TouchWood Movers

Moving & Storage
Mississauga ON L5S 1V6
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for TouchWood Movers

Average customer rating:
9.5 10 (173 reviews)

Sort by

Russel in Toronto
Russel in Toronto
4 reviews Toronto, ON
10/10

Great service, reliable movers

Professional, quick, and affordable. It was my first time using a moving service and they did not disappoint. All items were moved with care and they even covered floors in the new place to avoid wear during the move. My special request to drop off some items at Goodwill was accommodated at a nominal cost. To my surprise, the final invoice came out to be lower than the quote which turned it into a great value.

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Hi Russel,
Thank your for your valuable feedback and appreciation, we're equally pleased to serve you. - TouchWood Movers Team

Nathan in Toronto
Nathan in Toronto
2 reviews Toronto, ON
10/10

Highly recommend them!

I used this movers recently for moving my office and they were very helpful, reliable and hard working. The movers were punctual and arrived on time. The hourly pricing was fair and reasonable. It was a positive experience working with them, their customer service is great.
I highly recommend Touchwood movers, these guys won't let you down!

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Hi Nathan,
Thank your for your valuable feedback and appreciation, we're equally pleased to serve you. - TouchWood Movers Team

Jordan in Toronto
Jordan in Toronto
1 review Toronto, ON
10/10

Best movers i've worked with

I've hired a couple of various movers in the past as my job requires me to keep relocating often. Recently i hired touchwood movers and their customer service was top notch, very friendly team. They made my move without causing any stress. Communication was clear, movers were courteous and skilled. I didn't have to keep checking on them, they did a great job on their own and took great care at packing everything well.
These guys are clearly very experienced at what they do and they went beyond to keep the customer happy.
Hire them without hesitation, i highly recommend!

Approximate cost of services:
$900.00
Was this review helpful?
Company Response

Hi Jordan,
Thank your for your valuable feedback and appreciation, we're equally pleased to serve you. - TouchWood Movers Team

Elizabeth in Toronto
Elizabeth in Toronto
1 review Mississauga, ON
10/10

Efficient and reasonably priced

I hired this movers to shift some furniture from my mom's house to her vacation house and they responded quickly and we scheduled and appointment for the move. On the day of the move they arrived just on the time they had mentioned. They even informed me 30 minutes before their arrival. They were well equipped, packed everything carefully and placed in their truck. They guys were friendly and helpful.
All the items arrived in safe condition without any scratches to the location.
Thanks touchwood movers!!

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Hi Elizabeth,
Thank your for your valuable feedback and appreciation, we're equally pleased to serve you. - TouchWood Movers Team

Amit B
Amit B
1 review Brampton, ON
10/10

Brampton to Ottawa Move

Moved 1 bedroom apartment and requested for flat rate. Mover's quotes widely vary so I was anxious. Danish and Bobby answered all my questions. They kept me updated during the move. Informed me of traffic delays so that we can adjust elevator availability. The movers are very polite, well-mannered and careful. Overall, a good team.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Hi Amit,
Thank your for your valuable feedback and appreciation, we're equally pleased to serve you. - TouchWood Movers Team

Linda Walters
Linda Walters
3 reviews Toronto, ON
10/10

Residential moving

We had a good experience working with this movers, we were moving some of our furniture to my mom's house and they took care of everything really well. They also helped disassemble the furniture and assemble again at the new location. Their hourly rates were fair and service was great.
Surely recommended!

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Hi Linda,
Thank your for your valuable feedback and appreciation, we're equally pleased to serve you. - TouchWood Movers Team

lydia in Toronto
lydia in Toronto
6 reviews Toronto, ON
10/10

Great experience working with them

I got their contact through a friend who used their services in the past. Finally i had to move and needed a reliable moving company. I gave them a call, they were quick to respond, appointment scheduling was easy. Their price quote was competitive too. On the day of the move, the workers arrived on time, took great care at packing everything really well. We had about 25 boxes.
All the items arrived safely at the new location, i surely recommend their services. They are reliable, professional and charge reasonably!

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Hi Lydia,
Thank your for your valuable feedback and appreciation, we're equally pleased to serve you. - TouchWood Movers Team

Private User
Private User
Private User reviews Whitby, ON
0/10

Awful movers, lazy, rude

Absolutely terrible experience. They get paid by the hour...showed up 20 minutes late, then took 30 minutes to sit in their car and eat breakfast and make personal phone calls. They were moving one little drawer (~3lbs) at a time per trip up and down the stairs. I called Bobby, the manager, to explain the situation, and he just blamed us for wanting things like our mattresses and couches wrapped in plastic, then told me I was making things up when I mentioned about the breakfast and personal phone calls, called me names and "difficult" even thought I was just explaining to him that it's unfair to charge us an hourly rate for his team to show up late and eat breakfast. Then on the unloading end, the guys didn't want to take the heavier items inside so they just left them in the garage.

