We used this company through Ikea to do our kitchen counter tops, first they could not seem to find our order, then cancelled agreed installation date twice. After all the issues they arrived and did the template, after 4 weeks they came to install.
The installer was rude and came inside our house with his muddy boots, we had to remind him to remove them, he was sloppy and uninterested in his job.
After installation my nanny signed the form they gave to her, that all was completed on the form.
When I arrived home 2 hours later I checked and the stone was damaged and the installation was totally botched. I called them and was told to send pictures, we did. They then told us that since we signed the form that any repairs will be out of our own pockets.