Hi Speed Moving And Delivery

Moving & Storage
Toronto ON M9V 1C3
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HomeStars
Moving & Storage
Hi Speed Moving And Delivery
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65%

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Reviews by rating (past 12 months)

Reviews for Hi Speed Moving And Delivery

Average customer rating:
9.4 10 (73 reviews)

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Marie R in Toronto
Marie R in Toronto
2 reviews Toronto, ON
10/10

Deliver washer and dryer

We recently purchased a new washer and dryer from Sears. As we live in a very old house (built in 1914), I knew the Sears delivery guys would not be patient enough to get it into the tight laneway and back door. Therefore, Sears arranged for your guys to come to deliver them. Your guys (Nick and Q) were so patient. They did not fuss, they took their time to ensure that there was not a single scratch on the machines. They even gave us a number of tips for installation so that we could ensure that the guys installing them would know what they were doing. I cannot tell you how refreshing it is to find that there are still people who care in this world. They went above and beyond and they deserve to be recognized for it.

Approximate cost of services:
$1,500.00
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Company Response

Thank you so very much for your unsolicited glowing review of Hi-Speed's delivery crew #25's (Nick & Q)'s work and excellent attitude. Because of folks like you, the reputation which our company has worked hard to build and maintain over our last 15 years in business, is being shared with other home owners who are eager to find a Delivery & Moving Company which is proud to have some of the best delivery crews in the home delivery and moving business. Thank you so much for taking the time to share your positive feedback.

Karyn
Karyn
1 review Etobicoke, ON
9/10

Several moves

Would use them again any time and would recommend them to all of my friends! Beres and Rick were very nice, friendly and helpful and I really appreciate all of their help!

Approximate cost of services:
$300.00
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Company Response

Thank you so much, Karyn. In the highly competitive world of delivery and moving, we here at Hi-Speed are truly honored that you have been loyal to us. It is really appreciated that you have taken the time to share your positive experience with others. Rest assured that we have already taken some of your positive suggestions to heart, and at our last Company meeting, we addressed some of the ways our customer service representatives and delivery crews could further improve on their level of professionalism and service to all our customers.
We certainly hope that these improvements would elevate our ranking from a 9 to a 10 on your next delivery or move with us (smile - just aiming high). Thank you from all of us here at Hi-Speed.

martha st clair & yonge
martha st clair & yonge
2 reviews East York, ON
10/10

DELIVERY SERVICE

I am a thorough price shopper and Frank at Hi-Speed started with a complete set of questions regarding the item to be moved to determine price and quoted a very good price, better than other delivery companies I checked with. He delivered within the 4 hour window as promised, and the moving men were clean, helpful and courteous.

Highly recommended!

Approximate cost of services:
$92.00
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Company Response

Thank you very much Martha for taking the time to share your positive Hi-Speed experience with the Homestars community. We have also received some very positive inquiries regarding future business as a result of your positive feedback given to Company you purchased from. In fact, as a result of your referral, other customers will soon be able to take advantage of our home delivery and moving services at discounted rates which are presently being negotiated. Thank you for your tireless work in sharing your wonderful experience with others. We are truly humbled.

Andrew in Ajax
Andrew in Ajax
1 review Pickering, ON
10/10

delivery of a 2 piece sectional

I had a delivery about a month ago by Hi-Speed that has really impressed me. I know that some people look down on delivery men because of the general consensus, but this company proved such views wrong. The delivery crew was polite and very professional. They were careful, and treated me, my furniture and my home with respect.

The sofa being delivered and the sofa going out were all very heavy, but the delivery crew (Marrio and Julio are their names)handled the items with ease.

Thank you Hi-Speed for renewing my confidence in delivery services in Ontario.

I definitely recommend this company to all.

Approximate cost of services:
$800.00
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Company Response

Thank you Andrew. It is always nice when a customer takes the time out to share positive experiences and not just the negative ones. We have shared your kind words with the delivery crew and they have also been recognized here at our Company for truly exemplifying what Hi-Speed service is all about. It was surely a pleasure speaking with you on the phone, and we look forward to rising to the challenge again when you are ready to move that monster of a queen sofa bed again. Thank you for your business.

Susan Sintichakis - decorating services
Susan Sintichakis - decorating services
2 reviews Toronto, ON

First Review

10/10

Hi-speed delivers all my product to my clients.

I have received exceptional service from Hi-Speed. They have surpassed my expectations and I feel very fortunate in finding them. They pick-up and deliver my products to my clients with no gliches, with courtesy and a professional manner. I always receive very good feedback from my clients in how easy going the delivery was and how friendly and positive their attitute was. The service starts with the office and carries through all the way to the delivery. Way to go everyone at Hi-Speed!

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Susan. Sorry for the extremely delayed response via this forum. We only now have the appropriate systems and personnel in place to give the kind of personalized responses which are surely needed to recognize people like yourself who take the time to share your positive Hi-Speed experiences with others. Please accept both our heartfelt thanks and sincere apology for the delay in responding via this forum, although we were made aware that you were contacted by phone by our customer service department shortly after you posted this review. We look forward to serving you again in the near future. Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hi Speed Moving And Delivery

Moving & Home Delivery of any & all furniture and home appliances, as well as all types of In-Home and In-Store Assembly. We specialize in Same Day Delivery in as little as 1 hour. In business since March of 1995 and incorporated in January of 2009. Call us today to ...
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