G.H.Johnson's Trading Co. Ltd.

I recently purchased a new home and had the ominous task of decorating an entire house, I visited both Elte and Decorium and was disappointed in both the staff's attitude as well as their ability to help conceive an overall plan for me. I found the entire experience of visiting and eventually working with G. H. Johnson to be a cut above. The staff have gone out of their way to be of assistance and have shown tremendous creativity. Their attention to detail and ability to deliver products and services was truly above and beyond my expectations.

Simply put: Great products and selection. Worst customer service with a few exceptions. None of the products are inspected in the store; I guess they hate to rewrap things. Everything I ordered arrived either damaged, missing pieces, or both. I waited nearly 4 months for a replacement seat cover for my chair.

Love this place! Have bought 2 couches, 3 chairs, Dining Room table and 8 chairs (Shermag), Mirrors, Bedframe and Armoire (Shermag), leather bench/storage and 2 matress sets (Serta). Also purchased 2 leather couches and dining room set for investment property. Although there have been some snags along the way, we were always taken care of. When we purchased the first couch, were told that it would take 6 to 8 weeks to receive it. They preceeded to give us a loaner counch in the meantime. They have been fantastic with any and all issues...I always recomend them to family and friends, Always.

Our experience with G.H. Johnson's was wonderful. They carry a wide eclectic range of furniture at fantastic prices. We purchased two leather chairs that we had seen at other retailers for almost double the price. As owner Pat Johnson said to us, "we're all about making deals". The personalized service was appreciated and the chairs arrived on time and in perfect condition. You can't ask for much more than that. We will definitely be repeat customers and have recommended them to family and friends.

I just received my new table & chairs which arrived 4 weeks ahead of schedule and in perfect condition. The furniture quality and selection is great and the prices even better. Always had courteous service whenever I called and would highly recommend this place to anyone.

It’s easy to get great service when everything goes right, but, the real test is when things go wrong. I ordered an armoire that turned out to be way too big, and I was worried I'd be stuck with it. Without hesitation, G H Johnson, offered to exchange it for me and even gave me a discount on the smaller version! You can't get much better service than that!
I will definetly be back to shop!
Thank you, Heather from Mississauga

I was referred to GH Johnson 5 years ago by a friend in 'the industry'. Had problems with another popular furniture store in north Toronto, and Pat was able to get the exact same items for me ON TIME and for substantially less money! Always a pleasure to shop there - going back again tomorrow to look for office couches.

We recently bought a new semi. We wanted new "transitional" furniture and so we flipped through magazines and adored everything Pottery Barn. The only problem was who can afford this with their first mortgage? We decided to hit GH Johnson and saw luxury cars parked outfront along Dupont. Must be nice place. Turned out, it was AMAZING stuff for cheap. We are talking House & Home props and Sarah Richardson staging. Its in a warehouse, so they save money on the overhead costs. We shopped EVERYWHERE and price compared with Elte, De Boers and Decorium (pretty good prices too). Hands down the best. Furnished our ENTIRE house for 5 grand.

We ordered bedroom furniture from GH Johnson's for a guest room. It arrived on time by very curteous deliverymen. They were early and I was late. By the time I got home (the nanny let them in) the furniture was in the bedroom, set up, levelled, and all the packaging was removed from the premises. I was very impressed! My only complaint is that it can be hard to speak with a salesperson. There doesn't seem to be enough of them. Other than that, I was completely satisfied with our experience. I'll be back!

This is my third major purchase from Johnson's because it's not worth going any where else. The selection is incredible - the place is huge and offers so much variety in every price range. The staff are helpful, knowledgable and friendly. The service was top notch. We bought a leather couch and chair and had over 40 types of leathers and colours to choose from. We're also getting a dining room table and chairs that's very similar to something we saw in Pottery Barn for double the price. With all that to offer, why go any where else.