Pratt Homes

I wouldn't recommend this builder. I think buyers who got a good model were just lucky.
The house I bought was less than 6 months old when mice started coming in (not through the door or window). There must have been a gap or opening somewhere on the external wall that shouldn't be there.

The house had many flies living somewhere in the building. They also were not coming in through an open door or window. They fly around in the morning, afternoon, midnight etc. How can so many flies be living in a brand new house?

These occurrences where puzzling, unusual, unsettling, stressful and
difficult for anyone living in the house especially since it's new built.

Contacted the builder to let them know these issues but they didn't show any compassion, empathy or concern.

There is a reason why one opts for new built; to avoid some problems but in this situation, the purpose of getting a new built was defeated.

Had a really bad experience with the house and won't purchase from them again.

Horrible quality and the vendors they use are problematic.
Please rethink before purchasing a Pratt home !

I can't believe the positive reviews for this builder! The owners in my building are either ready to revolt or sell after only a few months of living here. The post closing service basically is non-existent by Pratt leaving new owners waiting months and month to get deficiencies fixed.
This is the 6th new construction home that I've bought and Pratt is at the bottom of my list!

During the time my condo was being built at Bistro 6. I was provided with update accounts of the progress in a Portal that was very user friendly. I don’t know any other condo builder that does that. Most of my friends that are moving into condos are kept in the dark about the progress , not on purpose , but thats how they do things. This portal not only provided me with updates on construction but had my financing info , design centre , my design upgrades even fun events they where held at the centre such a bake sale and other fun events. I was also provided with emails to remind me there was new info in my portal. It really made me feel confident that I chose well. I took ownership on April 21,2021 and I was very impressed, not only was it spotless , but there where lovely gifts from my the Feltis farm and really nice quality necessities to make me feel at home from Pratt. Then to my surprise a few weeks later a beautiful 350 page interior design book appears at my door , thoughtfully provided to all from the Design Team... . WOW .. I was also very impressed with the attention to detail , there where very few details that needed attention . Then again the portal was invaluable, you put in work to be done within 30 days and it was completed by very professional and engaged staff in a very timely manner. Speaking of people, I have met so many great people in my building and look forward on planning events and get togethers soon. This will hopefully be my last address and a great place to call home. I knew nothing of Pratt before choosing Barrie , I would highly recommend you too call this your home too Maureen ( Moe ) Michel

I have bought several properties from Pratt homes and the main reason I keep coming back is: I am 100% SATISFIED with the product!

I continuously receive exceptional service from every member of the team that I have been in contact with. For any questions or concerns, someone from the team immediately assists me. I would like to acknowledge Tamara & Robert in the Service Department, Jess in Design and Cynthia, Susan, Rory, Luke & Ramzi in the Sales Department.

Cynthia is a super lady that displays patience and professionalism with every interaction. She answers all of my questions and goes above and beyond for me and all of her clients.

Ramzi is exceptional human being and someone I consider family. He goes above and beyond for me and does anything he can to help his customers. He is super friendly and very knowledgeable about the product he is selling. Ramzi always has a smile on his face. When I speak to him on the phone, I can hear the joy in his voice. We always share a few laughs which is something I really appreciate. It is very clear that Ramzi loves his job and is very professional.

I highly recommend Pratt homes for their well-built construction. Excellent and quick service in any repairs that need to be completed. Smooth sailing on closing.

I have recommended Pratt Homes to several family members who have also purchased properties from them and they are also 100% satisfied with the service and product.

The entire team at Pratt Homes is professional and I highly recommend purchasing from them – you will not regret it.

Thanks for making me feel like I am part of the Pratt family and the Bistro Family!

Pratt Homes is a top notch builder in Barrie. From my first experience with Susan and Cynthia to my design appointment with Jess and the amazing help of Stephanie at Head Office to my PDI appointment with Ramona. Every single person was amazing to deal with and they really do go above and beyond to make you happy. The end result was a beautiful home that I am so proud and grateful to call my own. Thank you from the bottom of my heart for making my home ownership dreams come true and for being so amazing throughout the entire process from beginning to end!! I will most definitely be recommending Pratt Homes to all my family, friends and work associates!

A year ago, my family and I decided to drive to Barrie to take a look at the lay of the land and see how the area has been developing the past few years. We stumbled upon the Pratt Homes sales office for Bear Creek Ridge and met w/ Luke and Ramzi. They were both so knowledgeable and helpful that we each ended up leaving with a new home in Barrie. I highly recommend dealing w/ the two of them.

Where do I begin?! Let me start with Luke is a ROCKSTAR. He made our first time homeowner experience seamless. He was very helpful from the beginning to end and was accessible whenever I needed to speak with him about any questions or concerns I had. I am extremely grateful we got to work with Luke and his team Rory and Ramsey. They are truly amazing individuals and I would recommend anyone to purchase a property from them. Thank you soo much Luke and the team at Pratt Homes for helping us get into our dream first home.

I was more than satisfied in purchasing a couple of properties from Pratt Homes. Our sales associates, Luke was more than helpful. He was with us every step of the way and was able to answer all the questions and fulfill all my needs. He was honest, hard working and most important, informative with all the purchases that were made. I will love to go through the experience all over again.

Best builder and sales team ever. Pratt homes has been around in Barrie forever, their reputation and deposit structure is great, and you can tell that their goal is to help the local community grow instead of money grabbing. I bought a townhouse from them this year and Luke the salesperson has been extremely helpful. Thank you.