- Approximate cost of services:
- $1,000.00
- Company Response
Thanks so much for the lovely review, Cheryl! We are so pleased to hear that you were happy with the service. We look forward to working with you again in the future!
Thanks so much for the lovely review, Cheryl! We are so pleased to hear that you were happy with the service. We look forward to working with you again in the future!
Thank you for taking the time to review our workmanship, David! We really appreciate your kind words! We're sorry to hear about your disappointment in the tank itself, and we're happy to work with you in the future to find the best brand that will work for you. Have a wonderful day, David!
Thank you so much for the lovely review! We really appreciate your business support. Have a wonderful day!
Hello Russ! Thank you so much for taking the time to share this lovely feedback! We really enjoyed working with you and we look forward to working with you for years to come. Have a wonderful day, and stay cozy!
Thank you so much for the lovely review, Les! We really appreciate your kind words. Stay cozy!
Hello! Thank you for taking the time to share your feedback. Unfortunately, I am unable to find the details of this appointment in our system. If you could please email me directly at ashley@acclaimedfurnace.com, I'd like to look into this situation further and see how we can make it right for you, and improve our services in the future. I look forward to your message!
Booked Academy for Furnace cleaning
Hello,
I'm so sorry to hear you had a poor experience with our cleaning technicians. Our technicians typically have a pair of indoor shoes that they will wear inside of homes, thus explaining the lack of shoe covers.
We'd like to discuss this further so we can make it right. Please email office@acclaimedfurnace.com and we'd be happy to discuss your experience further with you to work on a resolution.
Hello!
Thanks for bringing this situation to our attention, as the safety of our clients and team is our top priority.
We appreciate the phone call... and now the review. The service having been done over 3 years ago, makes it a difficult thing for us to address. From the phone conversation, we gathered you feel as though the gasfitter that replaced your valve over three years ago was negligent. We always test gas joints after working on them to ensure proper inspection and professional discourse. It is very unusual after gas work is done, to not smell gas as a result of a leak soon after. Attributing work done over 3 years ago to the recent gas leak detected by Atco is a difficult thing for us to address.
In 3 years, lots can happen with a furnace both mechanically and also with any other potential service it has received. The furnace having a blower and many other components cause vibration, however slight, that may have contributed to a very small leak. We would love and NEED to read the report that Atco would have from their service and findings, so that we can follow up with them to see what the tech documented/encountered, as this is a situation that we take very seriously and would like to address for you in any way possible. We take all customer comments and concerns very seriously at Acclaimed and do everything possible to address them in a productive and fair manner.
I hope you reach out to us, to discuss any possible way we can address the situation further.
Thanks so much for this lovely review!
Thank you so much for your support, Jan! We really appreciate it! Stay warm and stay well!
We are a proud A+ member of the Better Business Bureau. We clean, service and install all aspects of your mechanical system. That includes your hot water tank, humidifier, air conditioning, dryer vent, fireplace and, of course, your furnace and duct system. Call one of our outstanding team members today, for a free quote and allow us to become "your guy" from now on! Acclaimed Furnace Cleaning, Heating & Cooling is looking forward to helping you with all of your ducting, cleaning, or heating or air conditioning needs.