Whirlpool Canada

I purchased this fridge in 2011 and have had service out about 6 times, replaced ice maker, defrost drip assembly, defrost or main panel and still after 3 more visits the veg crisper still freezes up. Have been waiting 2 months for another part to try to fix, I think there trying to drag there ass and hope after this attempt to fix the Xtended warranty will run out. The store I bought it from is very good with service and have bought appliances from them for over thirty years but seems like whirlpool doesn't give a dam. I will strongly advise anyone to not buy Whirlpool and will never buy anything with that name again.
Warren

Never buy from whirlpool they are the worst co. I have had a non working dryer for 2 months now, that is less than a year old, and falls within the manufacturer's warranty. Whirlpool have sent out technicians around 20 times or more to come and replace all possible parts to the dryer, and it still does not work. Instead of just giving me a new dryer all they keep doing is repairing it, saying we cannot provide a new dryer until a new part in installed, there parts just keep adding. At this point they have replace all possible parts and still they want to keep repairing. I DO NOT UNDERSTAND what part they do not understand that the dryer is not repairable. There own service technicans state that they tell them that it cannot be repaired yet they keeping sending their techs to repair the product. If someone at whirlpool had any SENSE they would logically sit to calculate that the amount of time and money they spent in providing new parts, paying for their technicans and the cost for all the service calls it would be cheaper to just give the customer a new dryer. BE AWARE DO NOT BUY WHIRLPOOL. They are the worst company to buy from.

Bad customer service, No care about his customers.
I have called 3 times for a service and the techs never have showed up. They were calling the wrong number and even when the service could be done within the time frame that they gave me , the tech refused to provide it.
Whirlpool did not care about and asked me to reschedule again the service. The worst service ever...

I bought a washing machine and dryer less than 3 years ago and it has already been giving my family problems. The door was stuck with clothes inside. The power button kept getting stuck and the control board is now broken and needs to be replaced. It costs half the price of the washing machine to replace!!! My husband and I are extremely disappointed with this product and how the company has dealt with it. We will no longer be buying whirlpool products!!!!

Purchased whirlpool fridge in 2009. 13 months later had to replace compressor then last month the bottom drip pan and now compressor has gone again. Customer service said 6 years is old for an appliance. Really?? Told theres nothing they can do. So was 13 months old for the compressor to go also?? Im so frustrated. Poor service. Poorly made product. Total fail

Three years old. Expensive washer. Terrible service told 25% off new one, wouldn't stand behind the one that requires 1000 in repairs! Posted on their webpage and they actually deleted it.

Bought the Duet Sport washer and dryer...front load. Both are JUNK! The control module was replaced once and the second crapped out as well. Now the washer sits unuseable. Now the door on the dryer won't stay closed! STEER CLEAR OF THIS COMPANY. They do not back up their purported "quality product." Of course both uits are now outside warranty...I might get 20 bucks for scrap for the pair. Never again will I buy anything from this company...would even use anything for free from them. TRhe cost to repair both units? I won't even go there...and neither will Whirlpool! Useless customer support! Thhis is the result of farming out parts and labour overseas and slamming your name on the front!

We ordered a Whirlpool stove with delivery. Not only did they push off the delivery date to another day that was very inconvenient- they forgot to mention it to us.
We only found out when we got a call from them, the day before the original date of delivery, that the stove had been discontinued. They told us they'd give us an upgrade, which consisted of features that we didn't want/ had no use for and was missing an important feature that we required. That's when we found out that they had changed the delivery date.
When we asked them why they didn't notify us earlier (since we had ordered this stove a couple months ago) they accused us of not answering our phone and blamed us for the problem, even though they had a couple of contact numbers to reach us.
We were counting on the stove to arrive the next day and have been extremely inconvenienced. We have cancelled our order and are very disappointed with Whirlpool's service and staff.

I want to share that whirlpool has refused to replace my brand new hardwood floor due to damages incurred from a part that they knew was faulty! We were big whirlpool lovers until this company refused to take ownership for damages that they knew could/would occur. To say the least, we will be upgrading to a better company for our next home. Way to go whirlpool you just gave wolf a $60,000 purchase!

I called them today our equipment is 2years old they would not help at all, since the extended warranty was over they said they MIGHT help if they have one of their techs come and look at 85$ for first 15mins and 23$ every minute after, no customer service you get an. Apology and a slap in the face. Never buy these products!