Student Works Painting

Paint & Wallpaper Contractors
Markham ON L3P 7P1
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86%

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Reviews by rating (past 12 months)

Reviews for Student Works Painting

Average customer rating:
8.6 10 (571 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

painting - windows

I used to see their signs in my neighbourhood, and was curious to find out how good they are. They did an excellent job, and the fact that I've asked them to come back for more work is a clear indication of how good they are. They treated my house with respect, and tidied up the place as soon as they finished.
Thank you

Approximate cost of services:
$500.00
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Company Response

Thank you very much for your review of our business. We are pleased that you satisfied your curiosity and we met your expectations.
Thanks again
Student Works

Jane in Carleton Place
Jane in Carleton Place
1 review Carleton Place, ON
9/10

Front Entrance, Large Games Room and Big Deck

We met Conrad at the Home Show. He visited and Informed me clearly of the process, delivered the quotes, and managed my expectations throughout the jobs.

He attended each job with the students and checked in as things progressed.

Cudos to Ashton who was so careful and always brought a positive attitude and great work ethic to our home.

Professional and curtious - a pleasure to work with them.

Approximate cost of services:
$2,000.00
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Company Response

Thank you very much for your very positive response!

Conrad and his team are doing an amazing job for us

Thanks for supporting students

Private User
Private User
Private User reviews Burlington, ON
10/10

Deck painting

Great communication from date of estimate to job completion. Arrived on time, completed job on time and left no mess. The job looks great. Would recommend Rachel to anyone for painting

Approximate cost of services:
$1,200.00
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Company Response

Thanks so much for the terrific review.
Rachel and her team are doing a fantastic job. Rachel is an extraordinary young leader. We are so happy to have her on our team

Thanks
Student Works

Sharon in Dartmouth
Sharon in Dartmouth
1 review Dartmouth, NS
10/10

Painting outside of house

We were very satisfied with the job performed by Andrew Solomon and his team. They arrived early in morning and worked hard to complete the job. They also cleaned up any debris caused by the scraping of the old paint. We would bring them back again.

Approximate cost of services:
$1,000.00
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Company Response

We so appreciate your positive feedback. We are very proud of Andrew who is one of our top leaders in Nova Scotia. Thank you for sharing about the great work you received from Andrew and his team

Student Works

Vanessa in Ottawa
Vanessa in Ottawa
1 review Ottawa, ON
10/10

interior painting

Bryn and Chris were both courteous, knowledgeable and very conscientious. My husband and I were pleased with the advice provided when we met with Bryn to get an estimate and were then very happy with the paint job itself. The paint was applied professionally and the house was kept clean and tidy during the process. We were very happy with the results and would recommend the crew and the company to others. Thank you!

Approximate cost of services:
$1,500.00
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Company Response

Thank you so much for our first review of the season! The students are just getting out of school so we are so excited about getting all of our jobs started and creating raving fans of our service again this summer!!

Student Works

Private User
Private User
Private User reviews Chelsea, QC
0/10

Dishonnest company

Last year, I contracted Student Works to stain my gazebo. Initial cost was 2000$. The work was late, and terrible. Not uniform, stain drops on my porch screens and walls. In short, they did not complete their work and they did cause a lot of damages. I went to the small claim court with several photoS and estimates to correct some damages. The Court said i did not have to pay them and that they must refund me around $2400 for damages, deposit, interest, judicial fees. Well believe it or not, they did not pay. I am now in contact with a baillif to seize some of their assets. Seriously, this company (who hides behind their students) should be avoided at all costs. If you ever get a problem with the work, count on them to make your life as hard as possible. Well, believe me, in the spring of 2016 (during their door to door sales) i will put all my effort to publish (through social media and others...) and make people aware of their behaviours and no respect of the law. Unbelievable. This company will not even respect a Court Order, you must avoid Student Works at all costs.

Approximate cost of services:
$2,000.00
4 of 4 people found this review helpful.
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Company Response

I am sorry that you feel this way and the service was not up to your standards. The operator involved, who has done close to $500,000 worth of business with amazing customer satisfaction while in full-time school over three years disagrees with your opinion. He was unable to make the small claims court date as a result of his class schedule.

One of the many great things about being a Canadian is that we have courts to hear our complaints and make a decision so that disagreements do not snow ball into more unsightly 'unCanadian" activities.

It is our understanding that Dylan told you one month ago, that he was appealing this ruling as he was unable to defend himself. Dylan will certainly respect a court order. If he does not, Student Works, will step in and pay the amount owing.

Judy Bevan from Brantford
Judy Bevan from Brantford
5 reviews Hamilton, ON
0/10

exterior painting ;soffit and facia and window trim

Initially the job was for the soffit and facia of the house as well upper floor window trim. After not hearing from the provider well past the proposed work date, I called him and got a very bad feeling about his lack of knowledge. I then found out we had not had full disclosure, the provider had said that painting metal (soffit and facia) was covered under their warranty...this NOT the case. At this point we requested our refund be returned and call it a day. Since a contract had been signed and a deposit given we were refused the refund and agreed to have only the window trim done. I was assured that his BEST painter would be doing the job. If this is their best everyone be fore warned! The paint is extremely thin and streaky and areas of white that were not to be painted have black smeared on them. We have had nothing but upset dealing with this company so when he came to collect his cheque my husband pointed out some of the deficient areas we could see from the ground, he did tell him we did not want them back. We had College Pro come in to complete the job and they took pictures to show us the windows were worse then we thought. We had them repaint the windows properly. So we have now paid twice to have these windows done. I called the district manager who agreed upon seeing the photos it was a poor job but we should have allowed the painter back to correct the mistakes. Why on earth would I have an obviously incompetent painter return to potentially make a bad job, worse? A home is one's greatest asset, you would not deliberately allow someone whom you know is not good at his job come and continue to devalue it. This company has a banner posted by HomeStars warning of possible fraudulent reviews...given the poor treatment, poor customer service, the poor workmanship and poor transparency of the company; I would very much believe this is what's happening. I have been in the customer service field for over 25yrs. and am shocked at the lack of desire to make a customer feel good or at least in good faith refund for a job badly done. Horrible experience all the way around.

