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Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
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Reviews for Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

Average customer rating:
9.9 10 (378 reviews)

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Cathy in Toronto
Cathy in Toronto
2 reviews Richmond Hill, ON
10/10

Flooring and Stairs

We were looking for a company to install luxury vinyl floors and to refinish the aging stairs. Invision Hardwood came up on Home Stars with a very high rating, so we called them. From the first phone call, Dov was very informative and took his time to explain the process. A visit to the showroom revealed that it was neat, clean, and well organized. Once again, Dov was there and spent a lot of time explaining materials and procedures. We decided to go with Invision and are happy that we did. They had a crew of diligent workers who did neat work and were professional and respectful. They communicated with us when necessary and left the area clean after each day’s work. Company owners, Dov and Roy, also communicated with us regularly to ensure that everything was always on track and to our satisfaction. They listened and addressed any concerns that we had, making adjustments as necessary so that we would be happy with the end result. Needless to say, we are very pleased with the top-notch work and customer service that we got from Invision Hardwood. We will be recommending them to friends and family!

Approximate cost of services:
$27,000.00
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Company Response

Hi Cathy/Paul- Thank you!!
Telling the story of our time together is such an important part of what we offer. It will help so many others achieve the results and efforts that you did.
I cant begin to tell you how uniquely special you both are. The hospitality and interest that you took in us and our workers was exceptional, they really enjoyed working around you.
Roy and I experienced it first hand. Small world to note that when our bookkeeper saw your name and realized she knew you, her first comment was "such nice people".

The new look is a remarkable change and upgrade. It was amazing to know that this journey started with thoughts of selling and at our end this journey mentioning how you'll love this look for year to come and may reconsider your timeline for selling. That in and of itself is a statement of your satisfaction and gratitude.
Enjoy it.
Talk soon...
Dov, Roy and the Invision team.

Mindy from Toronto
Mindy from Toronto
10 reviews Toronto, ON
10/10

hardwood flooring

I had visited 3 other hardwood flooring stores and was frustrated after leaving each one. Then I went to Invision - Dov was helpful and told me more than I ever thought I needed to know about hardwood flooring but given that i was making a big investment the information was appreciated. He directed me to a product that i believe will not only look beautiful for years to come (it certainly looks beautiful now) but hopefully provide other benefits (see Pure Genius by lauzon). The ordering process and delivery went very smoothly and timely as well.
I highly recommend speaking to Dov before you make your final decision.

Approximate cost of services:
$6,500.00
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Company Response

Hi Mindy- I am thrilled that you took my advice, knowing that indoor air quality was important to you the right choice was absolutely made.
As for longevity, its likely forever and I wish you all the possible years of happiness with the new floors. Thank you for sharing your experience here.
Talk soon...
Dov, Roy and the Invision team

Ryan in Richmond Hill
Ryan in Richmond Hill
1 review Richmond Hill, ON
10/10

flooring for our new showroom

I found Invision hardwood decor online, and decided to give them a call.
Dov and Roy were outstanding to deal with. the service, was fantastic. They knew I was in a time crunch, and had a tight budget to work with.
They went above and beyond. The job was completed in 2 days, and it looks fantastic. I would Highly recommend them to anyone looking for a flooring.

Approximate cost of services:
$15,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Ryan- it's truly easy to go above and beyond when treating us as well as you have.
Thanks to the teamwork between yourself, Amico and us the world can become a better place.
Awaiting that second showroom project.
Talk soon....
Dov, Roy and the Invision team.

althea.barthos in Pickering
althea.barthos in Pickering
2 reviews Markham, ON
10/10

Project Consultation, Scope, Planning

We were considering some big projects around our home including replacing all our flooring. Dov and Roy were extremely knowledgeable, helpful, forthcoming, available, and patient with us during the planning stages. They have a beautiful showroom and I was able to borrow several pieces to aid our decision making. Thank you so much for a great experience!

