Clera Windows + Doors

The installation crew were fantastic. It was a great experience.
We had problems regarding the rebate forms. Initially the ladies on the phone were not at all helpful. Mackenzie was great and I finally found Rita. She was fabulous! She contacted Energuy - many times - to get the matter resolved. Energy has confirmed to her that everything is done.
Energuy has not contacted me to confirm that the Rebate request is being done, but I hope it is.
I would NEVER deal with Energuy again! They are horrible!

Unfortunately our patio screen was damaged, but Gihan was able to replace it quickly and efficiently. Thanks again for the great work

Great purchase experience with Clera Windows from initial consult to installation. Professional and well done. That said, most reviews may focus on the initial work. What also impressed me is the after-sales service. Had a problem with a crank assembly. A quick call to Rita in parts & service and was able to get a replacement w/in 24 hours. Problem Solved!

Purchased products arrived in promised timeframe, and were installed professionally.
Our salesman Kyle provided no hassle pricing and did an inspection of work upon completion.
The installers (Hussein) were thorough and put down drop cloths to prevent dirt on our carpets.
A small issue on screen door was corrected the same day I reported it.

I don't know how the abocve customers can give 10/10 to Clera. They are the worst company to deal with on the Planet! I had all my windows ordered for August 2020 but didn't come until January of 2021 in fre3ezing weather. The Hatchett boys from Thornbury came (4 hours from my home) broke my old bedroom window, did not put proper insulation, mouldings were all crooked, big hole in back bedroom. After complaints no one came back to fix anything or even contact me any longer. Two staff left to build homes, Ryan is useless, never alls back. DO NOTY USE THIS COMPANY!!!!!!

The team was fantastic. Ken was a great sales rep. We had a great experience with him. After the sales process the insall team was fantastic. Tim, James and Nick were among the most caring installers we have ever dealt with. My wife and I would highly recommend Clera windows. The only small thing is that the screens do not fit tightly and mosquitos can sneak in the gaps to the frame of the windows. We had 21 windows completely replaced in our century home.

I had Clera install new windows throughout my house over 10 years ago and they have been great. I recently had a couple of handles break. I reached out and Clera sent me some free of charge as the hardware has a lifetime warranty. They were easy to deal with and the handles shipped right away. When Im ready to replace the final couple of windows Ill be calling them.

We were very impressed with the punctuality of crew and the quality of product.
We were most impressed by the work performed by Hussein. He was fast, diligent and done an amazing work. We were very satisfied with Hussein's work and highly recommend him.
Julius and Milada Redly

We ordered with Ken in Belleville, service was great and the price point was really good. Windows arrived within the expected time frame and Tim & James installed it within a day (I was genuinely surprised that the work was done so quickly- but then again, they are pros)

We absolutely love our new front entrance and we appreciate the seamless job Jonathan and the Hamilton Install completed for us. Will definitely use them for future projects!