Spring Home Heating & Cooling Systems Inc

I did not have air-conditioning and needed a new furnace and hot water heater. Spring Home returned my call immediately came by and together Cy and George help me to understand what kind of product they sell and what I needed for my home. They installed it within a few days of my decision and it only took a few days to complete the entire job. I was amazed at their diligence, professionalism, kindness, intelligence and customer service. It was the best experience I have had with an upgrade to my home. My unit is quiet and works well. I had a glorious summer of coolness and now look forward to my new hi efficiency furnace heating my home all winter. I also got a humidifier and air purifier and I really feel like the air quality in my home could not be better. These guys made me trust them and for good reason.

I highly recommend George and Cy and the team at Spring home. And I am a picky customer who is not easy to please.

I have my new air conditioner this summer. Spring Home came and did a great job. They enlarge my venting to accomodate the larger blower fan. My home is much cooler this summer especillay the second floor. Very good price and great service.

Cy was a pleasure to deal with. From the quote process I was impressed by the thoroughness of Cy's quote as well as the time he took to explain the various options for the furnace replacement. He then followed up with excellent service, helping arrange an expedited home energy audit, and installation the next day. The installers were very profession. From taking care to use runners to protect the carpet to the quality of their installation/duct work, right down to the thorough cleanup after they were done. This was again followed up by call from Cy to ensure everything was done perfectly, which it was.

It all started with Cy visiting my place for an in-home consultation. First, he took at look at the area where my furnace was situated. As my basement was fully finished (by the previous owner) and my furance enclosed in a small room, there was not a lot of space to reconfigure or move things around, as my current furnace was relatively small as it is (even though it was 40 years old). Cy judged the size of my house vs. the necessary size/power of the furnace and AC, and was straightfoward and honest with me on what size I actually required, and when I asked whether it would be worth going to the next model of A/C, rather than trying to upsell me he was very forthcoming in saying that it wouldn't be a wise investment in moving to the next level (i.e. it was a waste of money) I had asked a lot of questions and Cy was able to answer them all for me. The pricing was very fair, and compared favourably to their competition.

I ended up going with the American Standard Freedom 95 two stage modulating and the Allegiance 15 A/C, along with the Desert Spring humidifier. I decided to go with a standard 1 inch filter as it looked like a tight fit and some duct work to be redone if I went with an Accuclean (I may consider changing this later though)

The morning of the install, the 2 technicians (whom already I had met during a visit courtesy of Cy and George earlier in the week to help me free of charge to locate and fix a leak) arrived in the morning before 10am. They quickly set up plastic sheets to protect my flooring, and were at work immediately on removing my old HVAC system. This included vacuuming of the area of my old furnace once it was removed before starting the new install.

They were able to determine with relative ease the best location outdoors to drill holes for the fresh air intake pipes, only having to make one small hole in my drywall in my kitchen to view what was up above the ceiling drywall (which they covered nicely with a small metal vent cover). Everything went very smoothly with the installation itself. A 3rd technician arrived after dinner to do all the electrical work and thermostat installation. Overall they were there for close to 10 hours, and worked hard throughout.

There was a slight mixup in badging with my A/C (was badged as a 13 instead of a 15), so George, the main technical lead at Spring home, rushed over to sort this out (by checking the compressor model to verify it was in fact a 15). I was impressed by the way this was handled. He also checked on his technicians and was pleased with the work that had been done so far.

After everything was done the place was left spotless, and the electrical technician briefly described the working of the thermostat system, which was helpful.

I must say, the job the 3 technicians did was one of the best, most professional jobs I've ever encountered. I could tell these 3 had a lot of experience doing what they did. And this was with very little space to work with due to the finished basement. Everything from the sales process with Cy, to the finished product went very well. They've also promised to visit me closer to winter to test and recalibrate (if necessary) my furnace for optimal function.

Thanks again Spring Home!

We had to replace a very old AC unit. Many contractors wouldn't even bother with a site visit. Cy came out, was very friendly and knowledgeable. He followed up with me while I was still getting quotes but wasn't pushy. I'm very pleased with our unit and the service and would happily recommend this company.

Was in the market to replace a 25 year old air conditioner that was leaking condensation all over the furnace. Phoned three contractors in my area (North York) and Cy was the first company to react. He assessed the job on site, discussed in detail the work and the American Standard unit that he recommended, and checked the furnace for any water damage. He gave me a competitive quotation and installed the cooling unit and humidifier five days later.

The next day's followup phone call by Cy gave me the reinsurance and confidence that I had selected the right contractor.

Bill

George and Cy were a pleasure to deal with. Installation was good. Had a mis-communication with one of the installers, which Cy and George resolved quickly. With HVAC stuff there are many places that sell the same product, its the installation and support that matter - Spring Home had great installation and support.

We are very happy with our new multi split ductless system that Spring Home installed.
Cy was great - when we first meet, he spent a good hour looking around my home and providing me with different options and scenarios. I had 2 other quotes from other top rated HomeStar listed companies but in the end I was impressed with Cy's knowledge, honesty and professionalism.
Install went well. A crew came in that were very neat, professional and efficient.
Now we don't have to cry ourselves to sleep during the end of this hot summer... I just wish we did this sooner. Excellent work. Highly recommended!

All the staff of Spring Home are knowledgeable and very friendly. Cy believe it or not returns your call even if their is a heat wave going on. The installers were never in a rush and very professional ! I am very happy with my purchase

I came home from vacation and my furnace was off. My regular people who do service were away. I called Spring and they diagnosed over the phone that it was the batteries in my thermostat. Someone else might have come to my house and charged me $150 for the same thing. Use these guys, they are straight! John Page