Cayman Windows And Doors

Excellent service. Great salesman. No pressure. The window looks beautiful and seems very efficient. Clean job and cery friendly installers . Everyone was very professional.

Will definitely deal with them in the future.

it has been 2 years now since I had my windows replaced from the original 50 year old ones. My heating bills have dropped over 50% with these new windows and my cooling cost have also dropped. The crew did a great job on the installation and cleanup.

From the first phone call I made to the salesman to the installers friendly and professional is the best way to describe this company. I had several companies come out to give me estimates. Caymans were not the cheapest and they weren’t the most expensive. But they were the only ones to invite me to come out to the factory to see how they make their windows. Nothing but great things to say and I have no problems recommending them to friends and strangers alike.

We had used them previously for windows (6 of them to be exact), and really liked them. We had them install a new patio door this time. The result was "so-so":

- the door looks very nice ... exterior colour matches our house trim
- the door doesn't open very wide (an inch or two less than possible) because of the design and the size of the interior handle
- the screen door comes off the track every now and then
- the actual screen mesh has come loose a few times from the door (we have kids admittedly, but it should be more secure)
- the exterior colour is just painted on. Where the screen door occasionally rubs against the frame, you can see it has rubbed off
- we got an additional interior kick lock which broke after two weeks. Three weeks after reporting that, we're still waiting for a replacement (it's on order we're told - tell you what, I can buy one at Home Depot for $25 ...)
- oh, and they forgot to take the old door frame away. It took took two calls and two weeks for them to come and pick it up (including one strange call - "are you sure they didn't take it - they only leave it if there's a reason ...")

We were having the family over for Christmas and wanted to have a new bay window installed in the living room. When we had the salesman come he promised that the windows would be installed by December 23. Although somewhat skeptical, we signed the contract. Much to our relief the windows were delivered on time. The workers cleaned up after themselves, allowing us to do just a little tidying before the relatives arrived for Christmas dinner.