After completing some major renovations to the house I was planning for landscaping work for the 2012 spring. I had to get the 30 year old driveway and crumbling concrete patio resurfaced before I could re-sod my lawn. I was starting ahead so as to line up a good contractor to begin work as soon as the weather permitted in the spring so that I had enough time to put the grass next year.
Given the size of the driveway and extended walkways with several steps and large patio areas on the back of the house, I was initially planning to get the driveway resurfaced with asphalt and interlock for the rest of the area. I obtained a number of quotes from several companies that are favorably rated on Home-stars and Duralock was one of them. For me to figure out what resurfacing would be most cost effective for different areas I had asked each of the companies to give me quotes such that I could pick and choose the area that I could get done within my budget and defer the rest for later years or even consider cheaper alternative for the driveway.
I was in for a surprise when Duralock gave me a very competitive quote for the entire work that too with a promise to complete the work this year. I went around to a number of houses they had worked on and even talked to the owners to find out how their project was handled.
I am completely satisfied with the work Duralock has done. It is the attention to details, and most importantly the attention that they pay to prepare the base that makes all the difference. When it comes to interlock the time and effort that is put in laying a sound base is all that matters. This is one item that no one sees. Most just see the surface work and the beauty of the surface is half the pavers and half the skill.
Tony was very professional and courteous in the initial design and pricing. Given the size of the project, there were items that were verbally discussed. At no stage did we find any one reneging from what was agreed to and therefore all the elements that were discussed and then some were delivered in the most professional manner.
Johny and his crew did an amazing job. The entire crew was very polite and courteous. Their patience was beyond expectation especially when we would have them redo some of the curves and alter design on the go.
I believe it was a mutually rewarding experience. Duralock had the manpower and the skills to materialize our grand vision. Not only was there no scope creep but they ended up delivering more than what they had promised to ensure that the overall quality was top notch.
I have no hesitation in recommending Duralock and am open to share my experience with anyone who would like to see it for themselves.
In the end, I believe it is a partnership between the contractor and the homeowner that leads to successful projects. The sooner one can establish a mutual trust the better the outcome. Duralock has all the abilities and the right attitude to establish such a partnership.