Reitzel Insulation Co Ltd

Insulation
Waterloo ON N2V 2E6
Write a Review
Write a Review

Recommended Professionals

88%(11 reviews)
86%(3 reviews)
93%(10 reviews)
88%(11 reviews)
86%(3 reviews)
93%(10 reviews)
HomeStars
Insulation
Reitzel Insulation Co Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Reitzel Insulation Co Ltd

Average customer rating:
9.9 10 (91 reviews)

Sort by

DW
DW
0 reviews Kitchener, ON
8/10

insulation

it was a 2 day job, removal and blown in insulation. Workers were polite and courteous.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Hi DW,
I am glad to hear that you were satisfied with the work!
If there is anything else that we are able to do to help you in the future please let us know!

Marlene Helm in Waterloo
Marlene Helm in Waterloo
1 review Waterloo, ON
10/10

Insulation

The group was very helpful and courteous. They did a great job. Put tubing around the vents. They did a fabulous job putting in the insulation into all the corners and cleaning up after. I would highly recommend Reitzel for any insulation job!
Thanks

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Hi Marlene,
Thank you for the positive feedback! It is always welcome news and I will be sure to pass the message along to my guys. If you have any questions or concerns in the future please feel free to reach out at any time!
Thanks,
The Reitzel Team

dan.striukas
dan.striukas
1 review Cambridge, ON
9/10

Attic insulation removal and blow in - Main floor attic insulation vacuumed out and re-insulated. Added vapour barrier to side wall. Added baffles.

The guys who did the vacuum were great and answered all of my questions. They let me know when they were done and I checked out the job. The guys that came for the blow in were also good and did a good job. Thank you for adding a new and improved bathroom vent and securing it to an existing roof vent instead of running it to the soffit. Nice job securing insulation to the hatch which I did not have previously. Some constructive criticism (but I'm not complaining): 1) Blow in team did not let me know when they were finished. I would have liked to check out the work and ask some questions. 2) Garage (where attic hatch is located) had insulation on the floor. Clean up could have been improved.

Question: R60 = 16inches of insulation per the label left inside the hatch. I measured 16in shortly after the guys left. But won't that sink after 24hours?

Approximate cost of services:
$2,954.00
Was this review helpful?
Company Response

Hi Dan,
I am glad you are happy with the work the guys did in your home and I appreciate the feedback. I will be sure to pass it along to our guys. We are always aiming to improve. I'm sorry that the clean up was not done as well as you expected.
The insulation will settles over time but it is not over 24 hours, typically we like to install 10% extra so that when it does settle, it settles to the desired 16". I will be sure to send someone out to you to make sure that you are taken care.
We appreciate your business and if you have any other questions or concerns don't hesitate and give us a call at the office 519-886-6100.

Steve & Denise
Steve & Denise
35 reviews Cambridge, ON
10/10

New attic and crawl space insulation

On our recently purchased home, we knew we needed insulation, but how little we actually had was unknown. Less than 3" throughout the attic and some areas missing altogether. We called in three companies for quotes and went with the friendliest, most helpful and knowledgeable of the three. Also, the middle of the three as pricing goes.
Bryan came out for the initial inspection and quote. He quickly noted the lack of insulation, the areas missing and that the bathroom was not exhausted correctly. With thermal imagery we saw a great deal of heat entering the breezeway wall and cool coming in the crawlspace.

We hired Reitzel as soon as possible and had them fix it all up. The "Joshes" arrived on time, explained the process to spray the crawl space and the ensure we had the 24 hour rule understood. A couple hours after completion, team 2 showed up to blow in the attic and breezeway.

Both teams were professional, polite and cleaned up any mess behind them. We had an energy audit done prior to the insulation added and see the improvement.
They also handled everything to ensure we received our rebates from the government.
Thank you!

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Steve & Denise!

Thank you for taking time out of your day to share your experience with us and others! We love hearing from our customers and it is always a joy for us to share the feedback with our team. We value the work we do and your comments help us grow.

Enjoy your new insulation (:

The Reitzel Insulation Team

Freddie in Waterloo
Freddie in Waterloo
1 review Waterloo, ON
10/10

Home insulation

This January I got a heating bill considerably more than I had been paying in another house twice the size. My new home is 43 years old and hadn’t had the insulation up dated since it was built.
Reitzel’s came over did an estimate and completed the job within one week. A good job, done well and the house left clean. My thanks.

Approximate cost of services:
$1,300.00
Was this review helpful?
Company Response

Hi Freddie!

Thanks so much for sharing your feedback. We're really happy to hear that the process went smoothly.

We hope that your heating bills have started to shrink and that you've noticed a difference in temperature in your home.

Happy to be of service to you! If you need anything else in the future, please reach out!

