Campbell Pools

Swimming Pools, Spas & Hot Tubs
Ottawa ON K1C 7L1
Write a Review
Write a Review

Recommended Professionals

99%(160 reviews)
99%(15 reviews)
98%(27 reviews)
99%(160 reviews)
99%(15 reviews)
98%(27 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

80%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Campbell Pools

Average customer rating:
9 10 (24 reviews)

Sort by

Julie from Ottawa
Julie from Ottawa
1 review Stittsville, ON
10/10

inground pool

We had an awesome experience with Campbell last year when we installed an in-ground pool. From sales to installation to pool closing, they were fantastic to work with and very accommodating to ensure all of our wishes were granted! I would highly recommend them... We were sad to see them go! Can't wait to open the pool this year!

Approximate cost of services:
$40,000.00
Was this review helpful?
Company Response

Looks like the heat is rolling in Julie, so hopefully you can jump in soon. Thank you so much for the kind words - I'll forward it over to the owner :)

Peggy from Cornwall
Peggy from Cornwall
1 review Cornwall, ON
10/10

Inground Pool Installation

A GREAT experience! Bob answered questions we never thought to ask. The process went smoothly from start to finish. Everyone was very patient with my many (MANY!) questions. The installation crew (Fred, Jérémie, etc.) respected the work schedule and everything went off without a hitch. HIGHLY recommend! The in-store staff of Cornwall store is very friendly and always helpful.

Approximate cost of services:
$30,000.00
Was this review helpful?
Company Response

Wow Peggy, thanks a bunch! I'll tell Bob about the feedback you left and he will be very happy to hear from you. Thanks again for shopping with us.

Tanya in Ottawa
Tanya in Ottawa
1 review Ottawa, ON
10/10

Inground Pool Installation

From the four companies I interviewed, I'm so pleased I decided to use Campbell Pools. Shaun came through with knowledge of requirements regarding power lines, which the other companies lacked. Fred came through with removal and disposal of tree roots, which the other companies wouldn't take on.
The planning process with Shaun was thorough, and he dealt with my questions understanding what a big deal the undertaking was for me, even though for him it's a daily event.
When the labour was underway it was a pleasure to witness the joviality and efficiency with which they worked. Fred, too, understands that having a pool dug isn't an every day occurrence for the homeowner, and made himself available to answer questions along the way.
I have nothing but good things to say about the process and customer service.

Approximate cost of services:
$37,000.00
Was this review helpful?
Company Response

Hey Tanya, always a pleasure to hear such nice words. We are lucky to have our installation boys :) they not only word really hard, but they do take them time to work with you. I'm glad to hear things went so great!

Tom  from Ottawa
Tom from Ottawa
1 review Stittsville, ON
10/10

In-ground Pool

We chose Campbell Pools to install our in-ground pool after speaking with several companies and we are so happy with the choice we made. Simply put, they did an amazing job from start to finish. Shawn was very thorough and a treat to work with in the initial stage, making sure we were comfortable with all of are choices and making some excellent recommendations when asked. At installation time, Fred and his crew were fantastic, far exceeding our expectations. They were professional, timely and very skilled, going above and beyond when challenges on our property arose. I literally cannot say enough about them and recommend them whenever friends and family see our pool or are just talking about getting a pool. Also, Victor, the stamped concrete pro that works closely with them, did a stunning job complimenting the pool with beautiful concrete.
Excellent job, guys!

Approximate cost of services:
$30,000.00
Was this review helpful?
Company Response

Hey Tom, I'll be sure to let Victor, Fred and Shawn know of your kind words. Thanks for sharing the word with friends and family, much appreciated!

Pierre in Greely
Pierre in Greely
1 review Greely, ON
10/10

Inground pool

I purchased an inground pool from Campbell Pool in 2012. I had a very good experience from design with Shawn to completion with Frederic and his crew. Every team member worked with me through each steps. They all made sure I knew what my options were before starting work ensuring the pool was positioned exactly where I wanted it. I am also very satisfied with the stamped concrete around the pool. Would definitely recommend to friends and family.

Approximate cost of services:
$49,000.00
Was this review helpful?
Company Response

Thanks for the feedback Pierre. Much Appreciated.

Lynda Hooper from Ogdensburg
Lynda Hooper from Ogdensburg
1 review Toronto, ON
10/10

pool

I have had my pool 10 years. Absolutely love it! Love the quality and service! Glad we ventured across the bridge to another country to buy our pool. Still get my accessories and chemicals there every year!

Approximate cost of services:
$2,700.00
Was this review helpful?
Company Response

Thanks for the feedback Lynda! Having a Past Client Sale in the coming weeks - have a look at our website for details!

Scott from Orleans from Ottawa
Scott from Orleans from Ottawa
1 review Orl, ON
10/10

Inground pool

Our experience with Campbell Pools was extremely positive; all of the staff was exceptionally professional from start to finish. Shawn provided a detailed and accurate estimate and expertly guided us through the planning process. The pool installation was painless and Fred and his crew were knowledgeable, punctually and friendly. All of the subcontractors recommended by Campbell’s were efficient and the prices came in as quoted. The pool was completed on time and exceeded our expectations. We use all of the Campbell Pools services and continue to recommend this great company.

Approximate cost of services:
$30,000.00
Was this review helpful?
Company Response

Thanks Scott - that is amazing feedback. the heat should roll in the next few weeks. Look forward to seeing for your water test :)

Kirk Smith from Ottawa
Kirk Smith from Ottawa
1 review Ottawa, ON
10/10

Pool

Our Pool is simply wonderful. We met Shawn over the winter months. He worked with us to create a pool design that is very special. Shawn has a ton of pool experience. He is very organized and works with you to make sure get good value for your money. The Install Team is very effective. Team Leader Fred brings a ton of experience to pool installs. Available at any time Fred is very helpful and professional. We enjoy our pool and would highly recommend Campbell Pools,

Approximate cost of services:
$34,000.00
Was this review helpful?
Company Response

Thanks Kirk for the feedback - much appreciate - Summer is on its way and let's all wish for a hot one :)

Julie from Ottawa
Julie from Ottawa
1 review Orl, ON
10/10

inground pool

After one year of research in local pool companies, Campbell was the first company i called and the last one. Shawn in sales addressed all my concerns, Fred and the installation crew were punctual, curteous,friendly and very efficient. Rome wasn't built in a day but my pool almost was!!A pleasure to deal with them!

Approximate cost of services:
$35,000.00
Was this review helpful?
Company Response

hehe, thanks Julie for the review! Shawn spoke highly of you too. Let's keep the heat for the rest of summer and make sure you get to enjoy that pool for months! Cheers :)

Jessica  from Ottawa
Jessica from Ottawa
1 review Gloucester, ON
9/10

inground pool

Our experience with Campbell's pools was very positive. We had a very detailed estimate that explained everything that would be included into this package. There was no hidden fees. All around great experience and we have been recommending them since.

Mike and Jessica

Approximate cost of services:
$40,000.00
Was this review helpful?
Company Response

Hey Jessica - really appreciate the feedback. We really invest time to make sure you are fully educated in the process. Thanks so much for the recommendations :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Campbell Pools

Campbell Pools has 4 locations across East Ontario offering Swimming Pool Installations and Retail Services for Owners. Family owned with a no commission, no pressure style of doing business, Campbell Pools is always looking to make the pool purchase process and simple, stress free and fun event! Over 1, 800 ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Swimming Pools, Spas & Hot Tubs pros in Ottawa?