Action Furnace Inc

We had Nelson come and do a check up on our furnace and clean our ducts. He was very personable and did a great job explaining what he did. He was also very fast and didn’t take long to finish the work.

I called around 8:30am Sunday and a tech was able to come less than 2 hours later. After a very quick troubleshooting, it was determined all we needed was a hose clamp. Because we were able to buy one and attach it ourselves, the tech was so kind not to charge us for the visit. He was courteous and polite and very informative. I’ll always call Action Furnace!

Excellent service from my first call to Action Furnace. Their sales staff are very knowledgeable on products. Installation was a smooth process, excellent workmanship. Also had all ducts cleaned. Action furnace uses a machine directly hooked into the furnace-no need for huge hoses coming through open windows. Technicians all have superb product knowledge.

I guess we got charged an extra amount because he came after hours.... we were not told about that when they called us, we had him do work on our furnace but we are still having issues. We also asked about our ventilation fan, but he didn’t really answer that problem.

Arrived on time, polite and friendly. Were honest about the condition of my furnace in that it was old but still running well. I appreciated that they were not lieing to make a sale. Duct cleaning was well done, blew air through all the vents and sucked everything out of the furnace.

Furnace is running much better now.

Action furnace called to schedule my yearly furnace and duct cleaning and we're able to come within 2 weeks of the call. The technician was super friendly and very knowledgeable.

My experience with the staff of Action Furnace was exceptional from start to finish . Steve the salesman,Nick the supervising installer, Jay the totally professional hands on installer and Catherine the driller were all extremely knowledgeable, dedicated and friendly professionals
I would recommend this company to anyone
Thanks Action Furnace for a job well done

Furnace was installed in the spring. AC worked flawlessly, however the furnace itself has been problematic.
Action Furnace’s responses have been excellent. Their service technicians are very knowledgeable and have been very courteous and informative about the issues regarding the manufacturer’s problems with the model of furnace installed.
Hopefully all the issues are resolved and the furnace will perform without any more issues for the rest of its expected life.

My old furnace failed. I was not able to find a “local” shop with availability for at least four or more days. I used Action Furnace in the past when living in Calgary. After checking their website I called to confirm they did service my area. From that call to completed new insrallation of the furnace and additionally a/c the entire process took 4 days. Everyone I interacted with were professional polite and easy to work with. I would not hesitate to use them again. I was very pleased with interacting with my installers as well as the comfort advisor and service tech. The lady who took my call got things moving quickly and was always informed of when each person was on their way so I was not kept waiting.

The first workperson left a gas leak. Even though I pointed out to him the strong odour of gas. He forgot to tighten the line. I was impressed that a second worker was sent out within hours to fix. But I shudder to think of what may have happened if I was not at home and the gas continued to leak. The conpany offered no discount due to the incompetence.