Spring Home Heating & Cooling Systems Inc

I called early on a Saturday morning, prior to them opening and the answering service didn't give me much hope. Around 9:00 I got a call from Kiril asking what the problem was. I explained that my AC quit overnight and he told me he could fit me in that afternoon. He arrived as promised and was the most courteous and thorough repair person I've ever encountered. He fixed it for a reasonable price and thanked me repeatedly for allowing him to fix my unit.
I will definitely be doing business with Spring Home again.
Thank You Kiril.

Great overall experience! Our old furnace and AC was original from new home purchase and had reached 16 years in age. Blower on furnace was starting to go, so rather than keep it running another year or two and worry we would have no heat or AC when needed, decided to replace everything before in a pressure situation. Andrew Kojola, the salesman for Spring Home was great, answered my many questions, and was competitive in pricing. I did a lot of research and had at least 4 quotations on various configurations...spent a lot of time deciding between single stage, dual stage, or variable appliances. In the end, it was going to be only about $900 more to go with both variable furnace and AC compared to dual-stage. My research concluded to go with variable for the long term, and we do not intend on moving from our home - at least not for the next 15+ years. Went with entire Trane system: 100BTU Variable Furnace , XV20i variable AC 4 ton (that thing is a beast!), THUMD500A powered humidifier, and the XL1050 smart thermostat for our 3600 sq ft house.
Tiger and Mike did a great job installing. Didn't have to cut drywall to replace our existing plastic venting (to upgrade to new code) - managed to vent out a shorter route to exterior wall. The only blip in the whole install was during the final install inspection when the humidifier was running on a hot humid day. Turned out they had wired it incorrectly and had it fixed within 10 minutes. The variable blower on the furnace is great, quiet and efficient.
It's worth to note that I also invested in having all of our ducts sealed by Aeroseal just prior to new furnace and AC (I highly recommend that too). That made a huge difference in my house just to start with. The new HVAC system from Spring Home is awesome for the last week, and I hope it yields significant energy savings in the years to come.

I switched to Spring Home in 2016 following dissatisfaction with my previous company. Since then, I have had 2 maintenance inspections and, recently, 1 repair to my furnace. In all cases the staff were courteous and the visits punctual and effective.

The repair took place on April 12'th, 2018. The previous evening, I noticed the heating wasn't working and got a prompt response when I called the "after hours" unit, both from the on-call person and technician. By mutual agreement, the technician came the next day and promptly fixed the problem(faulty igniter) after explaining the options open to me.

I would highly recommend Spring Home to anyone looking for expert help with their furnace/AC units or who wish to buy new units.

Our furnace was just blowing cold air even though I could see that the flame was coming on. Spring Home sent a technician right away (within a couple of hours) and determined that the issue was with the flame sensor. He cleaned it up and got things working right away! Thanks for such quick service. We'll be in touch when it is time to replace our heating system!

We had a tankless water heater installed in our basement. The sales person was great and presented us with several options. Installation was completed on a Saturday (full day) by 2 technicians who were very tidy and thorough. We were happy to get rid of the old rental water tank. So far, the new tankless water heater has been working well!

Spring Home Heating & Cooling was one of the most professional companies I have ever had in my home. They were diligent while working non stop to get my heat up and running during a very cold and snowy day. Showed up on time, answered my ENDLESS questions and when they left, no mess. Clean up was complete. Nice, nice, nice every one from Spring Home Heating & Cooling at the office to all the guys that came to work. Couldn't ask for anything better. Lennox is lucky to have this business selling it's products. And...no I am not related to any of them! They did an outstanding job getting everything to fit into a small space with a really clean installation.

Additionally, I've successfully received all possible rebates from Govt. of Ontario (Save on Energy) and from Lennox.

Thanks again Spring Home Heating and Cooling and please pass along my appreciation to the crew.

We just had our old baseboard heaters replaced yesterday after over a year of searching for the right company to go with. It was hard to find a good reputable company that was experienced in ductless systems without trying to first convince us to get a central system.
I contacted several companies through Homestars registered under the GreenON website and Springhome replied the next morning.
I received a quick consultation appt with Sam from Springhome a few days after and it was very imformative, even though we needed a 7pm appt on a Friday evening, Sam spent ample time answering all our questions, he never made me feel that my questions were a waste of time. He was thoughtful with options that fit our needs despite it being more work (other companies simply told us it wasn't necessary to avoid extra work and that if we weren't satisfied after the install we had other "options") He went above and beyond to check with HRAI and the rebate authorities to make sure I was 100% satisfied before committing. I really appreciated this.

We were not able to be available for a weekday install but Sam was able to find a team to come out to us on the Family Day long weekend for a 2 day install. On the day of install, Sam came personally to oversee and introduce the team to us on his day off.

The team that came out to us included Chris (team lead), Peter, Sam and Nezeer. Amazing, amazing team of guys! I cannot speak enough as to how pleased we were with this process. They kept everything as clean as possible and worked through the cold, and Chris explained every process to us making sure we understood why it was done and how to operate it afterwards. You can really tell he cares about his work and wanted to ensure the client is happy and that every design element is in our best interest.

This is a long long review but I hope this helps others in choosing their contractor for their next job. As a young professional, I am very picky and scoured the internet for information and reviews. I honestly probably met a good 7-8 contractors over the course of last year and do not regret our final decision at all even though some other contractors offered lower pricing.

Ask for Sam and Chris, they will give you top notch service, you will not regret it! Thanks again guys!

Sam answered all my questions and concerns. They were very professional, prompt, and did good quality work. Would highly recommend and thank you to Sam for the great customer service!

Recently we realized that our Humidifier was not functioning. We notified Spring Home and went through some trouble shooting remotely that did not seem to resolve the issue. Tiger was sent over to perform diagnostics. Tiger asked a couple of quick questions and within a few minutes was able to identify the issue - the thermostat was incorrectly set up at the last maintenance visit. He immediately made the necessary changes to the thermostat settings and reviewed with us the seasonal settings on the thermostat and humidifier. Tiger is very knowledgeable and polite.

Thanks to Tiger for taking care of the issue.

Alvares
Toronto

Have been using Spring Home Heating & Cooling Systems for the past few years. They have provided me excellent service throughout since my A/C installation and they have been very thorough in their work and explanation of the services performed. I also do the yearly A/C and furnace maintenance for

Have been extremely satisfied...keep up the good work.