Jack is a reliable, honest professional. He came out one day after we called him as the sensor cycles on our dryer were not working. After he found the sensor working, he solved a problem he had not seen before - the tilting of the dryer, especially with a light load, led to the dryer thinking the job was done with the clothes still wet. Jack was courteous and explained everything to us including his charge. We would recommend him to our friends without a doubt.