Arcana Windows & Doors

We did a complete overhaul of all windows excluding the two front bay windows which were already updated. The windows are beautiful and I love how easy they are to clean. The screens provided are very efficient and straightforward to remove, clean and put back up. With a young child we wanted windows that would last and be a solid investment for our family. I also wanted windows that were not going to be as child proof as possible. The two front bay windows (not provided by Arcana have a latch that sticks out which my daughter has already figured out how to grab a hold of and wind). I like that the Arcana windows has a latch that is parallel and fitted into the window. I'm very pleased with the work that Arcana provided and Dimitri was a pleasure to work with. He suggested a huge frosted window for our bathroom which made so much more sense that still allowed ventilation. We contacted numerous suppliers for quotes and although time consuming it was important that we understood what the market had to offer. Arcana was not the cheapest provider nor were they the most expensive but they had excellent reviews and the customer service via Dimitri was outstanding. My reason for a 4 star rating instead of 5 star rating is because we had some issues with the trim that was completed by a junior installer and because of this there was a lot of clean up required by both our painter and contractor crew. Dimitri resolved the issue in less than 48 hours and also apologized to the contractor and team for the issue. I also want to mention that we did not have the peep hole for the front door at the time of install and Dimitri had a team member come back weeks later to install it at no additional charge. We have already received compliments on our windows and strangers have asked us where we got our front door from.

We were very happy with Arcana from beginning to end. Dmitry was responsive, patient, and very easy to work with.
The work crew were efficient and hard-working - got the job done in only 1.5 days.
We're very pleased with the end product.

Very professional quote. Work completed in a timely manner and job site cleaned up well. Prices were very competitive, especially considering for a quality product. Very satisfied customer!

I needed an egress window for a basement bedroom. Dmitry and his team came up with a good solution at a reasonable price. The work was done efficiently and the window looked great. Now the bedroom is both safer and brighter. The team left everything clean and ready to go. I'd recommend Arcana Windows and Doors.

Arcana was fantastic! They are quick to respond to an inquiry, very knowledgeable about the various products on the marketplace and are completely no pressure sales.
The doors were measured and installed quickly and have made such a huge impact with regard to the heating and insulation of our home.
The installers were prompt, professional and worked quickly to ensure a large job was completed by the end of the day and had the old doors removed and taken away so I was left to enjoy the new doors.
I would highly recommend this company to anyone needing new doors or windows.
Great work to the Arcana team!

These guys are awesome! Dmitry is a great guy and it was a pleasure doing business with him. The crew who should worked their rear ends off all day long and unfortunately in part in the rain as well. They answer and questions I had and fufilled all request to my satisfaction!

Amazing! Dimitri and his crew of guys work fast, accurately and have a great eye for detail. Windows look exceptional! This is our 3rd time using arcana and we have recommended them to all our friends and family. Thank you!

Beautiful and affordable. They were clean, fast and very friendly/ trustworthy. I would highly recommend this company.

My husband and I recently bought a new house and as first time homebuyers, I was stressed about trying to find someone to replace some of the windows in our older home. I didn't know where to begin or who to trust. I got many quotes and did a lot of research and found that Arcana had great reviews. When I called and spoke to Dmitry, I knew immediately that I had made a good decision. He was friendly, prompt and honest.
My windows were recently installed and I couldn't be happier. I will be referring them to friends and I will definitely be using them in the future as well. Amazing service!

Thanks Dmitry and team!

Requested quote and got install schedule. Subsequent had to move install due to other construction . Install was on time, neat and product as expected. Fair price for good windows. 3rd time we've use this make of wkonfowd and installers. Have recommended same to many others