We already moved 70%+ of our possessions a few weeks prior before staging our home and the job was 8 hours and we gave a hefty tip (these guys did a phenomenal job). The movers this time took 8 hours for the remaining 30% of stuff and came to the same price. They also didn't take off their shoes or put runners on our white upstairs carpets when moving, so they're completely ruined, black marks everywhere, and we need to get the carpets professionally shampooed now.

Completely unprofessional, terrible movers, even worse owner/customer service. We will never use these people again.

Approximate cost of services:
$800.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi there,
We're sorry you didn't like our services this time around. Please send an email to info@touchwoodmovers.com and we will be able to generate a refund of 1 hour labor for the inconvenience you had. - TouchWood Movers Team.

Private User
Private User
0 reviews Mississauga, ON
10/10

Relocation service

We had an amazing experience with Touchwood movers.They made our inter provincial moving completely hassle free with their professional attitude and experience.They are extremely well behaved and very polite.Never say no to anything.We highly recommend Touchwood movers to everyone.

Approximate cost of services:
$5,999.00
Was this review helpful?
Company Response

Hi there,
Thank your for your valuable feedback and appreciation, we're equally pleased to serve you. - TouchWood Movers Team

Amber in Toronto
Amber in Toronto
1 review Toronto, ON
10/10

Great customer service

This was the best moving service I have had. I've moved every year (sometimes more than once per year) for about 6 years now. The professionals took the stress out of everything! A team of 4 and my entire apartment was moved in less than a few hours. The movers I had hired the year before from a different company, took easily double the time with about the same stuff. There was no damage and their team was so friendly! Highly recommend. I'll be a repeat customer for my next move :)

Also I feel like I have to mention this. I have this giant purple couch, that is an absolute monster to manage in tiny apartments. It's caused problems for everyone... except these guys! I was amazed how easily they handled it.

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

Hi Amber,
Thank your for your valuable feedback and appreciation, we're equally pleased to serve you. - TouchWood Movers Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TouchWood Movers

At TouchWood Movers, our mission is to make sure we are able to alleviate the moving stress off of the customer by providing top quality service without burning a hole in their pocket. We try to touch hearts with our craft, dedication and congeniality.

10 THINGS TO KNOW ABOUT US:

1. We DO NOT bill you for the time covered from our office to the Pickup location and from Drop-off location back to our office if you're moving within GTA.

2. We provide complimentary mattress covers.

3. We dismantle, pad wrap and assemble all furniture items. We provide extra care in handling all delicate and fragile items including but not limited to glass items, mirrors, marble tops and other antique furniture.

4. We're fully insured. Please go over Protection Plans mentioned in the Terms & Conditions on the Website.

5. We provide complimentary wardrobe boxes. (If ordered beforehand)

6. We follow a strict cleaning schedule of all our trucks.

7. We move all kinds of appliances, pool tables, hot tubs, gun safes, pianos and exercise equipment.

8. WSIB Insured Movers (Clearance Certificate available upon request).

9. We provide free in-house estimates.

10. We provide packing services of kitchen, bedrooms and all other types of items as well. We also provide packing supplies like boxes, totes, packing paper, bubble wrap, tapes, etc.

CATEGORIES
Moving & Storage
PRODUCTS
Moving and packing service, moving and packing supplies
SERVICES
Local Household Moving, Long Distance Moving, Office Moving, Warehousing and Distribution, Packing, Storage, Moving Help, Condo moves, Commercial relocation, Furniture pick-up and delivery, Single item pickup and delivery, In-Home moves, Labor help, Ikea furniture assembly
STYLES
Friendly, Professional, Reliable, Approachable, clean, respectful, educated, warm & kind.
SPECIALITIES
Piano Moving. We provide professional moving services at very affordable prices and our foremost objective is to earn customer referrals by providing value to your money's worth. We're not here for gimmicks or scams.
WEBSITE
https://www.touchwoodmovers.com
YEAR ESTABLISHED
2019
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Cash / Visa / Mastercard / E-transfer / AMEX
LICENSES
CVOR
MEMBERSHIPS
Jiffy Pro, Trusted Pros
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
2 hours
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.