Arpi's Industries Ltd

Heating & Air Conditioning
Calgary AB T2C 2W7
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Reviews for Arpi's Industries Ltd

Average customer rating:
9.5 10 (612 reviews)

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ronmcgeough
ronmcgeough
1 review Calgary, AB
10/10

Furnace

Found out blocked intake Robert sources problem. Robert was very curtious and friendly. Had his first pear, ever!

Approximate cost of services:
$252.00
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Company Response

Thank you Ron for taking the time to write a review, we really appreciate it and will let Rob know that you were happy with the service he provided.
Thank you for choosing Arpi's, we look forward to serving you in the future.

MV in Calgary
MV in Calgary
1 review Calgary, AB
10/10

Plumbing Repair

Quick service for a plumbing leak. During the repair the tech discovered and replaced another pipe that was cracking and likely would have started leaking, requiring another service call. Tech also cleaned out sludge from pipes making my sink drain perform like new! Very happy with the service I received

Approximate cost of services:
$250.00
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Company Response

Thank you for taking the time to write this review! We are so happy to hear we quickly resolved your issue and your sink is performing like new! We really appreciate your feedback and the 5 Stars!

Red May in Calgary
Red May in Calgary
1 review Calgary, AB
10/10

Annual furnace maintenance check

The work provided by Rob was completed on time and in a very efficient manner.
Rob was very polite and answered all my questions, plus he explained what he was doing and the reasons.

Approximate cost of services:
$195.00
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Company Response

Thank you so much for taking the time to give us a great review, we are very happy Rob was able to take care of you. We thank you for the allowing us into your home, and look forward to serving you in the future.
thank you TEAM ARPI'S

McLellan Family in Calgary
McLellan Family in Calgary
1 review Calgary, AB
10/10

Furnace, Hot Water Installation

We purchased our forced air furnace through Arpi's Industries and received excellent service from the team. Their follow up yearly maintenance plan has always left us with a good knowledge this unit will be there to heat our home for years to come. When our hot water tank needed to be replaced we called the Arpi's team and Sam was quickly dispatched to check out our situation and within a couple of hours we had our new hot water heater. As with our furnace we received a fast response with amazing service. Thanks Apri's - The McLellan Family.

Approximate cost of services:
$6,000.00
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Company Response

Thank you so much for taking the time to write such a wonderful review, our goal is always to provide the best customer service experience.
We are happy we were able to take care of you, and look forward to taking care of your mechanical equipment.
Thanks again, TEAM ARPI'S

Randy G.
Randy G.
1 review Calgary, AB
10/10

Furnace tech visit

The tech was on time and able to fix a problem more complicated than anticipated. The parts needed were sourced on the phone and picked up and re-installed on the same day.

Approximate cost of services:
$250.00
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Company Response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s.
We look forward to working with you again in the future!
Thank you TEAM ARPI’S

Laurie in Calgary
Laurie in Calgary
1 review Calgary, AB
10/10

Bathroom and kitchen plumbing

Arpis was professional and service was excellent. Will recommend to others. Plumber did a whole home review with future recommendations. He had products with him and issues were dealt with immediately.

Approximate cost of services:
$800.00
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Company Response

Laurie, thank you so much for taking the time to write this review! We really appreciate the feedback and we are so happy to hear that you had a ten star Arpi's experience! Thank you again from Team Arpi's!

Sean in Calgary
Sean in Calgary
1 review Calgary, AB
10/10

Air Conditioner, Electrical Panel and Return Vent

I had my initial consultation with Craig from Arpi's. He was very professional and answered all my questions while setting up my quote. Because my electrical panel was full I needed to upgrade my panel which Craig facilitated through Bertram Electric. The panel install went well and passed city inspection. When it was time to do the install Arpi's technicians showed up on time and finished the work within the day. The install was professional, passed inspection and I have not had any issues. About my only complaint is that Arpi's could have pointed me to a thermostat rebate, but that's not a big deal. Price wise Arpi's was the middle quote of the three I received and I am satisfied with the work they did. All work was completed for the price in the initial quote. Overall I had a very good experience hiring ARPI's and would use them again.

Approximate cost of services:
$6,000.00
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Company Response

We are delighted that you are satisfied with our service! Glad to hear the crew was on-time and tidy. We will be sure to pass on the compliments to everyone involved. Thank you so much for this feedback. It’s always greatly appreciated.

Stacey,Team Arpi’s

Scott in Calgary
Scott in Calgary
9 reviews , BC
1/10

Poor quality work

Arpi's is the HVAC company that Avi contracted for my new home build. They installed the furnace and then the a/c after I moved in. The furnace they installed is incapable of heating this house when the temps drop below freezing outside. Their representative claimed the furnace is right-sized for efficiency but in this case it means grossly undersized. If its -20 outside and the furnace is set to 21C it will never get above 19C.

The quality of the install job was very poor with gaps several millimetres wide at many seams and holes large enough to fit a pencil through at corners. I had to apply foil tape myself to keep the mechanical room at the same temperature as the rest of the house. They also did a poor job placing the vents around the house. Several all too close to the walls to fit a cover so their solution was to cut the edge off a cover and squeeze it in against the baseboard. It looks bad and means it will be nearly impossible to ever replace the cover.

