Mason Martin Homes

For more than 6 months we'd scrutiized almost every new home builder in Red Deer. After a chance meeting with Mason Martin Homes' General Manager Scott at their Red Deer showhome, Scott had taken us throughout the house and with obvious pride showed us all of the Built Green features which they incorporate into their new builds. We knew once we left the showhome that MMH was going to build our house for us. We met with MMH's architectural designer Andrew with the showhome layout in mind and after several meetings/emails/phone calls he put together a design which reflects our tastes 100%. Fast forward through the fun stuff (picking paint, flooring, trim, lighting etc) and we're in a house which we are extemely happy with and proud to call ours. Everyone who has walked through our house is impressed - many of whom have told us afterwards that they were surprised to be SO impressed. I am in the construction industry myself and felt comfortable in asking for access to the house whenever I wanted to have a look - this was not an issue at all. After taking all of the many steps into consideration I wouldn't hesitate to recommend Mason Martin Homes. As impressive as anything was the fact that any and all of the employees were accessible and we had quick answers to our questions.

I purchased a town home in Vintage Park of Vanier Woods in Red Deer. As a first time home buyer, I really appreciated being able to purchase from such a quality reputable builder at this price. Normally, you would never get a garage and that much space in the South end of town. Great value in these town homes! They are just beautiful!!!I had wanted to purchase from Mason Martin Homes because I have friends who recommended them because of the service and quality but didn't think I would be able to afford it. I also have a friend who works there and loves working there because they really care about their product and reputation. There were a few very minor things that needed attention in my home and they took care of it no problem and quickly. My next home will be a single detached home and I will for sure build with Mason Martin Homes. I really appreciate the attention from management. I received a phone call from Scott the general manager to make sure that I was happy. I was impressed by that since good customer service is so rare these days. They really strive to earn your business. Great company!!!

I did quite alot of shopping around prior to finally making a decision on building with Mason Martin Homes since they focus on High-End Energy Effecient Green Homes. This impressed me. They were great in helping me plan my very custom built home with their in-house Architecural Designer. They gave me exactly what I wanted and needed and I just couldn't be happier witht the results. Everyone who visits my home are impressed with the quality of workmanship that is evident throughout the home. The whole experience from start to finish went smoothly adn tehy really made me feel important and listened to. I find my new home so well insulated that I can't hear anything outside when all the windows are closed Also, here is very little dust because of my HRV air filtration system. I have never had better sleeps. I had a few minor issues that is to be expected but they were very quick in addressing them with no problems or hassles at all. They are true professionals.

The staff was very helpful in aswerting all of my questions and concernes. I felt comfortable from day 1 and LOVE LOVE LOVE my home!!! I can't thanks them enough. My evergy bills are so much lower than my old home because of all of the built green features that are hard to come by with other builders. They really take pride and it shows. If I have the rare issue it is addressed right way with no questions. I would recommend Mason Martin to anyone wanting a good quality and beautiful home.

Buyer Beware.. If you have a warranty issue with Mason Martin you may be waiting a long time for them to fix it if at all! We have had a warranty issue with the concrete that was documented on both the 6month and 1year warranty walk through that are to this day still unresolved. I have asked numerous times to have this fixed and was always given the standard we'll get on it response. They won't return my phone calls any longer and even a visit to their office in Red Deer was unproductive. I will not even consider using this builder again and just recently bought a home from another builder in central Alberta.