Two Men And A Truck

Moving & Storage
Burlington ON L7R 4J4
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HomeStars
Moving & Storage
Two Men And A Truck
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89%

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Reviews by rating (past 12 months)

Reviews for Two Men And A Truck

Average customer rating:
9.1 10 (974 reviews)

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Joyce Wheelock in Elliot Lake
Joyce Wheelock in Elliot Lake
1 review Elliot Lake, ON
10/10

Mammoth move !

I've moved a lot but this was by far the best experience I've ever had. Lucas & his crew arrived right on time and had us loaded, moved and unloaded in Elliot Lake in 12 hours. They were professional, smart and polite and my husband and I have no reservations about recommending Two Men and a Truck.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for the recommendation, Joyce. We'll be sure to pass the word along to Lucas and his team. -Chuck Resnick, VP Operations

Private User
Private User
Private User reviews Saint Thomas, ON
10/10

Amazing customer service

When our movers arrived, they assessed the work and started right away! They finished a little early which was a bonus for all of us! They payed attention to detail and were very friendly!

Approximate cost of services:
$1,100.00
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Company Response

Very happy to hear you had a stress-free move. Your comments are greatly appreciated. -Chuck Resnick, VP Operations

Private User
Private User
Private User reviews Toronto, ON
10/10

Move from home to condo

Retired couple moving from house to condo. Called them for a quote and we were given detailed quote at a good price so we went with them.Very happy with move! The movers were efficient and professional. Will certainly recommend 2 Men & a Truck

Approximate cost of services:
$1,400.00
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Company Response

Thank you very much for the recommendation. We hope to move you again. -Chuck Resnick, VP Operations

Kara  in Mississauga
Kara in Mississauga
1 review Mississauga, ON
10/10

Awesome Movers

The movers were great and I would definitely recommend them and use them again. With all these horror stories of companies ripping people off and holding their stuff for ransom, that is why I chose your company, peace of mind I was getting a reliable, trustworthy company.

Approximate cost of services:
$350.00
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Company Response

Thank you very much for the review Kara. We're always happy to hear from satisfied customers. -Chuck Resnick, VP Operations

Sandii in Edmonton
Sandii in Edmonton
1 review Edmonton, AB
10/10

Service

I recently moved my home and found that Jessie and Fabian the movers were caring, polite, considerate and very careful with my things. The quote I was given by George was almost accurate and the office staff was caring and polite. I would highly recommend this company to anyone moving.

Approximate cost of services:
$1,100.00
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Company Response

Thank you for taking the time to leave us a review, and thank you for your business!

Private User
Private User
Private User reviews Hamilton, ON
2/10

Movers

After further discussion with the franchisee he agreed the situation was badly handled and has agreed to donate the discrepancy in price to charity, Habitat for humanity

First time I have written an online review, I am hoping the franchisee will read this as well as potential customers.
I had booked a small move of household furniture and had detailed contents over the phone with the Hamilton Office, we agreed on price oand I paid my deposit. Movers arrived on time and were careful moving furniture etc. Everything was going well. Then I was handed the work order, after they had already loaded the truck. The work order now quoted $950, $400 above agreed price. I told the movers it must just be a mistake and I went to call office to alert them of the error

This is when everything changed. The man answered said he checked the order and everything was fine, and I should have been given order before move started I indicated that I had agreed to a price almost 1/3 less. He just kept reiterating that "we charge $130 an hour" and that I must have misunderstood.

I was then told that they had emailed me twice the date of agreement with the quote, I did not receive this, checked junk and deleted folders ... nothing

He again went on to tell me another 10 times about their daily rate and if I didn't like it they would leave my furniture in garage and leave. I asked for 5 minutes to think over options and rang back. I asked to speak with the manager and was told he was on phone to the movers at my house, interesting because I could see the movers and they were not on the phone

The manager came to phone after 5 minutes, listened to my story and then repeated the $130 rate. I said I felt like I was been " done over" but I was willing to reach a compromise and clear up issue. Again I got the $130 line and they were not going to compromise. I said they could then just drop my furniture now in truck back into garage. He then said they were going to keep furniture until they were paid..... now they have my furniture, my deposit and I would have been charged 550 to have my furniture moved to my garage. Really felt I was been held to ransom, I guess I should have called the police to clarify issue. I told movers to go ahead and complete the move.