Cheers!

filandmario in Cambridge
filandmario in Cambridge
1 review Cambridge, ON
10/10

roof instulation

The crew, consisting of three men, were on time and worked diligently on what needed done. They worked on the task of putting the insulation
in the inside of our roof from two different areas. We would highly
recommend Reitzel Good job guys!!

Approximate cost of services:
$1,580.00
Was this review helpful?
Company Response

Good morning filandmario!

I'm so glad you had a great experience with Reitzels. I can't wait to share this with our team.

Have a great rest of your day. If you need anything from us in the future, do not hesitate to reach out (:

Thanks again!

Matt in Kitchener
Matt in Kitchener
2 reviews Kitchener, ON
8/10

Attic insulation

The guys did a great job insulating my attic and explaining all of the work that they were completing! They were very friendly!
I know it's a tough, messy job, but it would have been nice if they could have left my home in the same state it was in when they arrived.

Approximate cost of services:
$791.00
Was this review helpful?
Company Response

Hi Matt,

Thanks for using Reitzel Insulation. Glad to hear your experience was a positive one.

We're sorry your house was not left in the same state that it was when they arrived. We've recently claimed our listing on Homestars so we can see and respond to concerns like yours in the future.

We hope this won't sway you from choosing Reitzels again. There are great incentives out now for upgrading your exterior wall and basement insulation. We recommend visiting greenon.ca if you are considering additional upgrades.

Have a great day. Please do not hesitate to reach out if you need further services.

Cheers!

Nikki in Kitchener
Nikki in Kitchener
6 reviews Waterloo, ON
10/10

Basement insulation

I recently had my basement spray foamed. And further, the mould in the attic taken care of, and they were able to vent the bathroom vent directly to the outside and add additional soffit channels. I was very impressed with the workers and their workmanship! They arrived an hour early, they were friendly, efficient, and clean. Great job! I would highly recommend! I will use them in the future renovations! Nikki

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Hi Nikki!

Thanks for this tremendous review. We really appreciate you taking the time to share your experience with others.

We've recently claimed our listing on Homestars, hence why my response is coming a year later.

If you are considering future renovations, I recommend visiting greenon.ca to see new energy saving programs the government has on. They include upgrades for windows and insulation.

If you are interested in our services again, please reach out!

Have an awesome day Nikki!

L.S. from Stoney Creek
L.S. from Stoney Creek
1 review Stoney Creek, ON
10/10

Attic Insulation

Bob Lambo was the Reitzel representative that came to our home to give us an estimate on upgrading our attic insulation. He was informative, professional and very friendly. He answered all of our questions thoroughly and gave us information that we hadn't even thought about. The quote we received was very competitive compared to other companies we dealt with. The two gentlemen who came to complete the work were punctual, efficient and friendly and explained what they were doing. They used drop sheets and kept the job as clean as possible. We were very satisfied with the work completed and are glad we chose Reitzel for the job. We would highly recommend to anyone.

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

Hello!

We recently claimed our listing on Homestars and to our delight we saw this amazing review.

Thanks for sharing your kind words. Even though it is from 4 years ago, we are honoured to share this with our team.

If you are considering renovations in the near future, we recommend visiting greenon.ca to see the energy saving programs newly available. There are new rebates for upgrading your basement and exterior wall insulation.

Have a great day! Please reach out if you are interested in our services again.

James Elliott from Etobicoke
James Elliott from Etobicoke
1 review Etobicoke, ON
7/10

Spray Foam Barrier & Cellulose Attic Insulation

Reitzel Insulation is a grade A company with many years of experience. A knowledgeable sales team combined with good installers. I had a difficult older attic to insulate and the foam truck crew worked magic. They created a great solid foam vapor barrier despite the cramped conditions and difficult access. The cellulose insulation job met basic expectations. My renovated attic is proof of quality workmanship.

Review has 1 previous version
Approximate cost of services:
$2,500.00
Any advice to offer fellow homeowners facing a similar project?
Learn all you call can from the internet and get multiple quotes. Don't put price ahead of quality work and experience for good piece of mind. Check the job before they leave your site.
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello James!

Thanks for this remarkable review. We really appreciate you taking the time to share your experience with others.

We've recently claimed our listing on Homestars, hence why my response is coming 4 years later.

If you are considering future renovations, I recommend visiting greenon.ca to see new energy saving programs the government has on. They include rebates for windows, insulation and more.

If you are interested in our services again, please reach out!

Have an awesome day James!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reitzel Insulation Co Ltd

Welcome to Reitzel Insulation, a family owned and operated business with over 45 years of experience! As professionals we offer quality spray foam and blown-in insulation service; in addition to insulation removal and fireproofing services. Throughout the years, we have completed over 100, 000 projects, and our clients have included ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Insulation pros in Cambridge?