Otto's Masonry

Masonry & Bricklaying
Toronto ON M4G 1L3
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Reviews for Otto's Masonry

Average customer rating:
9.8 10 (431 reviews)

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John M in Toronto
John M in Toronto
1 review Toronto, ON
10/10

Porch resurfucing, brick work

Their professionalism before and during the work stages was impeccable. Ottos Masonry did two brick columns and completed resurfacing of an old veranda and turned it to new.

Thanks Otto

Approximate cost of services:
$2,000.00
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Company Response

You're so welcome!

Luca C. in Toronto
Luca C. in Toronto
1 review Toronto, ON
10/10

Brick repair

Few words: Excellent Job! The veranda repaired looks brand new with no difference with the existing bricks. the 2 guys were really polite and cleaned the site spotlessly. brian, otto and mary-jo also helped me to get the job done a little bit earlier since i have guests visiting overseas in few days. Thanks again. Luca

Approximate cost of services:
$1,800.00
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Company Response

Thanks Luca! It was a pleasure working with you!

Soooo Happy! in Toronto
Soooo Happy! in Toronto
1 review Toronto, ON
10/10

Soooo Happy!

From the time I first called Otto's Masonry, I have had nothing but positive activity from this company. Brian Knowles, the man who came promptly after my initial call, gave me a quote on the work to be done to my house, explaining thoroughly what and why it needed to be done and what didn't, with patience and knowledge. The cost was, I believe, reasonable, and the two hardworking, polite fine young men Brian and Sean both worked in the extreme heat and humidity for two days taking their time to ensure the job was done properly. They were respectful and cleaned up after their day's work nicely. I would not hesitate in recommending this company to anyone needing brickwork, parging and tuck-pointing. I might add as an additional note, that Taryn the office manager, is so very pleasant, efficient and easy to deal with she makes the whole experience enjoyable. You are definitely made to feel/believe that you are cared about by this entire company!

Approximate cost of services:
$2,000.00
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Company Response

Thank you! It was an absolute pleasure working with you!!

Taryn

asma in Toronto
asma in Toronto
3 reviews Toronto, ON
10/10

Exterior Facade, spot Tuck pointing

Estimates were given on time. Call was received in person by Otto to confirm when his mason would come. Mason arrived on time. The job was completed, with no mess. Veranda was hosed down. All spots pointed out were completed and they went above and beyond and did more than was arranged. I would definitely call upon Otto's Masonry again. I had other quotes which came in as much as three times higher. Some hitting on road blocks such as asking me to call Hydro because of wires. Oh, and Otto kept my name on file and followed up with an email in early spring. Thank you.

Approximate cost of services:
$1,017.00
What could this company do to improve their services?
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Company Response

Asma,

Thank you very much for the great review! It was a pleasure working with you! Otto

Mark from Toronto
Mark from Toronto
11 reviews Toronto, ON
10/10

Chimney Rebuild

This was our second time using Otto's Masonry. About 12 years ago they did repair on our chimney letting us know that it had about 10 years left before it would need to be totally rebuilt. From our initial contact back in January to check it out, to when they came this past week to rebuild the entire chimney, they were prompt, accommodating and very professional. Otto came the day before to check out the job site and his crew arrived on schedule the next morning. As we had just had new sod laid in our front yard, we asked them to be extra careful so as not to cause any damage. They took our concerns very seriously to make sure nothing was damaged. At the end of the second day, the chimney had been rebuilt, the front yard had been completely cleaned up and everything looked great. I would highly recommend them.

Approximate cost of services:
$4,000.00
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Company Response

Mark, It was a pleasure working with you! Otto

Samer in Toronto
Samer in Toronto
2 reviews Toronto, ON
10/10

Installation of structural beam

Otto supplied and installed a 28.5 ft long I beam (W10 X 22) into our basement, including one large footing, an HSS post and a proper beam pocket built into the wall. Otto's team were very professional and they gave us the best quote as well. I highly recommend them.

Approximate cost of services:
$3,000.00
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Company Response

Thanks for the Kind words! It was a pleasure working with you!

Mary Richards in Toronto
Mary Richards in Toronto
2 reviews Toronto, ON
10/10

Repair of front walkway and steps

I am very pleased and satisfied with the repair work done on my front steps and walkway. Response time to my initial call for an estimate was excellent and the team that came to actually do the work were professional, respectful, and efficient. I would highly recommend this company to anyone.

Approximate cost of services:
$1,600.00
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Company Response

Thank you again Mary, It was a pleasure working with you.

Calder Weatherston in Brampton
Calder Weatherston in Brampton
1 review Brampton, ON
10/10

remove and replace garage bricks due to foundation failure

Frost heaved garage foundation over 3". Otto removed and replaced with new bricks on full side and front of garage after Jagg repaired the foundation.
I had a few baseless concerns which were addressed immediately, but after the first winter the repair is seamless with the rest of the house. Great Job and friendly workmen would recommend to anyone.

Approximate cost of services:
$8,000.00
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Company Response

Thanks for your review!!

Ben in Brampton
Ben in Brampton
1 review Toronto, ON
10/10

Walkway/Porch restoration

The previous owner of my home had constructed a very intricate flagstone walkway and front porch. Over time this had become very worn, cracked and generally unstable. I was concerned it was a total loss needing full replacement and i was advised by some companies this was the only remedy. Otto's masonry provided me a detailed Quote. I spoke with Otto personally on the phone and was reassured it could be repaired as per the quote. Almost the entire walkway and porch was lifted and reset and looks amazing again! I am very pleased with the quality of the work, the customer service and the price quoted was the price paid - I am very happy with the service and completed work!

Approximate cost of services:
$4,000.00
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Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your kind words. Marie-Jo

Derek in Toronto
Derek in Toronto
6 reviews Toronto, ON
10/10

Tuckpointing

Superb service. Otto and Marie-Jo were exceptional to deal with. Brian was friendly and knowledgeable as he performed the work over several days in the cold -- ther was a lot of damage to the bricks and he diligently went at it as the temperatures dropped. He finished the job on the final day well into the evening. Kudos to all!

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you Derek!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Otto's Masonry

Internal waterproofing, masonry & bricklaying, tuckpointing, parging, chimney rebuild and repair, concrete, stone porches and much more.

Call (416) 467-1717 for a free estimate! Over 30 years doing concrete, chimneys, fireplaces, tuckpointing, bricklaying, porches...and everything masonry.

CATEGORIES
Tuck Pointing, Chimney Build & Repair, Masonry & Bricklaying, and Concrete Contractors
SERVICES
Waterproofing, Tuckpointing, brick repair, brick replacement, chimney rebuild or repair, walkways, driveways, concrete steps/stairs, porches, window sills, flagstone installation.
BRANDS
We work with a lot of Banas stone and will use a variance of brands on brickwork to get the best match we can on your home.
SPECIALITIES
We specialize in waterproofing, tuckpointing, concrete porches and stone work.
WEBSITE
https://www.ottosmasonry.ca
PAYMENT METHOD
We ask for a downpayment for big jobs, and we expect payment upon satisfactory completion of job
LICENSES
Metro Licence: T85-3959154
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
3 to 4 years on complete new builds.
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