Acclaimed! Heating, Cooling & Furnace Cleaning

Heating & Air Conditioning
Edmonton AB T5V 1J3
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Acclaimed! Heating, Cooling & Furnace Cleaning
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Reviews for Acclaimed! Heating, Cooling & Furnace Cleaning

Average customer rating:
9.5 10 (314 reviews)

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Debbie Kingsley from Edmonton
Debbie Kingsley from Edmonton
2 reviews Edmonton, AB
10/10

Furnace & duct cleaning

Kevin & Ryan showed up within the time frame given. They were friendly & took their time to do a very good job. I will be booking them in the future!

Approximate cost of services:
$489.00
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Company Response

Hi Debbie, Thanks for your time and great feedback!

Jonathan Hokanson from Edmonton
Jonathan Hokanson from Edmonton
1 review Beaumont, AB
10/10

Furnace servicing, duct cleaing, built in vacuum cleaning

This was a servicing and cleaning prior to taking possession of a home I have just purchsed in Beaumont.
Kevin and Ryan were knowledgable, helpful and very polite. They made it a pleasure to do business with Acclaim and I will give Acclaim my business in the future.
Aditionally, Kevin observed that the furnace was not working (it's July so I had no idea and the home inspector had apparently missed it) and fixed the problem with a replaced fuse at no charge. Now I realize fuses are cheap, and that I had $460 worth of work performed in the home, but it really saved me a lot of hassle and difficulty to have the problem identified and resolved all in the same visit as the other work that was performed. Three cheers for these guys :)

Approximate cost of services:
$460.00
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Company Response

Hi Jonathan, WOW! thanks for giving us such a full and comprehensive review. Kevin and Ryan will deeply love seeing it! Enjoy!

Maryanne & Randy from Edmonton
Maryanne & Randy from Edmonton
1 review Edmonton, AB
10/10

Furnace, Air Conditioner, Humidifier installation

We have called on Acclaimed! several times over the past couple of years for a variety of services, including humidifier installation, furnace duct cleaning and installation of a new furnace and air conditioning unit, and have been very happy with the quality of materials and services provided. As a smaller, family operated business, Acclaimed has been exceptional in terms of communication and commitment to customer service.

Phone calls to the office have always been received in a friendly and helpful manner. Work was always completed thoroughly when promised and for the price quoted. We appreciated Al's efforts to thoroughly explain options and pricing and follow up with visits and communications to ensure that we were happy with completed work each time.

We had a humidifier installed on our old furnace in December, 2013. We booked in advance but it ended up being a very cold day (busy one for the furnace industry!) The installer was thorough and informative and did a good job.

We again called upon Acclaimed to replace our furnace in December, 2014. A crew came in to clean furnace ducts a few days prior, and then Charles and his crew worked confidently and efficiently to install the new furnace in a matter of hours. The new system provides quiet and even heating and we've been very happy with it so far.

The last phase of our heating/cooling upgrade was to add an air conditioning unit in May 2015. There have already been several hot days this summer, and needless to say, we are really enjoying this addition.

In summary, our experiences with Acclaimed! have been very good. We'd definitely recommend this friendly and professional local company!

Approximate cost of services:
$10,000.00
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Company Response

Wow!!! Thank you for the very detailed and through review and feedback!! Love it and greatly appreciate it. The whole team sees the reviews and feedback so I thank you for them. They will all appreciate your details and the time it took to do this! Enjoy your day!

Colin from Edmonton
Colin from Edmonton
1 review Edmonton, AB
6/10

Furnace & Duct Cleaning

I had used Acclaimed for furnace cleaning many years ago (different house) and was very impressed with them, which is why I specifically decided to use them again this time. Kevin and Ryan called ahead and were prompt in keeping the appointment. Kevin was very friendly and it was great that he was able to fix my furnace door (it was always coming off and did not seem to fit properly)- thanks Kevin! I felt that Acclaimed did a good job in cleaning my furnace and ducts. However, there are a few of things that I would like to point out that I feel could be improved upon. The duct cleaning was advertised as Power Brush and Whip, but during my appointment I was told that the Power Brush will not be used, as it is not needed and often gets stuck in the ducts. If that is the case, then the service should not be advertised as such. Also, the service is advertised as "furnace cleaned and tuned up". While the furnace was cleaned, I do not feel that it was tuned up. Blowing the inside of the furnace compartment with compressed air and wiping down the cabinet is not a tune up. Other companies I had used in the past removed and cleaned the burner assembly, removed, cleaned and set the pilot, as well as inspected cleaned the thermocouple. None of that was done here. Also, regarding the 20 point visual inspection, I was thinking that I would see a checklist of some sort, but instead I was told that the furnace "looks good". Perhaps my expectations are too high in regards to the furnace tune up and inspection. But overall, I am satisfied with the cleaning and felt that Kevin was friendly and left things neat and tidy when he was finished.

Approximate cost of services:
$400.00
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Company Response

