I was looking to replace my 25 year old boiler system with something more efficient. I called around to a number of places and ended up going with Spring Home as I felt that they offered the best customer service and were the most responsive to my questions.
The process starts with an assessment of the system where I was told what to expect and what additional costs may be incurred if certain areas of my system were not up to code/broken. Cy and the lead technician were extremely transparent and knowledgeable and I appreciated their candor. They also did not try to up-sell me on various products and I felt that they gave me the best advice for my situation.
The installation itself went very well. The technicians were extremely patient and explained everything that they were doing as well as answering all the questions I had along the way (and I had a lot of questions). They were extremely respectful of the space and cleaned everything up when they left.
Finally, I was contacted one week after the installation for follow up, which was extremely appreciated.
I was very happy with the consultation and installation and would not hesitate to use the services of Spring Home again or to recommend them to others.