Otter Creek

Floor Retailers
Tillsonburg ON N4G 5S4
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41%

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Reviews by rating (past 12 months)

Reviews for Otter Creek

Average customer rating:
9.4 10 (16 reviews)

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L& Pastrik - Heidelberg Ontario
L& Pastrik - Heidelberg Ontario
1 review Heidelberg, ON
9/10

Deck renovation

We re-built our deck using Cumura from Otter Creek. The product is beautiful and the service was exceptional. Robert provided lots of information regarding the product, pricing was exact, and delivery was prompt. My only disappointment is that despite being a very hard wood, it scratches quite easily. The dogs nails and especially the patio chairs (which have plastic "plugs" in the bottom) scratch the deck quite noticeably. :( Otherwise, we were very happy with the service and are enjoying the new deck/sun porch very much!!

Approximate cost of services:
$12,000.00
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Jim in Southwest Michigan
Jim in Southwest Michigan
1 review , MI
10/10

Flooring for a photo shoot

After being in business for years and ordering materials every day, it was a refreshing change of pace to work with a company that was so helpful and responsive. Everything about the process from start to finish exceded my expectations. Keep up the good work!

Approximate cost of services:
$6,500.00
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10/10

Hardwood lumber

I have purchased hardwood for making steam bent furniture for two years. The service was exceptional and the materials purchased were delivered and exceeded my expectations on both occasions. Thanks again for the service. Dave

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for your kind words Dave. That is a great picture and a very nice pc of furniture. It has been a pleasure to help you with your master pieces.

Regards, Robert

Earth Inc. / Toronto
Earth Inc. / Toronto
1 review , CA
10/10

Cumaru and Ipe for water falls and decks

We have started to use Otter Creek for all of our hardwoods and we couldn't be happier. The service and products we have received have been excellent and they have gone more than the extra mile for us.

Approximate cost of services:
$5,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for your kind words Jay. It's a pleasure dealing with your company and look forward to working with you in the future.

Regards, Robert

B&K Carson London
B&K Carson London
1 review ,
10/10

deck project

We are very pleased with our deck, the Cumaru is beautiful! Otter Creek answered all of our questions and were responsive and knowledgeable. Their website is amazing! Can't wait to do our floors! B&K Carson

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Kim, the Cumaru was a great choice. Hope you get many years of pleasure from your new deck.

Regards, Robert

G&G Langton Ontario
G&G Langton Ontario
1 review ,

First Review

10/10

Cumaru Deck (Brazilian Teak)

Otter Creek Forest Products supplied us with the material to build our deck. I received prompt service and the material was exceptional. Very knowledgeable. All my questions were answered promptly. Great Service! Highly recommended!

Approximate cost of services:
$35,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for the great pictures and your kind comments. This was a big project that I'm sure took lots of time and effort on your part. It was all worth while as you have a great backyard entertainment area. Thanks for inviting my wife and I for the barbeque, we had a great time.

Regards, Robert

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Otter Creek

CATEGORIES; Decks, Floor Retailers, Railings This short introduction will help you better understand our company and the values we maintain. We would appreciate the opportunity to quote any one of our many fine products. We look forward to this opportunity and encourage you to give us a chance to become ...
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