Approximate cost of services:
$6,250.00
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Company Response

We appreciate the feedback that you have provided. Throughout our various conversations, we have confirmed that the heat load calculation is correct and the equipment is properly sized for the application. We understand that the recovery time from the setback of the thermostat is of concern. We have offered to return to your residence to set the furnace to move to stage 2 immediately and by-pass stage 1 as the unit is designed to do. This will reduce the recovery time. We would be pleased to provide this service to you if you wish to proceed. Thank you. Arpi's.

Private User
Private User
1 review Toronto, ON
5/10

Customer service was helpful

Customer service was helpfull and so directed me to the service manager who was understanding of my complaint and helpful as I have received a refund on the dispute, so thank you.

Review has 1 previous version
Approximate cost of services:
$153.83
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Company Response

Good Afternoon,
The service manager will be calling you to address this issue.
Thank you
Arpi's Team

Private User
Private User
Private User reviews Calgary, AB
10/10

Basement ceiling plumbing issue (line break)

We have had Apri's come into our home twice for two different plumbing problems and Randy fixed us up in no time! A quote prior to Randy coming in was 4 x as high (and they never even looked at the problem - wanted a diagnostic done $$$$ before he would consider doing the job).
AND they fixed it the same day we called! Awesome!

Approximate cost of services:
$260.00
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Company Response

Thank you for your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arpi's Industries Ltd

Why Choose Arpi's?

QUALIFIED TECHNICIANS
It’s always been about doing it right and that means we don’t cut corners on quality. Our technicians are certified journeyman and our team doesn’t work on commissions so you won’t be dealing with high pressure sales. With 60 years of being a Plumbing & HVAC contractor in Calgary, our core team of long-time staff have incredible plumbing, heating, ventilating and cooling expertise. Arpi’s is constantly hiring the best Plumbing & HVAC talent in Alberta to work for our clients. See what our customers are saying about us!

OUR PROMISE TO DO IT RIGHT!
Quality craftsmanship every time. There is a reason we’ve been a trusted Plumbing & HVAC company for over 60 years in the Calgary region! We’ve installed over 100,000 furnaces for Calgarians and are in 100 homes daily servicing customers like you. Your satisfaction is our top priority. We’re thorough, detailed and our technicians are trained to ensure nothing gets past us… committed to doing the job right always.

NO LEMON GUARANTEE
We offer a 2 Year Performance & No Lemon Guarantee with up to 14 years coverage on parts & labour for furnaces, air conditioners, heat pumps and Home Comfort Systems. *Conditions apply.

FLEXIBLE AND COMPETITIVE FINANCING OPTIONS
We make it easy for you to upgrade to a new energy efficient Plumbing & HVAC system for your home, with several options of financing available to you, some with no payments required for up to 12 months after your new equipment is installed. Call us and find out how we can help you upgrade your home comfort system, or get approved for financing online today!

BEST WARRANTIES AVAILABLE
With up to 12 years furnace and air conditioner parts and labour warranties available on residential installed equipment, you can rest worry free knowing your equipment is covered should the unexpected repair arise. Learn more about our Labour Guarantee as well as our Equipment Warranty!

24/7 365 EMERGENCY SERVICE
With the best warranties available, you can also rely on Calgary's best service team, available 24 hours a day 365 days a year. Be it furnaces, air-conditioning, boilers, humidifiers, electronic air cleaners, plumbing, gas fitting, hot water tanks or duct cleaning - we are just a phone call away for 24 hour emergency repairs fixed right guaranteed.

ARPI'S CARE GUARANTEE & COVID PROTOCOLS!
We guarantee to treat your home as if it were our own. We lay down floor coverings to protect your floors in all work and traffic areas when installing your new energy efficient comfort system and completely clean our work areas when we are done. Our qualified technicians will do a full system review and explanation with you, ensuring your complete satisfaction before we leave your home.

CATEGORIES
Heating & Air Conditioning, Plumbing, and Duct Cleaning
PRODUCTS
heat pumps, solar air conditioning, furnaces, boilers, air purifying equipment, UV lights, energy efficient air conditioners, electronic air cleaners, heat recovery ventilators (HRVs), hot water tanks, tankless or on-demand hot water heaters, humidifiers, smart thermostats and the list goes on...
SERVICES
Plumbing, Heating, Air-conditioning, Boilers, Hot water tanks, Tankless water heaters, Sheet Metal, Ventilation and Duct cleaning.
BRANDS
Lennox, Goodman, Trane, IBC Boilers, Navien, Rheem, Honeywell, Ecobee, White Rodgers, General-aire...we service all makes and brands of equipment!
SPECIALITIES
Plumbing, Heating, Air Conditioning, Boilers, Ventilation, Hot Water Tanks and Tankless water heaters.
WEBSITE
https://www.arpis.com/
YEAR ESTABLISHED
1963
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, Master Card, Debit Card, Cheque.
MEMBERSHIPS
Better Business Bureau, Calgary Construction Association, Canadian Home Builders' Association - Calg
LIABILITY INSURANCE
Yes
DIPLOMAS
SAIT
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1-10 YEARS PARTS AND LABOR
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