Faulkner's Appliance Specialists

Appliance Repair
Toronto ON M8V 1J2
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Appliance Repair
Faulkner's Appliance Specialists
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92%

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Reviews by rating (past 12 months)

Reviews for Faulkner's Appliance Specialists

Average customer rating:
9.5 10 (147 reviews)

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Andrea in Toronto
Andrea in Toronto
1 review Mississauga, ON
10/10

Kitchen stove

Great service by Phillip and excellent product knowledge
Installed by Bob- very helpful and did the job quickly
left the site tidy and clean
would highly recommend them
delivered on time and kept updated throughout the process

Approximate cost of services:
$1,700.00
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Company Response

Thanks for the kind words Andrea!

Ken in Toronto
Ken in Toronto
1 review Toronto, ON
10/10

Efficient, friendly service and positive attitude. A+

What Some ig Named Chain cannot do in 3 months, Faulkner's did in 3 days! Delivered & installed my appliances in 40 minutes. Didn't overcharge for labour. Very painless & streamlined process.

Approximate cost of services:
$2,100.00
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Company Response

Glad you had a good experience here at Faulkners! Thank- you

Dave in Toronto
Dave in Toronto
1 review Toronto, ON
10/10

Fridge

Ordered a fridge, told Philip I needed it by a certain date. He said might not be possible. He moved heaven and earth to get it to me EARLIER than requested. Great email communication, great service.

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the very positive review, I appreciate the kind words.
Philip

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent Customer Service

We have purchased several appliances from Faulkner's over the years. This month we found ourselves in need of a new gas dryer. Michael was extremely helpful in processing our order. As it was a gas dryer it required co-ordination with disconnect of the old, delivery and removal and connection of new dryer. This was all arranged in one visit and the team from Faulkner's were on-time and courteous. Many thanks everyone! Highly recommend!

Approximate cost of services:
$750.00
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Company Response

Thank-you so much for the kind words! We will continue to do our best here at Faulkners.

TN in Mississauga
TN in Mississauga
4 reviews Mississauga, ON
10/10

Appliances full kitchen and laundry

Gord , Michael and the team at Faulkner’s are professionals and stand by their products and services
Highly recommended , very knowledgeable and friendly
Go out of their way to help you out

Approximate cost of services:
$15,000.00
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Company Response

Thank-you for the kind words! We will continue to strive for good customer service.

John Francis from Toronto
John Francis from Toronto
2 reviews Toronto, ON
10/10

Excellent service and installation

We were recommended Faulkner's by a friend and are so glad we started our shop there, avoiding the big box stores. They were friendly and open to our needs (no pressure tactics at all) and we bought a new stove and dishwasher at great prices (matching other stores)

Bob then came to install the appliances. He was on time, friendly and very efficient. He went beyond what he needed to make sure we were happy with our purchases. Thank you to both Bob and the in-store team.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Thanks for taking the recommendation! We are glad you had a good experience here at Faulkner's.

Goethe-Institut in Toronto
Goethe-Institut in Toronto
1 review Toronto, ON
10/10

Awesome customer service

Our company bought a fridge with them and they were an absolute pleasure to deal with, even though I made the mistake of wanting to order a fridge that would've been way to big for our tiny kitchenette. They had already put the order in with Samsung, but still cancelled it and offered me a similar smaller fridge with no hassle. Both Michael and Gord were very friendly and helpful and as I had to get three different quotes to be approved by the company I can confidently say that they are in fact the cheapest. Whoever says family businesses are not competitive in this market is clearly wrong. Also the fridge arrived in perfect condition and we are happy to say that ice cubes are now a thing in our office!

Approximate cost of services:
$2,000.00
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Company Response

Thank you for the kind words. Gord and Michael are away this week but I'll be sure to let them know of your experience.

Fran in Scarborough
Fran in Scarborough
2 reviews Toronto, ON
10/10

Nice service

This is the second time I bought appliances from Faulkner. Since I know this company, I don't bother to shop at the major stores anymore. I only go to these stores to have a actual look of the appliances only. To start with the purchase, all I need to do is ... do research on the web on the brand and model I want, then email Faulkner for the quote. They have their own flyer, therefore don't think that their prices might not be better than the major stores. As a matter of fact, when I asked them for the quote, the appliances that I was looking for were on sale that month. It turned out I get a better price than the price from the major stores. Another thing I don't need to worry is about the delivery and customer service. Whenever they promised the date and time of delivery, my experience is ... they either came a bit earlier or on time. I don't need to sit at home all day waiting for the delivery !!! The delivery gentlemen also did a good job as well. They are fast, helpful and experienced. In case there are any concerns, I can get hold of the customer service easily. For me, as English is not my mother-tongue, I always feel comfortable to write than to speak. Therefore I really feel comfortable to deal with them since the whole process of the transaction can be done through emails !!! I highly recommend this store.

Approximate cost of services:
$3,000.00
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Company Response

Fran! We are delighted to see that you had a good experience here at Faulkner's and we will continue to strive to make all of your customers satisfied.

Pierre
Pierre
5 reviews Toronto, ON
10/10

New appliances and install

I bought brand new Samsung appliances at a better price than the Big Box store. Plus they installed gas line from furnace room to kitchen for my gas stove. Job well done by Bob. Very happy. Highly recommend.

Approximate cost of services:
$1,500.00
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Company Response

Thank you Pierre! We are glad you had a good experience here at Faulkner's.

Private User
Private User
Private User reviews Toronto, ON
10/10

Washer & Dryer

Couldn’t be Happier with the service I received at Faulkner’s, they were able to help me out with all my needs in a timely fashion, Michael is very Knowledgable and really knows what he is talking about. Great family owned company and they really do care about their customers. Will never shop for appliances anywhere other then Faulkner’s, not to mention they have great prices. They Delivery went smooth, crew was great! Definitely 10/10.

Approximate cost of services:
$1,900.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the kind words! We will continue to strive for good customer feedback.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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