LawnSavers Plant Health Care Inc

Please avoid this company at all costs. Im sure Ill get a scripted reply from Kyle who will try to make underhanded comments about my concerns and reference our partnership as some sort of reason I should be satisfied but here is the real story. I contracted lawn savers to help restore our grass and with an issue with weeds. As this is our first year, my comments are not so much on the results as it is with the service. I was told I would receive an email when someone was expected to come so I could unlock my gate. Realizing my work email had a firewall against the unusual email lawnsavers uses to send these reminders, I rectified this with my IT team and apologized to lawnsavers as I missed the first call. They came again and everything seemed fine. I got the email, all good. Then I receive a notice for a missed visit when I received no communication. From there I was offered a call as well. The next visit I receive a call but no email. The reason Im harping on the email is they detail what services are being performed and as I purchased a full package for nearly $1500 - I wanted to ensure I was getting all that I paid for. Fine, okay, I wont be picky. For 3 weeks no one comes by. I email to ask. No reply. I call and am on hold for 25 minutes, I hang up, email again, no reply. We are now at 4 weeks in between services. I email to say that Im displeased and I want to ensure this service does not continue into 2023 (as they tend to quickly tell you when they book you, they charge you every year unless you cancel). I miraculously get a reply! And am told they received none of my other communications. Hmmbut they got my complaint email sent from the same address? Ill note that when I emailed, I included their general service please mailbox, and two direct emails of employees. I feel I was ignored and then there were excuses. I will also note that someone did come by shortly after my exchange and did the service 3 minutes before heavy rain. How wonderful! An occurrence that happened more than once. I wont focus on results but I will say Ive never seen the lawn look this bad. We water regularly and mow often. Ive planted several flowers only to be surrounded by more weeds than originally and no grass. Understood it can take time, but my expectation for $1500 is some results (even a slight improvement) and good customer service and I received neither.

Enjoy the summer having Lawn savers do the work. They come spread just the right ratio on the grass. I receive a little report on the condition of grass on every visit. I had a yard full of weeds and dandelions. My second year I found just one. The help with maintenence gives me more time to spend elsewhere.

Its August in a few days and my grass is green and weeds are gone. Looks better and better every year.
Thanks Lawnsavers Team.

They give reliable service each time and excellent communication. My lawn is improving year by year

We have contracted Lawnsavers for years to help with our front and back lawns. They are reliable, knowledgeable, easy to reach and always ready to answer questions. With a treatment they recommended in the fall, we virtually have no remaining racoon problems. They're also great at sending reminders to customers during heat waves to water your lawn often and deeply. I suspect that no matter what your lawn problem is, Lawnsavers can help.

When I hired LawnSavers, my lawn was in poor condition and I was considering re-sodding. I decided to try LawnSavers as a last resort with little expectation of success. Within one season, my lawn improved tremendously. It is the second year and my lawn is very lush, full, with few weeds. I would recommend this service to anyone who wants a great lawn.

I started using Lawnsavers and I am really pleased with their work so far. My lawn has improved considerable. I had a lot of weeds to start with and their weed program has made a big difference along with a thicker and greener lawn. Lawnsavers are easy to work with and promptly get back to me if I had any concerns.

These guys are the gold standard.

I wasted the first eight years in this house before finding them (through Home Stars). Very glad to have changed my service to them.

Cost depends on what you want or need. No matter what you end up spending, you get excellent value for what you buy. Highly recommended. Great service.

Just a note to thank the specialists that regularly spray, fertilize, overseed our lawn with a friendly greeting and attention to detail. Regular Email updates and/or maintenance phone calls remind us of upcoming visits and theyre always available to answer questions about any lawn issue we have. As they say, this is a partnership. We do our best to water, cut, and maintain our lawn and have received many compliments. Ours neighbours have also followed suit and receive Lawnsavers maintenance.

I've used LawnSavers for many years and have always been very happy with their service. My lawn always looks great!

Keep up the good work!