Morrison Homes

Builders
Calgary AB T2C 0J9
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Morrison Homes
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Reviews for Morrison Homes

Average customer rating:
8.1 10 (179 reviews)

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Private User
Private User
Private User reviews Calgary, AB
5/10

Unkept promises, undisclosed items to get more money

Was rushed to sign a contract of a house still being built. Was told something by the sales person, but the built was differently. They want more money for stuff they don’t disclose. We were told to have a certain post for the deck, even added money for what we though would be more support in the posts, but the pillars was smaller than the sales person’s pitch and compared to all the other houses built by them. The roof was pressured into choosing, and was told as a gable-like roof and with a high pitch, the roof looks flat. Trying to talk and email with the sale representative, only to be told to pay thousands more money for changes that we thought we have already signed for. With already paying 1mil+ for a house, only for them to ask for more money on top of already paying for the extra items. The sales rep is very unfriendly with our concerns, and dismisses them or asks for money for any changes, and does not hear our side out. Very disappointing that I would not recommend them to anyone else.

Approximate cost of services:
$1,000,000.00
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Company Response

Hi there, thank you for providing your feedback on your recent experience with Morrison Homes.

We would like to look further into this issue and address the concerns you've highlighted. At your earliest convenience, please send an email to info@morrisonhomes.ca or fill out the contact form: https://www.morrisonhomes.ca/calgary/contact with details about your visit and experience such as the community you are building in, who your sales representative was, and your contact details to follow up.

Thank you again for providing your feedback. We hope to be in touch shortly.

- The Morrison Team

Marjorie in Edmonton
Marjorie in Edmonton
0 reviews Edmonton, AB
10/10

Service Delivery - Second to None

My area manager, Michelle, was fantastic and I am happy I got to meet and work with her. She took great care in walking me through my different options, sharing her thoughts while not imposing her opinions on me.

She seemed genuinely happy to see me each time I popped by ( a lot) to see my home build in-progress, and was always available to answer my many questions about the design of my home.

I think Morrison Homes is lucky to have Michelle in their employ, she truly epitomized the level of service I expected to receive. I will readily recommend Michelle and Morrison Homes to my friends and family.

As for the craftsmanship of my new home, I could not be happier. My designs came together really nicely and I am so in love with my new home. Every detail was attended to, and it is just as I thought everything would be.

Thank you Michelle and Morrison Homes!

Approximate cost of services:
$430,000.00
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Company Response

Thanks for the great review, Marjorie

Alex yachimec
Alex yachimec
1 review Edmonton, AB
10/10

New build with Morrison homes ( Michelle Neuville )

My fiancé and I had looked online at reviews, floor plans, builders, locations for almost a year. On December 14 2019 we decided it was time to pursue a new home. Our first stop was a show home that caught our attention by Morrison homes. We visited the show home Northside Edmonton and ran into Michelle. She ended our search 2 hours later by showing us the perfect lot with the percent house and providing us excellent service. We were done there and didn’t need to visit any other builders or homes.

The one thing with any builder is they give u a build time of 4-7 months but especially with Covid that is not the case as it takes a lot longer to get permits etc which is no fault to Morrison homes.

Throughout the entire process we were able to get keys and visit our home when ever we want ( not the case with other builders ) Michelle especially was extremely accommodating with my constant questions, concerns, changes, and frustration at times.

I am not a patient person. We just found the right person to deal with ( Michelle ) the right builder ( Morrison homes ) and the absolute perfect location and lot. It took from December 22nd 2019 the day we put the sold sign to December 3rd 2020 until we had the keys handed to us.

Let me just finish by saying I would absolutely recommend the ease of dealing with Michelle and Morrison homes as a builder. I could not be happier with the way our home turned out and for an extremely impatient person the wait was extremely worth it.

Approximate cost of services:
$650,000.00
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Company Response

Thanks Alex!

Cel in Edmonton
Cel in Edmonton
0 reviews Edmonton, AB
10/10

Louise & Celia Dykeman

We couldn’t be happier with how we were treated and worked with Michelle of Morrison Homes. She was extremely responsive and pro active on communicating with us. She’s easy to approach which matters big time. We highly recommend Michelle!

