Great Canadian Van Lines

Moving & Storage
Delta BC V3M 6Z7
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Moving & Storage
Great Canadian Van Lines
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86%

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Reviews by rating (past 12 months)

Reviews for Great Canadian Van Lines

Average customer rating:
8.6 10 (178 reviews)

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KIM in Delta
KIM in Delta
1 review Delta, BC
10/10

Long Distance Move

I had to move to another province for work on short notice. This company was able to give me a time frame of when my furniture would arrive before picking it up. I chose this company for that reason. It was important to me to know when my furniture would arrive because I needed it there as soon as possible. I was not satisfied with other companies that told me they would pick up my furniture first then let me know when it would arrive. I also found the price to be very reasonable. The staff was professional and efficient. Even with a terrible snowstorm going on outside, they arrived at my new location on time. They were very organized which helped make a long distance move less stressful.

Approximate cost of services:
$2,700.00
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Company Response

Hi Kim,
Thank you for relocating with Great Canadian Van Lines and we're glad we were able to meet your time frame required.
Happy New Year and we hope you're enjoying your new residence.
Thank you,
Great Canadian Van Lines Customer Service

Private User
Private User
Private User reviews Vancouver, BC
10/10

Long Distance Move

Wonderful professional movers. They took great care with our expensive artwork and we're on time picking our stuff up and delivering. The dispatch team did a great job too! I would recommend GCVL to anyone who needs a mover!

Approximate cost of services:
$7,000.00
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Company Response

Thank you for relocating with Great Canadian Van Lines. We will pass on your positive feedback to everyone involved in your relocation.
Happy New Year!
From all of us at Great Canadian Van Lines

Private User
Private User
Private User reviews Toronto, ON
0/10

Move from Vancouver to toronto

Great Canadian moved us from Vancouver to Toronto in September 2016. we hired them
For packing, disassembling , moving , storing to assembling, unpacking . But when our stuff came in first week of September, all my furniture was messed up. They lost all my furniture hardware, damaged my furniture and half of the boxes were missing along with other furniture . Now after sending them two legal notices , and trying to claim from INSURANCE WE bought from them, they are offering us peanuts and not trying to resolve the issue. I don't recommend anyone their services.

Approximate cost of services:
$10,000.00
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Company Response

It was unfortunate that three of your boxes went missing and if they do turn up they will be returned but you have been compensated for them.
A Furniture Medic was sent out to your residence to put together your bed which was missing some bolts. You refused him access into your home to do this as you wanted Restoration Hardware bolts and not bolts purchased from another supplier. The repair agent advised you that the bolts would to the exact same job no matter where they were purchased.
When some of your items were delayed being delivered GCVL advised you to purchase mandatory items needed. You submitted receipts for a total of $3183.00 when only $402.00 were actual items.
There were no legal notices sent and we have dealt with all of your concerns.
Thank you,
Great Canadian Van Lines Customer Service

Chay in North Vancouver
Chay in North Vancouver
1 review North Vancouver, BC
8/10

Long distance moving & storage

A great company to deal with. Kathy who always got back promptly to me with answers helped and reassured me through this very stressful move. The driver, the packing and delivery crew were efficient and a cheerful bunch of people. I would use them anytime.

Approximate cost of services:
$6,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Chay,
Thank you for relocating with Great Canadian Van Lines and we will pass on your comments to everyone involved in your relocation.
We hope you are enjoying your new home and can be of service to you in the future.
Thank you,
Great Canadian Customer Service

Private User
Private User
Private User reviews Capital, BC
10/10

Trans Canada Move

I've heard so many horror stories about moving companies. However, I was very lucky to find a very professional moving company who prided itself in doing a good job from start to finish. I highly recommend GREAT Canadian Van Lines to
anyone contemplating a big move.

Approximate cost of services:
$0.00
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Private User
Private User
Private User reviews Simcoe County, ON
8/10

Good reliable moving company

Overall, a great experience with GCVL- we moved from one province to another. They used blankets to wrap up everything, and they ensured everything arrived safely. Good communication with the driver- Amar- he arrived exactly when he said he would arrive. Would recommend to friends/families, and would use this company again for our next move.

Approximate cost of services:
$6,000.00
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Private User
Private User
Private User reviews North Vancouver, BC
9/10

Service

We had been recommended by friends to use Great Canadian Van Lines and were thrilled with the service we received upon requesting the initial quote to the staff coming to pack and transport all our belongings to our new home.

I would highly recommend Great Canadian Van lines as they were very professional and prompt and would not hesitate to refer them to others that I know that are moving in the future.

Approximate cost of services:
$4,000.00
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Jacqui in Burlington
Jacqui in Burlington
1 review Burlington, ON
0/10

Worst moving experience

Pack was quick and seemingly efficient. Unpack was disastrous and items were damaged. We were told a full unpack would be done but when this didn't happen we were informed by the moving agent that she had misunderstood our needs. Today we discovered our king mattress had been ripped, we were not advised of the damage. Very disappointing experience.

Approximate cost of services:
$19,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Mila in New Westminster
Mila in New Westminster
1 review New Westminster, BC
10/10

Vancouver to Toronto - Great Move

I chose this company because of their great reviews online. The day before the move, Bill, the driver and mover, called and confirmed parking availability, what items I'd be bringing and the time he'd arrive. Bill and Adlore arrived on time and did such an amazing job of confirming what items were going/staying and they took great care in packing and wrapping the furniture. I even learned some neat tricks about packing tape from them!

They picked everything up on a Saturday and arrived in Toronto the following Saturday! They kept in contact with my husband on the receiving end and everything went smoothly. All items arrived and in the same condition as they were sent. No damage at all.

Really great service from Bill and Adlore.

Approximate cost of services:
$2,800.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Great Canadian Van Lines

Great Canadian Van Lines was conceived in the late 1980’s and commenced operations in Calgary, Alberta in 1990. The company relocated to the greater Vancouver area in 1992 and has operated from this area for the over 25 years. Great Canadian is one of the six major van lines operating ...
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