Superior Air Duct Cleaning

Hi Jennifer,
Thank you for your review. It’s good to know that your appreciate quality in the service industry. Our company’s price is by no means expensive compared to other certified companies in our industry but it’s important to know that you cannot have it done right for $80. Through educations and reviews like yours the general public will learn how to avoid getting taken advantage of by the fly by night operations that plague our industry. Thanks again for the praise and I will make sure the technicians that were responsible for your service get to read your message as well.
Have a wonderful day and enjoy the rest of your summer.

Hi Ilona,

It really is a great feeling to have someone write in the way you have. Especially if it is something that you do not normally do. When a service such as a duct cleaning can cause you to feel so motivated to share your experience it really must have been a great one. We always appreciate feedback and something like this is among the best we can get. The way that we have educated and trained our staff is clearly reflected in their onsite conducts. It is very important that we educate our customers on proper system maintenance and what to expect out of a professional service. This will ensure the system is properly maintained until we return and also allows our customers to understand the service so that are not taken advantage of by poorly operated companies in the future. I hope you take the time to share your experiences with your family and friends as well. A referral is the greatest compliment! Have a wonderful day and enjoy the summer as it creeps around the corner!!

Thanks again!

Hi Andrea,
Cleaning the dryer exhaust is a service that is often neglected by homeowner and often only remembered when it’s causing a problem. As our second most popular service (next to duct cleaning of course) we are very well equipped to professionally clean even the most challenging of systems. Since this is a very routine process for our staff, they are always thinking of the most efficient ways to not only clean the line but to also do it in a way that minimizes the risk of damaging customer property or inconveniencing them in any way. We normally take care of the entire service from start to finish!

Thank you for your time in sharing your experience and thoughts on our service. Have a great day and we hope to service you again in the near future.

Hi Darryl,
We greatly appreciate your feedback and even more any referrals that you may have passed along. There is no greater compliment then that! Reviews like yours are some of the reasons that keep our staff and management very proud to be a part of this company. Thanks you and please feel free to contact us if you have any questions or concerns in the future.

Have a nice day and thanks again for the kind words!

Hi George,
As many reviews that we go through I still can’t help but feel like I am a part of a fantastic and growing service company. When I go through a review such as your It makes everything that we do in the background well worth it and makes us want to be even better. It’s not every day that a customer has such wonderful words to share on every part of their experience. We always print out these reviews and hand them out to the staff and although it may not mean much to you, it really makes us proud of what we do. Thanks again George for your time and your business. Have a great day and we are looking forward to seeing you in a few years.

Hi Clinton,
Thank you so very much for your review. Many of our first time customers find our company online and use websites such as homestars to get an idea of the kind of operation they are dealing with. Since customers such as yourself take time out of their busy days to share their experience it helps in generating new leads for us. There aren’t any words that could describe how grateful we are as a staff for your efforts in promoting our company. Thanks again Clinton for sharing your experience and appreciating our hard work and commitment to customer satisfaction. Have a great day.

Hi Terry,
In all honesty your particular situation (duct cleaning of a 100 year old, newly renovated home) is among the most challenging in respects to our residential services. I’m sure the guys (Helder and Jeff) had their work cut out for them but it’s great to hear that although the job was challenging they put in the efforts needed to do a good job for you. Thank you so very much for your review and the detail and effort you put into writing it. As I have mentioned before, doing a good job cleaning the ducts is only a part of what is expected of us. Educating and taking the time to make sure that you as our customer understand what we are doing and how to maintain the system after we are done is how it all comes together at the end. We are not a company that encourages our staff to move quickly in a home; in fact it’s quite the opposite. We encourage them to take their time to make sure that they do a great job every time. In taking their time they also ensure that they take very good care of your home and property. This is something that is also very important in our operation. I hope that you are enjoying your new home and we hope to see you on your next service. Thanks again for your review and have a nice day.

Hi Szeto,
It was our pleasure to service your air duct cleaning needs last winter. It’s always nice to hear that it made a difference in your indoor air quality and that you noticed reduced allergy symptoms. It makes what we do that much more worthwhile. Thank you for your time in writing this great review as it helps us generate new customers. As we approach the cooling months don’t forget to change that furnace filter.
Have a great day and thanks again for the review.

Hi Deb, Thank you for your feedback. I am glad to hear of your positive experience with our staff and even more glad to hear about their attitudes towards your children. Normally kids are not that interested in our operation but when they are we take care in working cautiously around them and do our best to entertain. Have a nice day and all the best in 2013.