Visited Faulkner's during March Break because it is a bit of a trek to get there to look at their showroom. This is indeed a specialty store where you only get appliances. I was not ready to purchase yet and was given a quote and business card. It would take another two months for things to align and for me to make a purchase of the gas stove range. Not only did Michael ensure that delivery would happen in a matter of a couple of days, he also recommended a gas installer who would ensure that the old stove was safely disconnected from the gas line and who returned after delivery of the range to reconnect.
I would not have known about Faulkner's had it not been for a neighbour who sang the store's praises. She has been recommending this store to a number of people who live in the East End.
Worth the drive to Etobicoke and definitely worth the investment of time and effort if you want excellent customer service. The cost of the stove still came to be less expensive than big box stores after taxes, delivery, and installation.