I bought a new house 2 years ago, then I shopped at Urban Barn for a new set of sofa. The customer service was excellent, they are very professional and helpful and took time to help with my selection. There were lots of styles for me to choose from, and lots of fabric choices arranged by colors. The prices are clear and no bargaining necessary. Besides, the showroom was spacious and bright, parking was nice and easy, though the price of the same item found elsewhere was a bit less, i still feel satisfied with the overall service and environment.