Joe The Appliance Guy

Had 3 issues to be solved on 3 appliances all over 15 yrs old:
1. Samsung - Freezer handle on French door fridge had come off .. model not supported by Samsung anymore
2. Bosch Dishwasher - handle came loose and the bolt fell inside the front door unit.. needed to be taken apart
3. Bosch Warming Drawer - Drawer was not closing and its utility nulled

Joe had organized one of his subcontractors Colin to come and fix.
Beyond some early communication and responsiveness issues, when we finally got that sorted Colin took time to understand the models and issues and procured what was needed (mostly for the oven). When he arrived Colin was a real pro and fixed all 3 issues within an hour.

He had bought two rails to replace the faulty oven warming drawer but realized he only had to replace one and was upfront in not doing work or adding unnecessary cost ..

Joe is my go to guy for appliance repair. He is very honest and tells you what you need to know. He is very responsive and prompt. He came and fixed my fridge the day I called him. Highly recommend.
I have used him for my dryer as well.

I had a quick repair from Colin on our washer and He did an amazing job knew exactly what to do and was super fast. Other companies quoted me more than double this cost.

Joe did a great job on the repair of my mom's fridge. He is very experienced and clearly enjoys his work and helping people. He replied right away to my emails and kept me informed about his ETA to the house. He evaluated the fridge and recommended a repair, which he did and now the fridge is running like new. It needed a fairly pricey part which drove up the cost a bit, but it was still much cheaper than buying a new fridge in a similar size and style. My mother liked him and said he was very knowledgeable. He helped her unpack the freezer and stayed extra time after the repair to let the fridge cool down so he could make sure the new part was working properly. We highly recommend Joe and would definitely call on him again.

Angela

A panic call placed to Joe because my 18 year old fridge gave up the ghost. He returned my call promptly and came down here to Etobicoke later in the morning. He identified the issue right away and had the thing up and running after a little bit. It was fascinating to watch him remove the back wall inside the freezer only to find a buildup of ice and a fan motor that wasn't working. He then got to work making everything right. He explained everything as he was going along and is a pleasure to talk to. This is the third time I have used Joe for various applances and each time been driven to leave a 10/10 review. I have absolutely no hesitation in recommending Joe to anyone needing an 'appliance guy'. Thanks Joe!!!

Joe is an absolute pleasure to deal with. He is very knowledgeable and also very kind. He solved the 2 issues I was having quickly and efficiently. I am so glad that I found him and would highly recommend his services. Thank you so much, Joe!

Joe couldn't fit us into his schedule but recommended his colleague Colin - Colin talked me through the problem (water coming out from under a washing machine) and told me his suspicions (loose hose).
Colin arrived within a couple of days and had the problem fixed in no time. He ran an empty wash load to make sure the problem did not re-occur. He also took the time (as it ran) to talk to me about my concerns about my fridge.
Colin's visit gave us peace of mind and we would certainly call him again if we had any similar problems. I also want to thank him for respecting my household's Covid precautions and wearing a mask while onsite with no issue.

Joe recommended Danny to us. We have a built in Microwave which is getting older but has worked great and is fitted for the space. Danny came by and figured out a fuse had blown. I spoke to him before ordering the fuse and he walked me through a process to see if a new fuse would actually fix the issue or if more than likely the motherboard was blown. I was able to determine it was the fuse and saved another service call by Danny although I'll be recommending him to others.

Very professional, helpful and extremely knowledgeable about appliance repairs. Do not hesitate to reach out to use his services or Joe's.

Lindsey Hall

As Joe was not able to come to our house, he recommended his colleague Danny to us. Danny looked at our leaking washing machine, explained the problem to us and what needed to be done. He was very professional and did an excellent job repairing our washing machine. He is a very knowledgeable and easy-going person and we would not hesitate to use him again in the future. Thank you Joe for recommending him to us!

Tom Denis

Joe was amazing to deal with. He called me immediately and was able to come by the house very quickly. He asked questions on his way to the property and was able to diagnose even before he arrived to ensure he would have the necessary parts.
Everything is working great. If ever needed I would not hesitate to call Joe again.