Sleep Country Canada

Furniture
Toronto ON M9N 3R2
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99%(152 reviews)
94%(42 reviews)
99%(152 reviews)
94%(42 reviews)
HomeStars
Furniture
Sleep Country Canada
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54%

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Reviews for Sleep Country Canada

Average customer rating:
5 10 (372 reviews)

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Christine in Whitby
Christine in Whitby
1 review WHITBY, ON
0/10

Brutal Experience!

"Why buy a mattress anywhere else?" Well,unless you want them to deliver damaged good AND damage the current furniture you have in your room, steer clear of sleep country!
The day my king size mattress and box springs were delivered, the box springs were both damaged and the mattress had a lovely hump in the middle. I unlike a lot of people dont have time to waste with a new delivery (not to mention they took my old bed away - oh, and donate it? since when to you get charged to donate a mattress and box spring?!) they compensated by giving me a sleep country gift card! THATS useful after spending thousands with them!
What pissed me off the most was the nice big scratch they left on my mirror in my room. WHY WOULD YOU LEAN ANYTHIHNG AGAINST A MIRROR?! They made me send pics then decided to send someone out to look at it... more wasted days waiting for these fools - would it not cost them less to return $100 to me instead of going through this bs? They claim they didn't do it cause its at the bottom of the mirror... what does that have to do with anything?! Would I really waste my time with this if it was there before?! NO! DONT EVER BUY FROM SLEEP COUNTRY!

Approximate cost of services:
$3,000.00
2 of 2 people found this review helpful.
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Lorne in Markham
Lorne in Markham
5 reviews Markham, ON
10/10

King Sized mattress

The salespeople were helpful without being pushy. My wife and I went in knowing which mattress we wanted (external research), but still wanted to see the other models. The salespeople let us browse without being pushy or stalker-ish. They didn't try to push other more expensive models, and in fact gave us a discount.

A super-awesome King sized mattress was one of our "big" purchases. We were both students for so long that buying anything bigger than a movie ticket seems like a luxury, and is always nerve-wracking to put down that much money at once. But the salesperson we dealt with was friendly, and didn't make us feel uncomfortable at all.

We got the mattress we wanted without the "used car salesman' vibe.

Approximate cost of services:
$1,000.00
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Lee in Edmonton
Lee in Edmonton
1 review EDMONTON, AB
10/10

Bought 3 complete bed sets

The staff was very helpful and friendly and very accomodating. There was a great selection of products and they were reasonably priced. The delivery service was excellent. They came when they were suppose to. They were very quick and efficient with the installation. I am very satisfied with the product and service!

Approximate cost of services:
$2,500.00
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Brittany in Sherwood park
Brittany in Sherwood park
3 reviews SHERWOOD PARK, AB
10/10

Mattress set

After splurging on a new mattress, the last thing I wanted was to find out that our new "comfortable" mattress wasn't as comfortable as we expected. Although we weren't supposed to be able to return our mattress according to the Sleep Country Comfort Guarantee (we purchased an as-is demo mattress), Sleep Country went out of their way to make sure that our mattress was comfortable and offered to exchange our mattress for a more comfortable one. The re-selection process was easy, hassle-free and most importantly, we finally ended up with a bed that we were able to finally get a good night's sleep on. Sleep Country exceeded my expectations; I would not only shop there again, but would also recommend to anyone looking for a new bed!! Rest assured that you will end up with an exceptionally comfortable bed!

Approximate cost of services:
$1,300.00
1 of 1 people found this review helpful.
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Lesley in Toronto
Lesley in Toronto
8 reviews Toronto, ON
10/10

purchasing a Queen mattress set

On the advice of friends, we went to this Sleep Country store, looking to replace a Queen mattress set.
Their selection was excellent, and the staff very knowledgeable about the products from various manufacturers. We were able to take our time, testing the various options. We found a good range of pricing and mattress styles to choose from. Our new mattress set was delivered on time, by employees who were careful and considerate of our home. Even better, we did have to take advantage of their no-hassle exchange policy, and found it to be just that.....no hassle. They have earned our future business.

Approximate cost of services:
$1,300.00
0 of 1 people found this review helpful.
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Brampton
Brampton
3 reviews Brampton, ON
10/10

bedding selection great

was looking for a good deal. didnt wanna pay full price. found a mix and match deal as seen on tv. was a good deal. but may have gotten a better deal at the BAY outlet at woodbine mall. but the service here was great

Approximate cost of services:
$1,500.00
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lynn hamilton
lynn hamilton
1 review Hamilton, ON
10/10

very good

we found the staff very helpful.they welcome you when you walk in the door they are very friendly.The store is very clean the dicounts are great the beds are good. I injoy going in there they let you look around before they say can i help you but they are there for any ? you may have .

Approximate cost of services:
$600.00
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maxine.milligan@shaw.ca squamish bc
M. M.
2 reviews Gibsons, BC
8/10

shopping for a new mattress

Had to shop on the price a bit, but they held my product with a down pymt. and in the end they mathc the Brick's price without a lot of pressure.

Approximate cost of services:
$2,000.00
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jenn g in Calgary
jenn g in Calgary
1 review Calgary, AB
8/10

mattres

They Delivered and set up and which was great!!! When there was a problem they had some one out right away to fix the problem. There customer was awesome, because I actually got a person to talk to and not a machine.

Approximate cost of services:
$1,300.00
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KC in Whitby
KC in Whitby
1 review Whitby, ON
9/10

Mattress

Went in to buy a mattress and needed it delivered fast. The sales rep was very happy to answer my questions and show me the different brands they had in store. Ended up getting great help and my mattress came in two days later. Great and fast service.

Approximate cost of services:
$2,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Sleep Country Canada

As Canada’s #1 mattress retailer, comfort, value and customer care define our commitment to you.
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