I bought a true fixer upper house a couple of years ago. As a result I make frequent trips to Home Depot, given that that is the closest big box store to my home. I like shopping there. They have a decent selection and it is nice to be able to get so many different projects covered in one store. However, I am not at all impressed with the service you get at the store. The staff are not well informed. When asked a question about a product they read the box, something I can do myself. Moreover, it is next to impossible to find somebody to help and if you do spot someone it is usually not their department and they do not call the appropriate person for you. I am speaking from multiple experiences. I am there almost every single weekend. So, as much as I appreciate the big box stores for the convenience they offer, the "you can do it, we can help" slogan is highly exaggerated. I am a rather frustrated consumer.