Pro Stone

The service and care we recieved from Prostone was impeccable. I am disabled with arm issues so I cannot drive distances. Prostone made it easy. We made an appointment and only had to go to their location once. It was hard to make a decision as they have a well stocked selection. The customer service was above expectation when we arranged payment and copies of invoices. They are a very organized company, with friendly, knowledgeable staff. We recieved our granite countertops on the exact time they estimated. The installation staff was friendly, tidy and answered all my question regarding care.
Over all prostone is one of the best companies I have ever worked with.

well, I never write reviews but this time I decided to share my bitter experience.

I was looking to change my kids and quest bathroom countertops with granite , met Gerish , took his time to show me and my wife the slabs that suits us , made an offer including everything( granite slabs ,installation and plumbing , I stressed on having the job done from Ato Z , he agreed , gave me a contract after paying him a down payment , before leaving I noticed the contract saying ( we don't do plumbing) , I went back to talk to him but was busy with another customer , talked to the secretary , she took the paper , went somewhere then came back to tell me that I don't have to worry about that as we will do the plumbing for you ,2 days after I brought him the undermount sinks that would like to have them installed with all accessories ,he told me that we don't need the accessories as we are not going to install them , you need to do it on your own , I argued that our agreement was to have everything done , he said nononono ,I didn't say so , took me to another guy( his name was hani) , seems nice guy but told me that he can't help me as the contract says we don't do plumbing , told him what the secretary told me ( said she is new here and doesn't know much) , I told him it's simple just refund my money to have it done elsewhere ,Gerish shouted from his place( we would cut $200 from the total) , I was really furious ,gerish then said we can bring our plumber but this would cost you $300, I left without solving the issue, couple of days after , Hani called me to tell me that we a have a problem as we can't fit the sinks you brought and we have to replace them with smaller ones, said would replace my Toto sinks with very good qulaity, the sinks were cheep no name( Legravia) , after checking was told
my original sinks were standard and would fit in any countertop.
I'm happy with the colors and the quality of the Granite though.
My message is don't be decieved with good deal would give you as they know very well how to make it up

We were able to go and choose the actual slab for our countertop and Pro Stone provided excellent customer service. They came and did the measurements when they said they would and delivered the countertop on time. The installers did an excellent job and the kitchen looks fantasic I would recommend this company to anyone requiring countertop.

My wife and I purchased a granite counter top through Pro Stone. They were very helpful and informative as well as pleasant to deal with. The quality of the workmanship and installation of our Countertop was second to none. They use top quality stone for your job and you can walk through their warehouse and pick the slab you like the best. We are very pleased with our experience and the finished product. I would recommend Pro Stone to anyone looking for top quality material and workmanship for a reasonable price.

I am really very pleased with my interaction with the staff at pro stone. They were helpful and courteous. The counter top looks absolutely amazing and so does the sink. Every thing was done to my complete satisfaction.

The Ceasarstone counters and sink from Pro Stone look beautiful. They are perfect. They are well made, cut and polished to perfection, and the colour blends in so perfectly. The Pro Stone people were very helpful in the selection, measuring, pricing, and production. The installation fellows were terrific too. They were on time, skilled, professional and very efficient. We will definitely recommend Pro Stone to anyone we know that is looking for new countertops etc.

Staff at the factory were very helpful choosing the granite. The measurement was done on schedule. The installation was accomplished in 2 hours by staff that were friendly and professional. They cleaned up all debris. All in all I am very pleased with the job done and would not hesitate to recommend ProStone.

This work was part of a complete kitchen renovation. We were able to select the slabs from a huge inventory in their warehouse. Pro Stone supplied, cut and installed the counter top including the sink. Their workmanship is excellent! They were courteous, on-time, worked very cleanly in our home and a pleasure to do business with. We would recommend them to anyone.

This work was part of a complete kitchen renovation. Pro Stone supplied, cut and installed the countertop; as well they installed the sink. Everyone we met at Pro Stone were first-class professionals and their workmanship is excellent! They were courteous, on-time, worked very cleanly in our home and a pleasure to do business with. We would recommend them to anyone.

Thanks to the professionals @ Pro Stone,I was able to personally hand choose my material from a vast warehouse selection. Pre install, the roughed in cabinets were precisely laser measured for an impeccable fit. Gerish clearly set the bar for all past,present and future installations.
Temple Vision
(contractor) 905.621.1151