Total Renovations

In 2006, my wife and I upon the purchase of our house, wanted to renovate the existing bathroom and kitchen. This involved knocking down 2 walls. Little did we know that the contractor that was referred to us from our real estate's agent designer, would be incompetent beyond our widest imaginations.

After that disaster, we promised ourselves that next time, we will use take our time, vet contractors more seriously, visit their worksites. We were lucky to find Mark Madigan as his company was renovating my sister in laws' bathroom.

When we saw the detail of their work, we were committed to picking Total Renovations after we met with 3 other reputable contractors found on Homestars.

We can say that Total Renovations has not disappointed us. Mark is a perfectionist and is their when you need him. His experience, helped us when disaster occured. The previous contractor's work resulted in us having to do a complete rehaul of our structural support in our kitchen and basement. Mark's team and his industry contacts saved the day for us.

We can't be more happy how our kitchen, bathroom, hallway and windows turned out. Mark's foreman, John is incredible and is all about the details.

Mark is very responsive and will fix issues that pop up. Recently afte the work was done in June 2011, they came by in March 2012 to do some touch ups. We are looking forward to working with Mark and his team going forward.

Sometimes you have to pay for quality. Total renovations is well worth it.

I had a total gut renovation of my small kitchen in my 1930’s house done during the spring of 2011 by Total Renovation. It involved the replacement of an extra large sliding door with a new door and window, reconfiguration of the interior layout, installation of a gas line and reinforcement of the floor. The end result is truly amazing. I never imagined I would have such an incredibly beautiful, functional, and well constructed kitchen. Working with Mark and his team at Total Renovation was a pleasure from start to finish. I couldn’t have asked for a better experience, especially since I had originally planned on moving to avoid the entire project! The level of attention to my wish list and my concerns was truly impressive. Mark always made himself available to quickly answer my questions and discuss options throughout the process. A couple of small concerns I had with the work were quickly resolved to my full satisfaction. I am also very impressed with his choice of finishes and materials which demonstrates his keen interest in ensuring a quality product that is also in keeping with the style of the rest of the home. He carefully chooses the trades and other professionals he recommends, works with, and brings into your home. His recommended suppliers paid off in spades with stunning cabinetry and a beautiful cork floor. I would highly recommend Total Renovation and am looking forward to working with Mark on future projects. Mark, you and your staff and associates are truly a dream team!

We have had Total Renovations into our house 3 times for a medium and small changes to our house in Davisville.

Each time we were very happy with the level of serivce, description of the work and quality.

They have on each time delivered on-time and ob-budget. For me you get what you pay for and although they are not the cheapest I am willing to pay a little extra for the piece of mind.

We had some really bad experiences with contractors, and were very lucky to find Mark and his team at Total Renovations. They did several projects for us. The work was excellent. They were professional to deal with, and reasonably priced. I highly recommend them. They were very, very, good.

We had a gas fireplace installed and Total Renovations custom built the mantle and installed a slate hearth and slate facing. Very professional, on time and very nice to deal with. Would recommend to anyone. Quality work. Thank you!

From our initial meeting to the completion of our upstairs bathroom renovation, we found Mark Madigan and his team professional and considerate of our needs. Mark showed us his binder with photos of other projects he had completed in the neighbourhood, so that we knew the quality of the workmanship. We were fully informed at each stage as to what was happening. We were delighted with how the guys cleaned up every day before leaving and how they covered the stairs and hallway to keep the dust and dirt to a minimum. We have already asked Mark to give us an estimate on our next project.

Our bathroom reno had to be planned and constructed on short notice as we took possession of a house without a working shower. We had one month to completely gut and rebuild a large bathroom with some hidden issues as the house is 90 years old.
Mark provided us with a thorough detailed quote, helped us make our selections at Tapworks, was in touch almost daily by email or phone, and gave us good solid advice. He made excellent recommendations for an environmental assessment and other things we hadn't considered.
John's workmanship is incredible. His skills include plumbing, framing, drywalling, wiring, tiling, and an eye for design.
Other contractors Mark recommended, for example our painter, Rob, and our carpet supplier, also provided excellent service.
It's so nice to be able to rely on the experience and ability of professionals who have high standards of excellence. When a renovated space will be having a daily impact on people for a long time, you want it to be more than mediocre. With good design and excellent construction, our bathroom is delightful!

We had Total Renovations do a complete gut-job of our main bathroom upstairs in our 85-year-old semi-detached.

Positives:
= All workers were courteous, professional, and friendly.
= Mark was accessible and prompt in his response to our emails
= Total Reno cleaned up nicely EVERY day to keep the rest of the house liveable
= Total Reno provided experience and helpful advice -- John in particular, who was the primary for this job, was fantasic.

Challenges:
= Job was originally quoted at 3 weeks, but took quite a bit longer to complete fully. However, to be fair, the majority of the work was completed within 5 weeks; the remaining time was due to several circumstances beyond Mark's control (e.g. ran into the Christmas holiday break; custom vanity and counter could not even be ordered until walls in, among others.). All in all, we weren’t really under a tight timeline so it didn’t bother us too much – it was just much longer than originally quoted.
= Disappointed with the fixture supplier, Tapworks, as we found a number of instances where: they charged more than was advertised in the store, shipped incomplete or incorrect parts, and weren't very responsive to emails - furthermore, it did not appear that they gave any discount as Mark had indicated he could get.

This was our first renovation project and overall we are quite pleased with the quality of work and level of professionalism that Total Renovation brings to the job. Costs were higher than all other contractors considered, however, we would definitely recommend Total Renovations and will consider them for all our future jobs!

After living in a bedroom we hated for 7 years, we now have nothing but great things to say about our space. The design is fabulous and the work was done economically but with very high quality.

The Total Renovations team were professional, friendly and non-intrusive. Also our project manager was very helpful when dealing with unforeseen problems. He eased our stress which for anyone going through a reno is high! Thanks Mark, your a gem!!