- Approximate cost of services:
- $6,000.00
- Company Response
Thank You Ted for the great review. It was a pleasure working with you.
Master Concrete Team :)
Thank You Ted for the great review. It was a pleasure working with you.
Master Concrete Team :)
Thank you Joe for your kind words. We love to hear back from our happy customers. Thank you for the review.
The Master Concrete team :)
Exposed concrete walkway and patio
Thank you for your review. It's always great to hear from happy customers :)
Thanks Master Concrete team :)
Exposed aggregate with stamped concrete borders
Thank you for your kind review. It's very kind of you to take the time to post it. It's always great to hear positive feed back.
Stamped concrete for Front porch, walkway, and backyard patio and asphalt driveway
Thank you for your kind review. It's very kind of you to take the time to post it. It's always great to hear positive feed back.
Front walkway and backyard patio
Thank you Natalia for your kind review, it was a pleasure working with you.
God Bless you and your family.
Lucy
Walkway and Driveway - exposed agh. and stamped
Thank you so much Jenny for taking the time to write this review. It was a pleasure working with you.
The master concrete team :)
Thank you Sara for your lovely review :) It's very kind of you to take the time to post it.
Lucy and the Mater Concrete Team.
Thank you so much Maria for taking the time to write this review. It was a pleasure working with you.
The master concrete team :)
Full of excuses when they actually do respond.
Hi Lia,
I am surprise with your review as I thought everything was good with our last email. Your concerns were all address. You did email me about the scratch marks and Hercules did go there the same day to have a look and he resealed the area. Your steps that you were saying were suppose to be the length of the sliding door was not mentioned on the contract and lets not forget the BBQ gas line that was in that area. Your gas line for your BBQ was under the one side of the sliding door, so the crew would not cover that. If the steps were to be the length then you would have had to move that line way before we got there. The forms were also up for a few days and you had plenty of time to let us know if you had any concerns with the forming. You would have seen the steps were smaller then you thought. I know you said you were sick and didn't look outside and that your husband only noticed once it was poured but how would we know that there was something you didn't like until it was poured. The only time you brought up your concerns regarding the steps was when we poured the concrete, and nothing could be done after it was all poured. As for the scratch marks they were not there even when it was finally sealed. You emailed me about it and I had Hercules go out to see what the issue was. He saw a few marks but it was not there before. It looks like maybe you dragged the furniture?? not really sure about that. Hercules applied more sealer to the area. You should know he was there because he moved your furniture so that he would seal it again. I am sorry that you are not happy about the steps not being the whole length of the sliding door, but that is not what was on the contract, and if it was suppose to be like that 1) it would have a measurement and 2) your BBQ gas line would of not be in the way of the steps to be added. I also think you would of looked outside to see what we had formed, and would have made sure it was to your liking before concrete was poured. We have pictures of the patio area and you have placed you BBQ right beside the steps we built and it's also attached to the line. The slope away from the house is for drainage and is necessary and that is the right way of pouring concrete. I'm not sure how we could of pleased you more. I'm sorry that you now feel we didn't do everything possible to make you happy with our workmanship. The patio looks great and I hope you enjoy the rest of your summer.
Lucy
Owned and operated since 1996.
Specializing in all Concrete, Asphalt & Interlocking.