Thank you for taking the time to leave us constructive feedback. I'm glad you were happy with the service in your home the date of your latest service. It is appreciate you bringing up the advertised "tune up" and the fact someone in our office indicated we do not use the Powerbrush when cleaning. Both of these things are incorrect and in the case of the Powerbrush comment, is incorrect. The aforementioned "tune up" being included on our web sites' description of service, included as part of our cleaning package is out of date, but inadvertently not changed by our web site administrator. If there are things like a belt out of alignment or the tension not correct etc., they would be corrected by our cleaning division staff. There are several "straight forward" "tune up" items that would be addressed by the cleaning staff, if noted during their visual inspection. However, to do a full and thorough "tune up and service" on most of today's modern furnaces, they REQUIRE a furnace service technician with a fully different skill set , experience and accreditation. I apologize for the disappointment in the type of service you were expecting that was not delivered. Because of your comment, we were able to review the clear mistake and remove it from this service description - much appreciated. We would be happy to provide a full tune up and service of your furnace, performed by an accredited technician in our SERVICE DIVISION of the company at no cost to you. Regarding the verbal information you received upon scheduling your appointment that we never use a Powerbrush to clean the ducts is incorrect. we do have 2 new CSR's/dispatchers that are new to Acclaimed - one of them did not provide you correct information. We advertise and deliver the service of "Powerbrush AND Whip" cleaning for the following reason. There are a multitude of ventilation system designs and sizes. All of our cleaning units carry the very best Powerbrush equipment AND an array of Whip equipment. Our technician does an evaluation on which of the two systems will do the most thorough job on any given system. It is common to use both systems within one house, depending on the ventilation configuration and size. However, we certainly do ventilation cleaning with either of the cleaning techniques, alone in any given house. I hope these comments address your concerns and questions. We would be happy to elaborate on things further by phone at any time (please ask for Keven Lackey). I thank you so much for taking the time to leave a candid review, so that we can address these comments and questions with our amazing team. Without feedback, we would never meet our consistent goal of being the best HVAC service provider in the Greater Edmonton area. Whether it's our HVAC Cleaning division, our HVAC Service division or HVAC installations division, our commitment is always to provide the best customer service possible. Thanks again!

Rick Ellerbeck from Edmonton
Rick Ellerbeck from Edmonton
1 review Edmonton, AB
10/10

Furnace Repair and Duct relocation

Ed Patenaude did excellent work, was onetime and did what he said he would do and more. I would recommend this company to anyone who needs furnace work done. The price was inline with other quotes and the work quality was superb.

Approximate cost of services:
$1,100.00
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Company Response

Hello Rick! Thank you for the wonderful review! We are all grateful for your kind feedback and Ed will be thrilled and deeply touched by your appreciation of his efforts. Enjoy your day!

Michaela from Edmonton
Michaela from Edmonton
1 review Edmonton, AB
9/10

Furnace Cleaning

The service was excellent. Kevin and Ryan were on time, even a little early and completed the job fast and efficient. They were very nice and left the premises very clean. I would recommend their service.

Approximate cost of services:
$322.00
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Company Response

Hello Micheala, thank you for the review and your kind words. Kevin and Ryan, along with the rest of the team really appreciate it! Enjoy your day!

Kevin from Spruce Grove
Kevin from Spruce Grove
2 reviews Spruce Grove, AB
9/10

Furnace cleaning

They were a little late due to some truck changes they had to make before leaving their office. I appreciate the phone call letting me know of the delay. Very polite and professional, I would recommend them.

Approximate cost of services:
$475.00
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Company Response

Thank you Kevin for your understanding. We so deeply appreciate it and the feedback with this review. Enjoy your weekend!

H. G.
H. G.
2 reviews St. Albert, AB
8/10

portable duct cleaning

After an initial frustrating scheduling conflict, the service was performed to my full satisfaction. The personnel led by Rob Closson was friendly and efficient. The was no dirt or dust and they left my Apartment clean and tidy. Thank you for a job well done.

Approximate cost of services:
$250.00
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Company Response

Hello there, we are very sorry that there were any frustrating elements with dealing with us. We are very grateful that Rob was able to turn the situation around. Thank you for taking the time for the feedback and review. Enjoy your day!

Louise from Edmonton
Louise from Edmonton
2 reviews Edmonton, AB
10/10

Installation of 2 furnaces

I found this company's employees to be very professional. Their timeline to complete work was completely adhered to. The new products are of high value and when work was completed, the work area was cleaned and all old furnaces and humidifiers were disposed of. Many thanks to Charles for his explanation of new controls and future maintenance for myself. Thank you!

Approximate cost of services:
$11,500.00
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Company Response

Hello Louise! Thank you for the very thorough review. Charles will love to hear your feedback and your compliments will go back to our team. Enjoy your new system and thank you for your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Acclaimed! Heating, Cooling & Furnace Cleaning

We are a proud A+ member of the Better Business Bureau. We clean, service and install all aspects of your mechanical system. That includes your hot water tank, humidifier, air conditioning, dryer vent, fireplace and, of course, your furnace and duct system. Call one of our outstanding team members today, for a free quote and allow us to become "your guy" from now on! Acclaimed Furnace Cleaning, Heating & Cooling is looking forward to helping you with all of your ducting, cleaning, or heating or air conditioning needs.

CATEGORIES
Heating & Air Conditioning and Duct Cleaning
PRODUCTS
Humidifiers, hot water tanks, furnaces, air conditioners, water softeners, air filters, garage heaters
SERVICES
Cleaning, service or installation of dryer vents, hot water tanks, furnaces, air conditioning units, humidifiers, cleaning of fireplaces & chimneys. We clean the full ventilation & duct systems of commercial and industrial buildings. We can come out and give you a free on site-estimate for an installed furnace and air conditioning units.
BRANDS
Carrier, Trane, Honeywell, General Aire, Rheem, Air Tron, Water Boss, Aprilaire, Sanuvox, Fantech, Navien, Goodman
STYLES
Compressed Air Duct Cleaning, More aggressive Cleaning using the PowerWhip Rotor Method
SPECIALITIES
We specialize in retrofitting mature homes with new furnaces and AC systems. We are your partner for all indoor home comfort!
WEBSITE
https://www.acclaimedfurnace.com/
YEAR ESTABLISHED
1995
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Visa, MC, Cheque, Cash, e-transfers, Finance IT
LICENSES
Sheet Metal, Gas Fitting, NADCA
MEMBERSHIPS
Edmonton Chamber of Commerce, BBB, CCI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Indoor Comfort Guaranteed, Options available on parts & labour.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.