LawnSavers Plant Health Care Inc

I've used several lawn services over the years with very mixed results. Most offer you a great price in early spring then you never hear from them until its time for another payment but Lawn Savers is much different .
For the first time I've found a company that truly cares about my lawn and they stress that we are in a 50 /50 partnership .
Your lawn will improve but the customer must do his part as well with regular mowing and watering
The day before each service ,you get a call telling you what application will be done....A written report is left behind indicating the technicians observations and instructions as to what can and cant be done in the next few days....
They stress if you have any questions / concerns call the office and one of their customer service reps will help you out ......
I've done this several times and always get through without long waits on the phone and have always been put in touch with a pleasant , helpful rep .
I couldn't be happier, Keep up the good work Lawn Savers . I look forward to continuing our great partnership !

Recently purchased a full package from this company for the year and during one of the services they broke my sprinkler system. Not only that, they left the water running for 8 hours until I got home to turn it off. When I asked for a refund for the remaining services they up-charged the services and offered a refund for a small amount. They are an extremely dishonest company and would never recommend them to anyone. Please be aware. Finally a response is given 7 months after the incident. There are many inconsistencies and untruths in below response. Buyer beware.

Booked LawnSavers in 2013 - about $1000 in lawn care services to restore a poor lawn. They came throughout the summer but we did not see any improvement in the lawn (in fariness, it was a very hot summer) so we decided not to renew. In the fall a letter came saying that if we did not renew, the price would go up. We did not renew then so assumed the service was over.

In the spring, an employee came and applied some lawn treatment. We told that person that we had not booked and did not want any service. Nevertheless, a bill came saying we had been absent at the time of service and were to pay for the application. When we tried to resolve this with customer service they were hostile - blaming us for not reading the fine print of the fall letter and for slow payment. They were rude.

We paid the bill but will never use this service again nor recommend it to others. This company does not care about its customers.

As a maintenance contractor, I am often asked to provide recommendations for other services to homeowners. I regularly have to decline the recommendation because I would not want to put my name up against a business that I did not believe in. This is not so with Lawnsavers!
Every time I give one of my clients their number I know the clients’ needs will be met and then some. Lawnsavers is a business I respect and admire and look forward to working with them for many years in the future! Thanks for keeping our properties looking sharp!
IPS

We have been using Lawnsavers for 3 years, I found them online and was impressed with their comprehensive website. We are quite satisfied with the service. Our lawn was full of weeds and the grass was not growing well. After the first season, the grass looked a lot greener and thicker. You notice a difference with the weeds by the second year. The technicians are on time and polite. They always leave you with a personalized health report of your lawn along with recommendations. We value mostly the natural and safe products that are used especially since we have a young child. The customer service is very knowledgeable and helpful. I have recommended 2 friends to Lawnsavers.

We used them last year and our lawn didn't improve much. The weed problem was just as bad at the end of the summer as the beginning. The lawn thickened a bit but You can achieve the same results on your own with some seed and fertilizer. This year our lawn is the worst on the block as if nothing took root last year, very disappointing. Also, be warned you will be on the hook for next year as well ....it is in the fine print that if you do not call to cancel they will come every year. Although their sales person never told us that. Before they show up they have an automated service call you if it catches your machine and you don't check your messages they take this as someone picked up and confirmed it was okay for them to come and service your lawn. They claim they also send mail notifications which we never received. They apparently don't need your verbal confirmation to show up at the beginning of the season and treat your lawn. We are being forced to pay 50$ for a service we didn't request or want as the results last year where so disappointing.

signed up for their full service package in 2013. This will be my 2nd year. My dealing with Donny has been first class. I have a corner property with big lot and boulvard to take care of. The lawn condition was very bad. Within a few month of the LawnSavers treatment the grass was healthy, weeds were disappearing rapidly. But to get 100% result it will take time which is totallly understandable. There is no question on Lawnsavers' customer service, care and honesty. I know they have done the best. My sincere gratitude to Donny for taking care of all our needs. I have been recommending LawnSavers to my colleagues and neighbors.

Everyone I have dealt with at Lawnsavers has been first class. This is hard to find in ANY business.

We moved into a house with a lawn condition that needed to be repaired quickly. After one season we have noitced favourable results. The folks at lawncare have been easy to deal with, their prices are fair and their people are always on time and offering suggestions in how to improve the lawn. It is nice to know I do not have to worry about my lawn (aside from mowing) as it is in good hands.

I used them in 2013, and they were okay (had to call them a couple of times to see when they'd attend). Having sold my house, I elected to not renew. Since I did not confirm a renewal, I thought no further action was needed on my end. Instead, they showed up last week and applied fertilizer and left a bill. Thinking this was a misunderstanding, I called and expected a reversal of the charge. Instead, I was told that the service renews "automatically" based on wording in their contracts that states "our service continues from year to year". Hence, there was no reversal and they demanded full payment. As a lawyer, I question whether this complies with the Consumer Protection Act. In any event, the contractual wording is not clear. As a loyal customer who paid full in advance the prior year, I would've expected a better outcome. They've lost my business and I would not recommend them to anyone.