Approximate cost of services:
$30,000.00
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Company Response

Hi Althea- always great reinforcement to hear that our protocols and procedures work well and make the initials process smooth. It's necessary to ensure that as we progress the continuity of what we offer shows through.
Talk soon....
Dov, Roy and The Invision team

Sandra in Waterloo
Sandra in Waterloo
0 reviews Toronto, ON
10/10

Hardwood floor replacement

After waiting many years we finally decided to replace our original (circa 1967) oak strip hardwood floors in the living/dining room upstairs hallway, and to refinish the stairs going down and up from the main level. After speaking with a few different companies, I read some good things about Invision Hardwood and Flooring and gave them a call. Roy provided some preliminary information and advice on the phone, and we later visited the store to get more details. From the first moment I spoke with Roy, I had a feeling of confidence that this was a place where they care to do the job right, and know exactly what they are doing. And from that moment on, Invision Hardwood & Decor delivered 110%. They offer first-rate expertise, advice, and workmanship, and are very communicative about what to expect, while delivering everything as promised and described. On top of the beautiful work they do, they are extremely efficient (finishing before schedule!) while taking great care to get everything done to perfection. They removed all the wood, repaired the subfloor as needed, installed plywood on top of the subfloor and nailed everything down to eliminate all the squeaking before installing the new floorboards on top of the plywood while replacing all the baseboards. They sanded and stained the stair treads to match, installed facings on all the risers. In addition to being professional at all times and keeping us informed every step of the way, Roy went above and beyond expectations to ensure we were happy. When the job was done, all the debris was completely cleared out, and we were left with a gorgeous, updated look and a silent floor with no creaks! Thank you Roy and team for a wonderful job, and for making everything very easy for us in this process. I would wholeheartedly recommend Invision Hardwood & Decor to anyone who appreciates excellent quality, a positive customer experience, sound advice, and fantastic service.

Approximate cost of services:
$12,000.00
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Company Response

Hi Sandra- I absolutely love the thorough and well thought out review.
No wonder we were such a great fit to each other. Roy and l employ this same thorough a detailed approach to our business with each person we meet and thrilled to hear your appreciation of it.
Use your floors well and wishing nothing less then a lifetime of happiness for you.
Talk soon....
Dov, Roy and the Invision team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Luxury Vinyl Flooring

Bought vinyl flooring from them, installed myself. Service from Roy was great. Very helpful and patient. Provided a lot of info and recommendations. A lot of selection, which can be overwhelming, but am very happy with our flooring choice.

Approximate cost of services:
$2,500.00
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Company Response

Always great to be reminded of the confidence that gets placed in us by our consumer. Likely you decision in your decision making process was easier with our help.
Furthermore, glad you had a good self install experience.
Use it well and enjoy using it.
Talk soon...
Dov, Roy and the Invision team.

Neil in Mississauga
Neil in Mississauga
0 reviews Toronto, ON
10/10

New laminate flooring for a medical office

great people to work with
fair pricing
work done on time and very professionally
office was cleaned immaculately after work was completed
excellent follow up after
very satisfied and would highly recommend this company

Approximate cost of services:
$5,000.00
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Company Response

Hi Neil, it was a pleasure to work for you again, 25 years after our first project.
I know its hard to find the right time to re-floor a Dr. office without shutting down,that said we found a way to get it down.
You certainly made the process quick and simple for us. Thank you for addressing the "office stuff" so well for us to work efficiently. I hope we don't have to wait another 25 years before our next project. We appreciate this review.
Talk soon...
Dov, Roy and the Invision team

Laneway in Toronto
Laneway in Toronto
2 reviews Toronto, ON
10/10

Flooring purchase

We had a very positive experience with Innovation Flooring and Decor starting with great response and customer service right up to the smooth pick up of the product we picked up for one of the two projects so far.

Approximate cost of services:
$8,000.00
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Company Response

These little laneway homes are getting one big upgrade from these floors your putting in. Talk about big impressions in little packages.
Thanks guys for believing in us. I know we have a lot more work together in the future.
Talk soon...
Dov, Roy and the Invision team

Private User
Private User
Private User reviews Vaughan, ON
10/10

Invision Hardwood Review

Invision Hardwood has a great selection of flooring and has great customer service. Roy, Dove and Pina were all very helpful and knowledgeable in the entire process of deciding on a hardwood brand to choosing the specific floors we purchased. They were quick at responding to emails and phone calls regarding any questions we had, spent time informing us about their products and didn't hesitate to show us samples to give us an overall idea of what we would be selecting. Overall, they made this whole process quite easy and we are very pleased with the results.