Then I was told this is not the first time this has happened!!!! And the girl who formulated the contract had been fired ! Wow! I do believe in Karma and believe if you deceive your customers you will eventually lose
Lesson-- ensure you see a written contract from these " movers"

Approximate cost of services:
$980.00
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Company Response

Thank you very much for the update. I'm happy to hear you were able to come to a successful resolution with the franchise owner. Best of luck in your new home.
- Chuck Resnick.

Dale in London
Dale in London
1 review London, ON
10/10

Moms move

Great service all around. I called last minute to move my Mom into a nursing home. Drivers were quick and efficient. They did what ever I asked! Would most definately use them again.

Approximate cost of services:
$450.00
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Company Response

Thanks so much for the kind review, Dale. We hope to move you again. -Chuck Resnick, VP Operations

Joanne
Joanne
2 reviews Toronto, ON
10/10

Move

Great service. The movers were fantastic. I've been dreading my move for months now but from start to finish I was thoroughly impressed with the service. The man that came for my estimate was very professional and always available to answer any questions I had leading up to my moving day. I have already recommended Two Men and a Truck to my friend and will certainly recommend in the future!

Approximate cost of services:
$1,200.00
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Company Response

Thank you very much for the recommendation, Joanne. Best of luck in your new home. -Chuck Resnick, VP Operations

Private User
Private User
Private User reviews London, ON
10/10

Household move Aurora to London Ontario

Carter and his assistant travelled from London to Aurora to move all household contents to London. The 401 was under construction so the road trip was 7 hours in total. These guys worked hard and fast to keep the entire move to less than 12 hours! They ensured that nothing was damaged and they were true professionals. Thanks!

Approximate cost of services:
$2,000.00
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Company Response

Thanks so much for reviewing. We'll be sure to pass to word along to Carter and his team. - Chuck Resnick, VP Operations

Debbie Ziegler in Edmonton
Debbie Ziegler in Edmonton
1 review Simcoe County, ON
10/10

Moving from Edmonton to Red Deer

Highly recommend this moving company. Stephanie in the office was always courteous, this is the first time we used a moving company so I had ALOT of questions and Stephanie was always helpful. Chris, Jeff and Jay moved our precious belongings from our storage unit in Edmonton to our new apartment in Red Deer. They are 3 very courteous and hard working young men. They arrived on time there was absolutely no damage to any of our "stuff". Thanks to everyone at Two Men and a Truck for making this move so very painless.

Approximate cost of services:
$1,450.00
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Company Response

Thank you so much for the kind review, Debbie. We'll be sure to pass the word along to Stephanie, Chris, Jeff and Jay. We look forward to moving you again. -Chuck Resnick, VP Operations

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Two Men And A Truck

We’re the "Movers Who Care®". We're a lot more than two men and one truck when we need to be so no move is too big or too small.

With a 96% customer referral rate TWO MEN AND A TRUCK® is not just a moving company - We're a Customer Service Company that moves people. It's our goal to exceed your expectations on each and every move.

CATEGORIES
Moving & Storage
PRODUCTS
Cardboard Moving Boxes Wardrobe Boxes Moving & Packing Supplies
SERVICES
Home Moving Services Residential Moving Services Business Moving Services Office Moving Services Packing Services Short-term storage Long-term storage Climate controlled storage Piano Moving Junk Removal
WEBSITE
https://twomenandatruck.ca
YEAR ESTABLISHED
2005
MEMBERSHIPS
Canadian Association of Movers (CAM)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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