Rocky Cross Construction (North) Limited

Fire & Water Damage Restoration
Calgary AB T3J 0T5
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HomeStars
Fire & Water Damage Restoration
Rocky Cross Construction (North) Limited
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87%

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Reviews by rating (past 12 months)

Reviews for Rocky Cross Construction (North) Limited

Average customer rating:
8.7 10 (94 reviews)

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Tim in Calgary
Tim in Calgary
1 review Calgary, AB
10/10

Water Damage Repair

Following a heavy rainstorm last June we experienced water damage to the hardwood flooring in our family room. The water appeared to be leaking in through our chimney, although we could not be certain of this and needed help in determining the exact cause. We engaged RCCN through our insurance claim and it turned out to be a great decision. As soon as RCCN visited our home for the initial assessment they contacted a stucco specialist who very quickly identified the cause of the water ingress (a loose chimney cap and cracks in the stucco). RCCN made sure that the exterior repairs were completed prior to any interior repairs being undertaken to prevent any further damage. RCCN then organized all of the various trades to replace the damaged hardwood flooring and refinish all other areas to match. The staff at RCCN were all amazing, returning our calls promptly, and answering all of our questions. You definitely get the impression that the company really care about their clients and their own staff. I should also say that RCCN dealt directly with our insurance company to ensure all of the repairs were covered under our claim, for which we are very grateful.

Approximate cost of services:
$20,000.00
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Company Response

Tim thank you for your time sharing your feedback. So glad we were able to deliver a great experience for you.

Private User
Private User
Private User reviews Calgary, AB
9/10

Floor replacement

Our floors were damaged in a flood. RCCN managed the move-in, move-out and replacement. They were on time and pleasant to deal with

Approximate cost of services:
$100,000.00
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Company Response

Thank you for your time to share your feedback. We are happy that we were able to deliver a great experience for you.

Bethany in Calgary
Bethany in Calgary
0 reviews Calgary, AB
10/10

Amazing Team

The team communicated very well, responded immediately to my calls . They were extremely friendly and caring about the job and not inconveniencing me. They did an awesome job of not making a mess and taking care of our possessions. The job went off without a hitch and we feel while again in our house. Thank you Sam and Dominick.

Approximate cost of services:
$4,000.00
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Company Response

Thank you Bethany, your feedback is greatly appreciated!

Laurie in Edmonton
Laurie in Edmonton
0 reviews Calgary, AB
10/10

Flooring installation and dishwasher installation

Our dishwasher leaked and damaged the laminate flooring and sub flooring. RCC was scheduled to remove the damaged laminate flooring and reinstall laminate flooring. The contracted plumber also ran new water lines to the new dishwasher. The work was completed in a week. All workmen were excellent including Colin, the project manager.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for sharing your experience with us. Very happy that you are so pleased with our work & with Colin.

Cheers!

LMessenger
LMessenger
0 reviews Calgary, AB
10/10

Basement flood reno

Our basement reno was completed after an upstairs flood did severe damage. RRCCN company completed the job with acurracy and the trades were so easy to deal with.

Approximate cost of services:
$50,000.00
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Company Response

Thank you for sharing- we truly appreciate the feedback and that you were happy with our work & service

Dan T.
Dan T.
0 reviews Calgary, AB
10/10

Handled our restoration, did a great job

We had a small leak called the insurance company. They sent Rocky Cross. They were great and their sub contractors they hired were great to deal with.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for taking the time to share your experience. We are happy that you are so pleased with our work.

Alana in Calgary
Alana in Calgary
1 review Calgary, AB
10/10

Repairs to house and garage caused by storm

June 12th 2022 a storm caused a large tree on our property to break and fall on our house and garage causing roofing and siding problems. RCC were very professional in the handling of our repairs.

Approximate cost of services:
$4,500.00
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Company Response

Thank you for your review and for the opportunity to serve you.Have a great weekend!

Haris in Saint Albert
Haris in Saint Albert
0 reviews Calgary, AB
10/10

Flooring repair

RCCN was very easy to deal in the whole process I had my dishwasher cause a flood due to a leak, and RCCN made the whole process on repairs so easy and seemless

Approximate cost of services:
$15,000.00
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Company Response

Thank you, we appreciated the opportunity to have worked with you. All our best!

Private User
Private User
Private User reviews Calgary, AB
10/10

Bathroom reno

Rocky Cross provided all the support and follow up to complete our bathroom claim. The office staff and trades were professional and easy to work with. It was refreshing to work with a company that's reliable and knows what they're doing!

Approximate cost of services:
$10,000.00
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Company Response

Thank you for sharing your experience. We are glad we were able to assist you when you needed it!

Debbie Dobrescu  in Calgary
Debbie Dobrescu in Calgary
1 review Calgary, AB
10/10

Basement Restoration

Great company to work with. Great customer service and communication. Did an outstanding job replacing the floor in our basement, new vanity and mirror in the bathroom, drywall repairs and painting, new baseboards.

Approximate cost of services:
$15,000.00
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Company Response

Debbie, thank you so much for your review. We pride ourselves on excellent customer service and are thrilled that you are so happy with our work and service.

All our best!

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