Open Sesame

Our old garage door was battered and ugly. The 'vintage' automatic opener was jamming. Steve's quote for the door seemed to be reasonable. But he surprised us by recommending we NOT replace the opener. It was old, he said, but very reliable. The jamming? He fixed that on the spot by replacing the belt. No charge for that, not even the cost of the belt. And we hadn't even hired him yet.

Of course we did call him back to replace the door. It was not as easy a job as it looked. Steve and his assistant spent several hours custom fitting the new door. (I'm really glad I decided not to attempt this myself.) When they were done it looked great and worked perfectly. And their cleanup left the garage floor cleaner than it was was when they started.

All in all, great work, excellent value and really nice guys!

My garage door wasn't closing properly. It would move a bit and go back up. I phoned and he told me exactly what to do so clearly that it was perfect within 5 minutes. I'll certainly know who to call if I run into trouble again.

Stephen just replaced a 27 year old door/opener with a new insulated vertical opening door with 2 remotes, sensors, control panel. Quality of craftsmanship is superior. Attention to detail is exceptional, you can see in how the various components are mounted and aligned. All debris removed, averything works very well. There are contractors who are nice and are average workers and good workers who are not that nice but Stephen and his helper are both gentlemen and craftsmen. I cannot imagine using someone else for this installation and expect better or a better deal.

I called him as my door wouldn't close without holding the button. over the phone he told me what to look for and how to fix it and i did it in about 4 minutes and it cost nothing. Great guy.

Everything I read about Steve here is true - he asks questions over the phone first to determine what needs to be done and arrived promptly when it was apparent I couldn't do the job myself. Very professional, efficient, and cost much less than I ever would have imagined. He even programmed the remote opener in my car! Add my vote to the large group of happy customers.

We are extremely pleased that we decided to go with Open Sesame with the replacement of our garage door and automatic opener. Steve has done an exceptional job and is so pleasant to work with! His workmanship and professionalism is simply the best anyone can find, and I agree a 100% with what other reviewers said about him. We absolutely love our new garage door, it really complements the look of the house, and to top it off, the automatic opener Steve recommended is unbelievably quiet and smooth. We would highly recommend him to anyone who wants a beautiful garage door, there is no need to look any further.

Garage door opener did not come with new home. Called Steve to try to book for a later in the week appointment and he offered to come same-day, which happened to be a Sunday. In fact, he came early Sunday evening which was above and beyond, amazing service.

Open Sesame just finished installing a new garage door and an automatic opener, and my wife and I could not be more impressed. The installation looks beautiful, the attention to detail was readily apparent and they even left my garage in a MUCH cleaner state then it was before they arrived! And not only that, they are two of the nicest and most trustworthy guys you could ever hope to deal with--I could tell right away that they were being very straight with me and weren't trying to pull a fast one on me or cut any corners. In all honesty, everything about the job was above and beyond my expectations. An easy 10.

Steve is knowledgeable & professional and goes above and beyond (i.e. he lacquers the handles & hinges so they will withstand the elements). We had researched the purchase of a new double garage door for many months. We were looking for a steel, Coach-style door with larger windows. Once we had decided on the Clopay Coachman Collection we obtained quotes from 4 companies. Steve's quote was the best price by $500 over the next best quote. Some of the other companies charged for things which should be standard, like replacing the capping.Steve's price included painting the door in a color we preferred and he matched an online price for the Liftmaster Elite garage door opener (but would have installed the opener for no charge had we purchased it ourselves). The door looks great, operates quietly & the capping also looks great! Steve was quick to come over and do the quote and he and his asistant installed the door within a reasonable length of time (we had to wait a couple of weeks for the door to arrive from the manufacturer).

We recently contacted Steve regarding changing our old garage door. After discussing our options with several other firms, we decided to go with Steve at Open Sesame. I first heard about Open Sesame doing research on the Homestars website. His reviews were excellent. Right from the outset over the phone, he was extremely professional, discussed several options and he promptly came to see the garage. I had studied the various doors (manufacturers) over the net including door openers and within minutes of meeting Steve and going over details, I felt assured he was going to provide exactly what I was looking for, and more, at a reasonable price. He installed the door on the day he said he could and he and his partner did an excellent job with the installation. He is honest, reliable, very funny and excellent in his work. Thanks Steve!! Highly recommended.