Approximate cost of services:
$1,800.00
2 of 2 people found this review helpful.
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Company Response

We are sorry that your experience was so poor with our operator, Dawson.

The agreement is very clear of what is covered by our extensive warranty, in fact, there is an area on the contract that you initialed to indicate that you had read our warranty guidelines.

We understand that you were not happy and we offered to come back and complete whatever touch ups you requested. I believe that is reasonable that all contractors should be able to rectify any mistakes and it is a common viewpoint in common law as well.

We understand that you hired another company to complete our work and we are sorry you chose to do so. I know if I were unhappy with my Ford dealership and sent my warranty work to be completed by GM, Ford would not cover my warranty costs. They would have asked to complete the work themselves. I think our position is a reasonable one, we are sorry that you do not feel it is reasonable.

The warning that was posted on Home stars was about a student operator not following the proper procedure to get a client to post on their site.

We have been in business since 1981 and have one of the longest warranties in the business. We have a group of incredibly hard working student that paint over 10,000 homes across Canada annually. We are sorry that you did not allow us to complete your paint job to save you money and allow us to finish our work. We are far from perfect and our students really care about doing quality work. We think our record of performance and 1000's of clients reflect this accurately.

Our sincerest apologies
Student Works

Alena from Hannon
Alena from Hannon
1 review Hannon, ON
2/10

Interior house

Reasonably priced and heard positive reviews from other people.

Punctuality-always late ..late first meeting almost 45 mins...
Had to email her several times to set up date to paint. Once date set..late again at least 45 mins. Blamed traffic and construction.
Painted for 2 days and phoned that they were finished. Upon inspection the entire house smudges, holes not covered...just covered with paint. Sloppy! I spoke to her to come back as promised the next day I was informed they were on another job. Agreed to return following week and finished one day, covered up the mistakes and fixed the problem, but mediocre work.
The team leader's name was Reshiga.
So NO I will not be recommending this company. The job was sloppy and very unprofessional and had to be asked again to paint another coat . It seemed they were in a hurry to save money and move on.

Approximate cost of services:
$2,000.00
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Company Response

Hi Alena, We are sorry that you are unhappy with Reshiga's work. We understand that when you expressed your displeasure with the initial work, Reshiga and her team returned to do more work and complete the work to your satisfaction. We only say that because you paid in full and paid the painters $20 each in a tip for good service. We are sorry that the job did not go as you had hoped
Student Works

Gail Cullum
Gail Cullum
1 review Ottawa, ON
10/10

Interior and Exterior Painting

We have recently had the pleasure of working with Jamie Tweedie and his team. Jamie, Robert and occasionally Nate and Aaron completed a very large and sometimes challenging job consisting of both interior and exterior work on our home. Our standards and expectations were very high and Jamie ensured that all work was completed to our satisfaction. He and his team were at all times respectful and professional, open to suggestions, did not take offense at any criticism and were very patient as we wavered over paint colour choices. Although initially skeptical, Jamie took on his first "fifth wall" request and became a convert. The team was great fun to have in our home and we appreciated how great they were with our four furry family members. My one concern which has no bearing on Jamie, is the paint used. We are not convinced that the quality is as high as we were led to believe; some rooms took three coats where two should have sufficed with top quality paint. For any future painting jobs, we would purchase the paint ourselves. Jamie presents as a mature, thoughtful and very conscientious young man who evidently has the respect of his staff. He does not hesitate to take up a brush when needed; sure evidence of a good manager. We will not hesitate to use Jamie and Robert for future jobs and would be happy to recommend them to others.

Gail Cullum

Approximate cost of services:
$1,000.00
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Company Response

Thank you so much for your kind review. Jamie has been one of our top operators this past year. I know his team is super committed to your satisfaction.

Student Works

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Student Works Painting

We have been training hard working students to paint homes across Canada since 1981. We have satisfied over 100,000 clients and aim to satisfy you!

Student Works Painting is looking forward to serve you.

We offer Condo Painting, House Painting, Commercial Painting, Interior Painting, Exterior Painting, Residential Painting, Staining, Wallpaper and Refinishing.

CATEGORIES
Paint & Wallpaper Contractors
SERVICES
We paint interior, exterior areas, decks, fences and railings. We also, do commercial projects.
BRANDS
We largely deal with Dulux Paints. Dulux is the best selling and premium brand of the largest paint company in the world.
WEBSITE
http://www.studentworks.com
YEAR ESTABLISHED
1981
PAYMENT METHOD
Cheque
LICENSES
We have full WHMIS, Fall Arrest and safety training for all of our staff.
MEMBERSHIPS
We are members of the Better Business Bureau.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We have a three year warranty. The longest that we are aware of in the industry!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.