Approximate cost of services:
$0.00
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Company Response

Thanks Louise and Celia

Private User
Private User
Private User reviews Edmonton, AB
8/10

Great start to our forever home purchase so far

This is our 3rd home we have built and this will be our forever home. We of course researched a ton, went to many show homes and met with many builder representatives. Betty with Morrison was by far the one we hoped we could start the process with, trusting her and Morrison to come through with the quality we were looking for. We were very specific about a walk out lot on the lake and she ensured this happened for us. This is a huge life long purchase and having security in this relationship from beginning, middle, to end, is essential. Our home is not finished so I can only touch on the customer service and support we have had up until this point which has been very involved with architectural tweaking and design wishes. Betty answered our infinite amount of questions no matter what day or the time of day. She really is such a pleasure to work with. This is our first experience with Morrison Homes and Betty has delivered thus far. Brenna at the design studio has been equally helpful. If the finished product is as wonderful as the representation we have worked with so far, it will be the forever home that we have dreamed of.

Approximate cost of services:
$560,000.00
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Company Response

Thanks for sharing feedback on your experience so far. We're glad to have you in the Morrison family and look forward to seeing your forever home take shape.

Tenway in Toronto
Tenway in Toronto
2 reviews Edmonton, AB
9/10

Service

I went to a show home in mcconachie area and the staff was very friendly and great . She explained some things about company and about their homes . She was wondering and know her staff.

Approximate cost of services:
$0.00
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Oscar in Prince George
Oscar in Prince George
0 reviews Prince George, BC
6/10

Unkept promises

Still being built, but not impressed with changes made without much of an explanation. Some items we asked from the outset; others at the selection studio.

- Promised a wood 10 x 10 patio; getting a concrete pad
- Asked for a specific design for staircase; getting a drywall model
- Chose a specific front door; getting something else

We hope there are no more surprises and we are less than impressed.

Approximate cost of services:
$400.00
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Company Response

Hi Oscar, We appreciate this honest review and are sorry you not getting the very best experience you expected. We will use this feedback to improve our processes and services in the future. I'm sure you've been in touch with a member of our team regarding your concerns, however please feel free to reach out to us so we can further address your concerns - mktg@morrisonhomes.ca

Private User
Private User
Private User reviews Okotoks, AB
10/10

Okotoks new home build

We are in the final stage of building our home from a distance. Our journey began in April 2019 after a great discussion with JODI Kellogg. We were trying to find the perfect home. One that would help us move across country, from Ontario to Alberta to be closer to family. We were sold after visiting numerous show homes, by various builders over the years. We always came back to Morrison. We loved their quality. The quality of our new home build, the amazing staff who really treat you like a friend, like family, when we were continually emailing, phoning from Ontario. The patience, professionalism and compassion of Jodi and Chris, and Angela with her great design guidance. We’ve bought many new homes over the years. We have never, ever, had such a positive experience, during our entire journey. We are excited to get possession in the next few weeks....if things don’t get postponed because of covid 19.

Approximate cost of services:
$500,000.00
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Company Response

Thanks for the kind review! And welcome to Alberta!

Jendi in Calgary
Jendi in Calgary
1 review Calgary, AB
10/10

Their award says it all. Best Homebuilder. Quality and Affordability

Our house hasn’t been build yet but I’d like to take this opportunity to thank Alina Wegener of Cornerstone for being the best representative we’ve met after weeks of checking around. She is just accommodating, informative and on top of everything.

Few more months and we’ll have our very first home from Morrison and I can’t wait to see my growing family live there.

I invited some of my friends to check the showhomes and they loved it!

I’ll do a review again soon as the possession.

Approximate cost of services:
$407,000.00
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Company Response

We couldn't be happier for you, Jendi. All the best with your build.

Jared in Edmonton
Jared in Edmonton
1 review Edmonton, AB
10/10

Brand new build in mcconachie edmonton ab morrison homes

Amazing experience and talented work staff. It was a pleasure to build with Morrison for our first home building experience. The team here at Morrison was absolutely amazing and went above and beyond in all aspects. Our sales rep is amazing at her job. They were extremely flexible and willing to work with us to make our dream home a success. I will continue to recommend Morrison to all my family and friends. If you are considering it definitely build with them as you will not regret it!!!

Approximate cost of services:
$440,000.00
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Company Response

Thanks for the kind review, Jared. You're making us blush!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Morrison Homes

With numerous awards and an unparalleled reputation, Morrison Homes is a household name in Alberta. Whether it’s your first home or you’re a seasoned buyer, experience matters. In our case, that’s over 50 years’ worth. We’ve spent over five whole decades building quality homes and offering exceptional customer experiences.
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