Steady Custom Shutters Inc.

Formerly Star Custom Shutters
Shutters & Blinds
Mississauga ON L5S 1V8
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HomeStars
Shutters & Blinds
Steady Custom Shutters Inc.
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76%

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Reviews by rating (past 12 months)

Reviews for Steady Custom Shutters Inc.

Average customer rating:
9.7 10 (81 reviews)

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E in North York
E in North York
7 reviews North York, ON
10/10

Wood Shutters for Windows

Called Star Custom Shutters for a quotation, received quote and asked them to come and measure my windows. Was told that my windows do not support inside mount, so frames would need to be built and the cost would be 20% more. I was ok with that since I was told that this would make my windows look nicer. The installers came and install the frames and shutters, but I noticed that the gap between the top rail and the window frames were not evenly spaced in the set of windows in the master bedroom. One window had a much bigger gap than the others and this detracted from the over-all appearance. Call Stars and they sent in technicians. The technicians adjusted the shutter but the shutter is now a little lopsided. The technician told me that is because of my window frames, I said to the technician that these were suppose to be custom made and each window was measured by them so they should have taken this into consideration. I asked if they could put in a wood shim to lower the frame a bit and this would them make the gap more acceptable, the technician said no that it would not work, not sure why since the frame bottom had a gap that they filled with caulk. I mentioned to them that I was very disappointed since each window was measured and I was expecting that the shutters would have the same gap spacing in a series of windows, so that they would look symetrical. The technicians told me that was the best that they could do, so very disappointed since every time that I look at the shutters all I see is the even gap, which is not what I was expecting from custom made shutters. Received call from Lee the owner of the company and he came and looked at the shutter involved, he said that he would fix the issue, since he wanted his customers to be satisfied since it is his business and he wants to be in for the long term and knows that to stay that he needs happy customers. Lee removed the shutter and came back the next evening and installed the shutter himself. Very pleased that he wants his customers to be satisfied, would have no hesitation to recommend his company.

Review has 1 previous version
Approximate cost of services:
$3,600.00
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Lena and Simon in MARKHAM
Lena and Simon in MARKHAM
3 reviews MARKHAM, ON
10/10

Custom Shutters ( Great Value)

I felt very comfortable going with Star Custom Shutters, I delt with Lee (Owner) he was very passionate about his blinds and gave me lots of information needed. His prices were the chepest and not jepordizing on quality and service at the same time. His store was constantly busy with customers, which was a good sign of a good legit business. The installation was done quickly and proffesionally. The only drawback you have to wait over a month to get your shutters installed, but its worth the wait. No regrets but all smiles!

Approximate cost of services:
$0.00
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JESSE in Brampton
JESSE in Brampton
1 review BRAMPTON, ON
10/10

California shutters!!!!

I am extremely happy with the look of my house with California Shutters. It has beautified our home and has also had some insulation value as well. Although we had estimates from several other shutter companies, we chose STAR custom shutters because of the affordable price, great quality ..

My husband and I were blown away by how beautiful they look!! Keep up the good work guys!! I'll definately recommend you to anyone I know!!

Thanks Lee,it was pleasure dealing with you..God bless you.

Approximate cost of services:
$2,250.00
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Company Response

Hi Jesse .Thank you very much for your business and Thanks again for your very lovely words...God bless you and your family too.

SS - Mississauga
SS - Mississauga
3 reviews Mississauga, ON
10/10

5 Windows

***Update*** Lee the owner of the Company called us to come and look at the problem, he came on time and was willing to do anything to help and keep us happy (this Guy really cares about the customers and his reputation)and promised to correct the problem, will keep everybody posted of the outcome when we get the new shutters installed as promised, ***update*** Lee the owner came and intsalled the shutters by himself and it looks great i would recomend this company to anybody.

Review has 2 previous versions
Approximate cost of services:
$0.00
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judy lam in Mississauga
judy lam in Mississauga
3 reviews MISSISSAUGA, ON
10/10

Wood Shutters

I knew about Stars' reputation from the past, I am a repeated customer. I am very pleased with their services and quality. As to value for your money., they earned top marks from me. I would not hestitate to refer them to my friends and family.

Approximate cost of services:
$4,500.00
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Randy
Randy
2 reviews , ON
4/10

Wood Shutters

The blinds look good.
The men who installed them were fast and efficient.
The didn't clean up after themselves. Left wood shavings on the floor in the kitchen from installing the patio door shutters. Anything they moved was left and not put back in its spot.

The paint smell coming off the shutters is unbearable. It doesnt seem to be going away.
When asked if the shutters would smell from paint once I purchased them, they assured me that they wouldn't.

Approximate cost of services:
$0.00
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Company Response

Hi Randy , Thank you for your review. We are happy to hear that, you said "the blinds look good" the only thing you mention was about a little wood left in the kitchen area. So we apologize and we will try the best to avoid somethings like that happen again in future,and you know your shutters are brand-new so the paint smell will go away in a week or so.If you have any questions or concerns ,please feel free to call us at (905)673-1053
Thank you again for your business and wish you have a wonderful long weekend.

AL
AL
2 reviews WOODBRIDGE, ON
10/10

Wood shutters

Could not be happier with the work. Looks great! Very professional service. During installation, they saw that there was a minor chip in one of the pieces and immediately contacted the office. Someone from the office drove to the house with a new piece.

Approximate cost of services:
$0.00
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Company Response

Thank you for your review. We are happy to hear that you are satisfied with our product and service. We are looking forward to work with you in the future.

Barbara Wade in North york
Barbara Wade in North york
1 review North York, ON
10/10

Custom made and installed wood shutters

The entire process from initial meeting to installation was efficient and without any issues. The people with whom I dealt were exceedingly polite and helpful. All promises were delivered without compromise, to say I am delighted with the outcome would be understatement.
I would not hesitate to use Star's Custom Shutters again and I would recommend them to anyone with absolute confidence thqat they would be as happy as we are.

Approximate cost of services:
$1,670.00
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Company Response

Hi Barbara,thank you so much for your kind review and we are appreciated for your business . Please! feel free to contact us if you have any concern to our products. Thanks again for business and your referrals.

Susan in Paris
Susan in Paris
1 review PARIS, ON
10/10

Shutters for new home

Star's had the best price out of six quotes. This made me a little concerned about the product and service. However, I read many reviews on Star and thought I would try them. They lived up to their high rating. They came in on the scheduled date, installed blinds for 21 windows and did the job extremely fast. They had to make a couple frames for the doors and did an exceptional job. We love our blinds.

Approximate cost of services:
$0.00
Any advice to offer fellow homeowners facing a similar project?
If you are thinking of ordering from Star, order well ahead of when you need them. We ordered at the end of September and had them installed beginning of January. Don't know if Christmas had anything to do with this, but they were worth the wait.
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Steady Custom Shutters Inc.

Steady Custom Shutters(former Star Custom Shutters)has been respected as one of the leading competitors in custom shutter manufacturing. We are delivering the best custom wood shutters and interior solutions to our clients, we specialize in the manufacturing of California shutters and all kinds of arches. We take pride in the ...
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