Leaside Plumbing & Heating Limited

Until today, I thought furnace (boiler) cleaning was a pretty simple matter and that there was only one way to do it. Apparently, there is a right way and a very wrong way to go about it. For the last 3 cleanings, the carbon monoxide readings were climbing up after each cleaning - from 78 to 82 to 86. This is below critical but indicates a problem that I did not fully understand. The last company that I used took about 20 minutes. They took the burner cover off and vacuumed around a bit and that was it. Every time they did it, I always thought that it was something I could have done myself for free but figured that since they're in business, they must know what they're doing. Wrong!

I finally decided to call another company and chose Leaside because the reviews were more numerous and good.

This was a very good decision and one I wish I had made years ago. The current carbon monoxide reading is 38 so a dramatic and significant drop from the last reading of 86.

Our boiler is 22 years old and the dirt inside it can testify to that. This boiler was never cleaned properly so it all accumulated over the years into the heat exchanger and the exhaust piping through the chimney. The only internal part that did not show 22 years' worth were the burners which had been somewhat cleaned over the years. The core of the boiler is the heat exchanger and it was filthy.

I want to thank Dylan for his patience and for explaining what he was doing and the function of each component (and not minding my looking over his shoulder) and how all the dirt was affecting the furnace. I finally understand how it all works now. What he did makes sense. How it was done by the other company does not.

So as not to frighten anyone about the cost, note that this intensive cleaning does not need to be done every year but if the monoxide readings start to climb up again, it would be very wise to have it done.

Thank you Dylan.

I like to wait a bit after service as that's when you can tell if all is working smoothly...and it is. Right from the quote that was honoured, to the quick scheduling, to the customer service that was over and above expectation, the guys from Leaside were excellent! , as was the work they did! Thank you ! janet

This company responded to my request for support within an hour and was able to complete a service call on the weekend. Although the news they gave me was not good they we patient to explain to me what was happening and put together an action plan to solve the issue within a 4 day time period. They took the time to answer my questions and help educate me about what needed to happen and why. When the work was done the staff work efficiently and were very tidy. The team helped to make a stressful time more manageable. Thank you for the great service.

Leaside Plumbing did another excellent job. They are always on time, reasonably priced and were able to accommodate changes to work around other trades. This is the third job they've done for me and I will continue to use them.

Once again, I received fantastic service from Leaside Plumbing. I was able to get an appointment the same day, and Claudio did a fantastic job. In the 3 times I have had them do work for me, they have exceeded my expectations every time. I would highly recommend them.

Both our toilets had been malfunctioning after two years, there was constant water running and clogs. We appreciated Jonathan's expertise with regards to our questions. He was very knowledgeable about what was causing the issues, the brands to recommend and was efficient in the installation process. We did not have time to buy the toilets so this was a great because they provided the product, installed and disposed of everything!

Jonathan came in and did a stellar job. He was organized, clearly explained the cost structure as well as what he was doing throughout the process, and executed in a quick and efficient manner.

We have used Leaside Plumbing several times over the past 10 years. We have always been 100% satisfied with their service. Recently we had 4 bathroom problems to fix. Dylan from Leaside Plumbing did an excellent job. Very professional, and friend. All the problems were 100% fixed and Dylan left the bathroom spotless.

We've depended on Leaside Plumbing since we lived in Leaside 20 years ago. They're always efficient, knowledgeable and reliable. We've never had any problems whatsoever with the work they've done, and I wouldn't hesitate to recommend the company.

I had Leaside plumbing out to run new plumbing for a bathroom and laundry room I am putting in my basement. Dylan suggested a few changes for a better finished product and I was so happy he did!! Extremely clean and respectful, I will always use Leaside from now on!! They have been around for a long time and it really shows in the quality of there work.