Otto's Masonry

I asked Otto to quote on fixing my front steps. His quote was very reasonable, and his team showed up very timely and they ground and re-mortared the stones and bricks on my front steps. As a result I have steps that look completely like new. Near the completion of the job, Otto came by and verified the craftsmanship of his team, made a small adjustment himself that I think made a huge difference, and in the end gave me an awesome end product. Thank you very much Otto's Masonry! Would use again for sure.

Otto replace my old cracked uneven sidewalk with a new sidewalk that beautifully takes the water AWAY from the foundation of my house. He even sent his guys back to re-install my gate. Very clean, professional workmanship and very easy people to deal with. I would recommend without hesitation.

My wife and I moved into our house 3 years ago. It's a 1977 build, and the original driveway retaining wall did not have any drainage. Consequently, over the years, the freezing and thawing cycles caused the wall to buckle and the cinder blocks under the stairs to crumble.

We got a number of quotes from reputable sources, some of whom turned out to be a little sketchy - one (actually one of the top 2 rated on Homestars) wouldn't give us a quote in writing. Brian from Otto's Masonry came by, and I immediately felt at ease. He was eager to show us their work, and was very adept at problem solving our particular retaining wall situation.

The price was very reasonable, so we went ahead. Despite being foiled by the weather, Otto and his crew (we had Conroy and his son doing the stonework) did a fantastic job. Both my wife and I couldn't be more pleased with the results. There was a slight issue with some minor damage to a window, but Otto was very stand-up and replaced the window without question. Mistakes happen, and all I ask is for honesty and transparency in a contractor. For that reason alone, I wouldn't hesitate to recommend Otto's Masonry to anyone looking for high-quality, reasonably-priced work.

Pictures below.

Otto's Masonry was recommended to me by my trusted contractor. I called Otto into quote and replace a front pillar that had started to tilt. The workers were top notch and did a great job removing the old pillar and replacing it with a new one. The quality of work was excellent. There was a few hick ups with the final details but Otto corrected everything in the end and made things right. I will and would recommend Otto's Masonry to clients and friends. Good work, professional and competitive pricing.

Once I contacted Otto's Masonry Brian (the estimator) came out within days to look over the project and provide a quote. The quote was more than reasonable and the next week Brad (the masonry) arrived to do the work. Brad was very professional, extremely knowledgeable and completed the work in a most efficient manner. I would highly recommend Otto and his team.

Terrible service. Needed a chimney extended and one sealed and he sealed our neighbour's chimney instead of ours. Like a doctor amputating the wrong leg. Would never use or recommend. Tuck pointing not completed. Used wrong colour brick on the front. Would never let him or his apprentices near our house again.

TUCK POINTING the bottom four feet of the perimeter and a falling chimney of a 100 yr old home:
Great, Reliable and thorough! would definitely recommend Otto's masonry. Prompt, followed through and delivered exActly what they promised!

Otto came in gave detailed estimate. Workers did excellant repair jobs on concrete and brick work. Massive tuckpointing job, had a few missing spots and issues, but they were addressed immediately and he did some additional work free as a bonus for mistake. Super happy with completed job. Would definitely hire Otto's again for any future masonry work.

Otto was recommended by a neighbour. He gave a very reasonable quote and was very professional. When his team came to tackle the job they were incredibly tidy and cautious not to damage the floors or walls.
We are thrilled with the end result and will definitely call Otto the next time we have any brickwork to do.
Thanks!

Otto's team did a great job. The work looks great, it's already yielded the right results in last week's heavy rains, and the team was professional and helpful. I'd highly recommend them.