you would still be in business and that the job would be done correctly – what a relief – as we have certainly experienced many ups and downs with other aspects of our project renovations. You’re a great team – you’re organized, polite and efficient - you complement each other and work very well together. It is my pleasure to have done business with you over the years and to refer your company. Much success to all of you – it is well earned.

Sincerely
Brigitte
Stouffville, On.

Approximate cost of services:
$14,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Brigette. A quote from your review, "always a pleasure to do business with you ." Looking back, it is rather difficult to remember what your house originally looked like, as you have done so many upgrades to have the perfect "Cape Cod" home.Thank you very much for your review.We really appreciate all the kind words. Thank you. Barry.

Anna May
Anna May
2 reviews Markham, ON
10/10

12 windows installed brick to brick

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hi Jeff,

Thank you for registering our windows with Vinylbilt.

Your services from Sales, to Installation and after Sales support are superb.

Now I see all the suggestions Karl had made during our consult were very valid points. Please pass our thanks to Karl.

Dan and Sapa were excellent with the installation. So careful in moving about the furniture and putting up a scaffold. I can see the care they took to install each window. Dan was very patient to address all my concerns. Please also pass our thanks to them.

The windows themselves are gorgeous. Top of the notch quality. I will definitely refer you to our friends and use you again for the rest of the windows in our house.

Love my new windows!

Betty

Approximate cost of services:
$9,000.00
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Company Response

Hi Betty ,
It's great to receive such high praise for everyone involved with your window replacement. I can't thank you enough for your business AND for taking the time to post this review. We realize it's difficult choosing a contractor to trust with your projects. Thanks for placing your trust in us.
Jeff

Claire -Scarborough from Toronto
Claire -Scarborough from Toronto
1 review Toronto, ON
10/10

Window Replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I would like to take this opportunity Karl to tell you how pleased I am with my new windows,
They are all you said they would be.
The Installer Dan was truly a hard working ,caring ,and Polite young man, He was calm,& unhurried, always smiling. Dan also kindly fixed my front door for me ,which I appreciated very much. He did a great job on all he did, and all was done like he loved doing it, he sure knows his job. He should be highly appreciated by Superior Home Improvements, were it my company I certainly would want him working for me, HE IS AN ASSET for the company. Thank you once again Karl.

Approximate cost of services:
$4,800.00
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Company Response

Hi Claire, thank you very much for your business and posting the review. I'll be sure to let Dan know how much you appreciated his work. We couldn't agree more that he's a great asset for our company! Enjoy your new windows. Karl - Superior Home Improvements

Susan Vessey in Toronto
Susan Vessey in Toronto
3 reviews Toronto, ON
10/10

Window and sliding door replacement

After much research and deliberation, I hired Superior Home Improvements to replace all the windows and two sliding glass doors in my home. They completed about 2/3 of the job last summer and I have contracted with them to replace the last three windows this month.

I was extremely pleased with their service, from the first sales call with Barry right through to the installation. It's a huge expenditure and my house is very old so I'm used to "surprises" whenever I have work done. This time there were no "surprises", They gave me sound advice, were patient and thorough in answering my questions and always followed through.

I'm thrilled with my new windows and I can't wait to get the final ones installed so I can enjoy them this summer. Jeff, Art and Barry gave me confidence that I was making the right decision and didn't disappoint. Their installers were considerate, professional and flexible. All in all, a very good experience and I would recommend them to friends and family. I just wish they did more than windows and doors.

Approximate cost of services:
$8,620.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Susan.On seeing your house for the first time i thought "oh boy,what am i getting into".As you mentioned, older homes can certainly present different surprises.Fortunately, for me i have the luxury of having two company owners,Jeff and Art who both have considerable experience in the window / door industry.With you having done your research on both style and product it all came together quite smoothly.Thank you for the "glowing" report.
Enjoy your new windows and doors.Barry

William Conway in Toronto
William Conway in Toronto
2 reviews Toronto, ON
10/10

Window replacement

We had Superior Home Improvements replace our living room window. The installation was done on time, the new window looks great and the service was friendly and efficient. Highly recommended!

Approximate cost of services:
$1,400.00
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Company Response

Hi William, I'm glad you're happy. Thanks for taking the time to post the review. Please remember and say Hi to Carol! Karl - Superior Home Improvements

Steve from Oshawa
Steve from Oshawa
1 review Oshawa, ON
10/10

Front Door Installation

My in-laws had their front door replaced by Superior Home Improvements a few years back. The quality of the door system AND the workmanship/installation made the decision to go with them for our door, an easy one. Working with Karl during the design/quoting process made us very comfortable with the decision. He was very patient with us being indecisive and was always available for questions or concerns. Once the door was ready, Dan and his team were equally professional during the installation. They were very careful to protect our home from dust/debris (and the cold (-20) and the door went in beautifully. These guys were not the cheapest, but present an undeniable value for the no-stress, hassle-free, done-on time/on budget, clear communication, excellent end-result. Our only problem with the new door is that now we want the windows done.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Nothing. Perfect contractor experience.
Any advice to offer fellow homeowners facing a similar project?
Give superior a call.
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Company Response

Hey Steve! Well you know who to call for the windows. lol
It was our pleasure working with you and Laura and I can't thank you enough for not only posting the review, but the pictures too. The door system looks great.
Thanks again. Karl - Superior Home Improvements

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Superior Home Improvements

Superior Home Improvements offers: Vinyl Windows & Patio Doors & Steel Entrance Doors

Our company is built on simple ideas and common sense.
*Use effective communication to discover out what our clients needs are.
*Be upfront about our ability to meet those needs, even at the risk of losing business.
*Owner operated for 39 years!
*Educate our customers to the best of our ability about the whole process.
*We install high efficiency thermal vinyl windows and patio doors.
*Our vinyl windows and patio doors are among the highest rated for thermal efficiency in the industry, and are backed by the best warranty available.
*We specialize in brick to brick, (stud to stud) installations.In most circumstances ,installing a window on top of an old frame simply doesn't make sense!

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
High Efficiency Vinyl Windows & Patio Doors. Insulated Steel Entrance Doors. Fiberglass & Garden Door Systems.
SERVICES
we do not do interior renovations or repair work
BRANDS
Vinylbilt Windows, Vista Patio Doors, Dorplex Insulated Entry Systems,York Aluminum Storms, Reliance Windows
SPECIALITIES
Do it once and do it right! We remove the ENTIRE window including the frame ,right back to the stud. Maximizing your glass area. Enhancing the appearance ( no bulky mismatched aluminum capping) and energy efficiency of anything we replace.
WEBSITE
http://www.superiorhomeimprovements.ca
YEAR ESTABLISHED
1973
PAYMENT METHOD
Visa, MC, Cash, Cheque, E-transfer.
LICENSES
Metro Lic. B2355
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
We will never turn down the opportunity to quote on a project ,regardless of the number of windows o
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty-Vinylbilt windows(fully transferable). 10 year workmanship warranty on all brick t
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.