GJ MacRae Foundation Repair

I engaged G.J Mac Rae to repair a wet basement. Right form the outset they were very professional. Gavin gave a written estimate of the work and the timelines to get the work completed. The crew arrived on time and worked through three straight days to dig outside the house, repair the crack and the fill the hole back and put back the interlocking. John Tye was very professional and cleaned the mess. Special mention to Tony who put back the interlocking and even went the extra mile to fix all the others stones. These guys take real pride in their work and I am happy to recommend them to anyone else with a similar problem Thanks Gavin, John and Tony.

I loved these guys. From the get-go, Noreen made the process easy to understand, and everything was within budget. My family was very happy with the work performed within the basement/foundation. Work was not late, and budget was not exceeded. These guys were clean AND polite. Recommended.

In the summer of 2009, after interviewing a few contractors, we hired GJ
MacRae to fix a major walkout / foundation problem on our 37 year old house
in Bolton. One wall of our foundation had tilted inward, and had sustained
substantial cracks. Consequently, water was penetrating into our finished
basement. Needless to say, it was a very stressful time, and the worry and
distress it caused us as a family was significant.

From the very beginning of the repair process, the people at GJ MacRae

instilled confidence, and exuded professionalism. You could tell John and
Gavin knew what they were talking about, and they assured us the job would
be done properly and on time. They allayed our worries and fears, and
throughout the 3 week process, Gavin communicated what was happening and
consistently delivered updates and returned phone calls (even after hours).
His calm demeanor and pleasant and professional approach was a welcome and
reassuring thing in a world full of pseudo-contractors and fly-by-nighters,
who seldom return calls or perform adequately.

GJ MacRae came in and did exactly what they promised they were going to do.
The job was completed in exemplary fashion--on time and for the price
quoted. The repair site was left cleaner and neater than when GJ MacRae
found it, and the quality of the workmanship was superior. Overall, we
couldn't be happier about the quality of service we received.

GJ is a company I wholeheartedly endorse, and I would recommend them to
anyone experiencing foundation issues. You won't be disappointed!

I am pleased to be able to provide a testimonial in support of Kevin McQuade. We have used his services on more than one occasion for unrelated matters. The nature of the work required was determined in a timely fashion. The work was completed on schedule and our premises were left in a clean state. We were very pleased with everything associated to the task at hand. Additionally there were no surprises on the quotation. I would have no hesitation in recommending Kevin.

Not only was the actual foundation work completed by the MacRae crew absolutely first rate, the outstanding service provided by the whole MacRae team was outstanding beginning to end. We received pro-active calls from them to advise of timing, the crews arrived exactly on-time everytime, and everyone continued to inquire if the work was being completed to our satisfaction until the project was finished. A great experience. ....And to everyone our sincere thanks

MacRae was very responsive to our needs. The job was completed without delay, and of absolute top quality. The crew took care of our property, and everyone we dealt with at MacRae, was very professional. I highly recommend them!

Dear Kevin,
I just wanted to let you know how pleased I am with the work performed by G J MacRae on my home. The crew were efficient, professional and thorough. The people who repaired the driveway exhibited the same attention to detail and cleaned up thoroughly too. You would like to know that a handyman working for my neighbour commented that in 25 years working in this area, your crew were the most proficient that he had seen doing foundation repairs. Thank you for a stress free experience.

One month after purchasing a post war bungalow in East York we discovered water in the corner of our basement. Having seen Holmes on Holmes and seeing the GJ MacRae truck in our neighbourhood, I went on the web site, and called them. I took some advice first and built up the outside as high as I could with peat; I adjusted the “slope” and stabilized the one down spout from the eaves trough which had been displaced unknowingly. This bought me some time.
The following three seasons, brought record precipitation, in snow, and rain, and after about 18months, we found water again. This time I called MacRae a quote.
I had many questions, always being concerned that I would be taken advantage of in an industry that I know very little about. Kevin was very straight forward, answered all of my many questions and came up with a worst case and best case scenario.
 I felt immediately comfortable with McRae’s standard pricing levels, and I understood what was entailed in the work that we were about to do. I also felt that I understood what would turn our best case situation into a more difficult one, and how that would impact the quote financially.
 The workers arrived as scheduled, were very courteous and professional (as well as informative). Of course some unexpected issues came up, but I felt informed enough, to make the best decisions on site. The work came in somewhere between the best and worst case plans, and the necessary work was carried out quickly and with minimal disruption.
 My basement was restored to its pre work set up, and life has carried on in the comfortable feeling of not having to worry about the basement every time we expect a hard rain or snow fall. That peace of mind is hard to come by as a home owner, but I have it thanks to Kevin and his crew. 

I have enjoyed working with GJ MacRae on two occasions in the last 4 years. In each situation I have found staff to be attentive to customers wishes, while providing expertise and solid workmanship. I have no issues in recommending this company to any who inquire.
Best Regards, Rick

Thanks again Tom and crew for a job well done. The replacement soon was installed perfectly. The house went on the market on Friday and had an offer early Saturday morning over the asking price. It sold. Now Grandma gets packing.