Approximate cost of services:
$5,000.00
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Company Response

Hi Cassandra, it was a pleasure to be able to assist you through this process. As a team, we employ a straightforward and logical approach to help determine what the most important considerations are for people. Once we accomplish that we can dive into a more focused effort. Based on your review look like we nailed it.
All the best. Talk soon....
Dov, Roy and the Invision team.

KEN HALNAN in Barrie
KEN HALNAN in Barrie
0 reviews Barrie, ON
10/10

Hardwood purchase

I needed to purchase more hardwood in addition to what we purchased from Dov at Invision Hardwood & Decor in 2014.
Dov was very responsive to my email request and quickly found our records to confirm the exact match to our present hardwood grade & type.
His expertise and advise on how we should proceed with the new purchase was fantastic and we are now just for confirmation of a pick up date.
Thanks again Dov for your patience, support and outstanding service, it's greatly appreciated. Ken & Elaine.

Approximate cost of services:
$1,600.00
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Company Response

Ken- once again thank you for this opportunity to service you. You've made it real easy to help out. I guess that's how it should be with repeat clients.
I know there is one more project in the coming months and I look forward to those dealings again.
Talk soon....
Dov, Roy and the Invision team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

At Invision Hardwood & Decor we are more than your average hardwood floor retailers, we bring a unique expertise. Our spacious showroom offers a look into the possibilities of a complete room makeover.
Hardwood flooring in combination with our complementary specialties which include painting, decorative trim mouldings, stairs can transform an average space into a spectacular retreat for your everyday enjoyment.
A simple home improvement crafted by our qualified trades can add significant value to home ownership.
We call this “Interior Vision”, and it’s a complimentary service we offer exclusively to our customers.

Our flooring brands create a luxurious backdrop by design and include four major Canadian manufactures;

Mercier Wood flooring, Lauzon Distinctive Wood Floors, Superior Wood Flooring, Appalachian Wood Floors, Kentwood Floors, Craft Artisan Wood Floors, 4 Brand’s of Vinyl 100’s of options , Torlys Smart Floor, Twelve Oaks flooring and Europes great Amorim Wise cork and vinyl collections.

Our services include;
FLOORING- Hardwood Installation, Hardwood Refinishing, Hardwood Repairs.

STAIRCASES- Stair and Railing replacement or refinishing - Carpet to hardwood- New Pickets and Posts - Stained, sealed and painted .

FINISHING TRIM- Baseboards, Casing, Shoe Mould or Quarter Rounds.

PAINTING & STAINING- Take the full experience of Invisions capabilities using our professional painter services to complete your look.

Let our "Interior Vision" work for you. Hope to hear from you soon.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Solid Hardwood Flooring, Enginieered Hardwood Flooring, Laminate Flooring, Cork Flooring, Bamboo Flooring, Leather Flooring, New Stair Treads and Risers, Paint and painting service
SERVICES
FLOORING: Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining of Floors. STAIRCASES: Install New Stair Treads and Riser and Custom Staining. TRIM: New Baseboards, Door or Window Casing, Crown Moulding, Wall Panelling. PAINTING/STAINING: Interior/ Exterior, Residential and Commercial, Drywall Repairs and Custom Floor Stain Matches WALLPAPERING: Residential and Commercial
BRANDS
Mercier Wood Floors, Torlys Floors[wood/cork/laminate/leather], Lauzon Wood Floors,Kentwood Wood floor and Vinyl Collection, Superior Floors, Quick Step Laminate, Twelve Oaks [wood, laminate and vinyl],
STYLES
Endless amounts of Hardwood species in various styles, colours and sizes
SPECIALITIES
Hardwood Flooring, Painting, Wallpaper and Trim installation
WEBSITE
http://www.invisionhardwooddecor.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
0
RETURN POLICY
Most items are special order without return. Some items are returnable with restocking charges
PAYMENT METHOD
E transfer, Cheque, Debit and Credit cards with a 3% Admin fee
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum is $800.00 for install and $1500 for refinishing
BONDED
Yes
PROJECT RATE
All projects are costing through site visits
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All floor material comes with manufacture warranties
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.